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Motorola University

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Motorola University

  1. 1. EMPLOYEE TRAINING AND DEVELOPMENT AT MOTOROLA
  2. 2. CONTENTS <ul><li>Introduction </li></ul><ul><li>History of MOTOROLA </li></ul><ul><li>Training and Development Initiatives </li></ul><ul><li>MOTOROLA University </li></ul><ul><li>Focus on E-learning </li></ul>MOTOROLA
  3. 3. Introduction <ul><li>American MNC founded in 1928 by Galvin bros </li></ul><ul><li>Best providers of training to Employees </li></ul><ul><li>Motorola training and Education Centre </li></ul><ul><li>Motorola University </li></ul>
  4. 4. Inception-1928,Chicago(USA) <ul><li>Galvin manufacturing corporation </li></ul><ul><li>1928-Battery eliminator </li></ul><ul><li>1930- entered radio communication </li></ul><ul><li>1947-name changed ,entered television market </li></ul><ul><li>1956-semicondutor,microprocessors, </li></ul><ul><li>Integrated circuits </li></ul>
  5. 5. Cont….. <ul><li>1960- entered international market </li></ul><ul><li>1970 - faced competition </li></ul><ul><li>1980 - cellular technology (DynaTAC) </li></ul><ul><li>1991 - communication boom </li></ul><ul><li>2000 - joint ventures </li></ul><ul><li>2005 - global presence(40 countries) </li></ul>
  6. 6. Training and Development Initiatives <ul><li>Training since 1920’s </li></ul><ul><li>Quality  Primary consideration of MOTO </li></ul><ul><li>Training for workers and Top Management </li></ul><ul><li>Corporate wide Study by HR </li></ul><ul><li>Moto Executive institute </li></ul><ul><li>Motorola training and Education Centre </li></ul><ul><li>Rise of Motorola University </li></ul>
  7. 7. UNIQUE FEATURES OF TRAINING AT MOTOROLA UNIVERSITY <ul><li>Most of instructors in the university were not regular professors but visiting professors. </li></ul><ul><li>Instructions were tailor-made to meet the unique needs of the company. </li></ul><ul><li>Training was integrated with project execution, rather than preceding it </li></ul><ul><li>Learning at Motorola was not monotonous </li></ul>
  8. 8. Contd…… <ul><li>Offered training to synergize employee education with business targets. </li></ul><ul><li>Annual performance reviews </li></ul><ul><li>Individual dignity entitlement program </li></ul><ul><li>Heavily invested in employee training program than other companies did. </li></ul><ul><li>. Motorola offered training to all its employees from top management executives to factory workers </li></ul>
  9. 9. BENEFITS OF INNOVATIVE TRAINING AT MOTOROLA UNIVERSITY <ul><li>Helped employees to achieve a certain level of expertise. </li></ul><ul><li>In a decade since 1987 Motorola reduced cost by US$ 10bn. </li></ul><ul><li>Productivity measured by sales per employee increased 139 percent. </li></ul><ul><li>The company was getting a return of US$30 in three years for every dollar spent on training. </li></ul>
  10. 10. MOTOROLA UNIVERSITY Siddharth nayan sharma
  11. 11. <ul><li>Started Motorola Training and Education Center (MTEC)- 1979 </li></ul><ul><li>A Motorola viewed training as an investment rather than cost </li></ul><ul><li>Decided to elevate MTEC to university status in 1989 </li></ul><ul><li>University’s mission is to make the world a better place to make money </li></ul>
  12. 12. <ul><li>To own university </li></ul><ul><ul><li>To provide education </li></ul></ul><ul><ul><li>Operate unlike regular varsity </li></ul></ul><ul><ul><li>Maintained absolute autonomous </li></ul></ul><ul><ul><ul><li>With own board of trustees </li></ul></ul></ul><ul><ul><ul><li>To redefine the employees responsibilities </li></ul></ul></ul>
  13. 13. <ul><li>Helps to link b/n employees and company strategy </li></ul><ul><li>To reduce cost </li></ul><ul><li>Curriculum designed according to the requirement of company </li></ul><ul><li>Taught business related topics </li></ul>
  14. 14. <ul><li>Offered in three broad categories </li></ul><ul><ul><li>Engineering </li></ul></ul><ul><ul><li>Manufacturing </li></ul></ul><ul><ul><li>Sales and marketing </li></ul></ul>
  15. 15. <ul><li>Listed the courses in the catalogue </li></ul><ul><li>Appointed Chief Learning Officer (CLO) </li></ul><ul><ul><li>To provide course in a cost effective manner </li></ul></ul><ul><li>Model changed in 1990s </li></ul><ul><li>Other than three basic categories </li></ul><ul><ul><li>Offered several other minor courses </li></ul></ul><ul><li>Offered to employees also to outsiders who made payment </li></ul>
  16. 16. List of few coures offered by Univ. Course title Type of course Duration Description Vice Presidents Institute Leadership Development 4 days For new V P, Faculty includes Moto CEO, COO and other senior officers Asian impact for Motorola Leadership Development, Business Acumen Development 15 days For potential GM in the Asia/Pacific region held in Asia only General Managers Toolkit Functional Refreshers 1 day each Strategy & tactics, Financial management, Customer and market focus, Biz operations etc.. Building World class leaders through Coaching Coaching skill Development 2-3 Days Introduced in 1999. Offered world wide Leadership Accelerated Program Leadership Development Action 20 Days Designed for new managers in India. Offered only in India.
  17. 17. Siddharth nayan sharma
  18. 20. Six sigma methodology <ul><li>Motorola can lay claim to the most long-standing and time-tested experience in the industry </li></ul><ul><li>Continue focusing their efforts on advancing the Six Sigma methodology to bring you the most powerful Six Sigma training available. </li></ul><ul><li>Motorola has been implementing Six Sigma throughout the organization now for over 18 years </li></ul><ul><li>With a presence in over 20 countries around the world, we are also proud to offer Six Sigma experience </li></ul>
  19. 21. Contd… <ul><li>Our global reach and in-depth experience as Six Sigma practitioners affords us an expansive inventory of best practices and lessons learned, </li></ul>
  20. 22. Contd…….. <ul><li>What does this mean for you? </li></ul><ul><li>When you take advantage of motorola’s combined history of innovation and experience applying Six Sigma in the real world, one can expect to achieve the quickest, most sustainable results possible, whatever the size of your organization, wherever it may be! </li></ul>
  21. 23. Area of six sigma application <ul><li>Motorola </li></ul><ul><li>Saved $17 Billion from 1986 to 2004, reflecting hundreds of individual successes in all Motorola business areas including: </li></ul><ul><ul><li>Sales and Marketing </li></ul></ul><ul><ul><li>Product design </li></ul></ul><ul><ul><li>Manufacturing </li></ul></ul><ul><ul><li>Customer service </li></ul></ul><ul><ul><li>Transactional processes </li></ul></ul><ul><ul><li>Supply chain management </li></ul></ul>
  22. 24. Invention of six sigma <ul><li>In 1986, Bill Smith, a senior engineer and scientist at Motorola, introduced the concept of Six Sigma to standardize the way defects are counted. </li></ul>
  23. 25. Six sigma <ul><li>extends the benefit of its Six Sigma expertise to other organizations worldwide through Motorola University. </li></ul>
  24. 26. Leader in corporate education <ul><li>Motorola University is globally recognized as a leader in corporate education. This provides prospective clients with the assurance of consistent, high-quality services. </li></ul>
  25. 27. trademark <ul><li>Motorola is the globally recognized creator of Six Sigma, and actually holds the registered trademark (despite abuse of our trademark in the marketplace) </li></ul>
  26. 28. Six sigma education tools <ul><li>Six Sigma Books </li></ul><ul><li>The New Six Sigma: A Leader's Guide to Achieving Rapid Business Improvement and Sustainable Results by Matt Barney and Tom McCarty. </li></ul>
  27. 29. Six Sigma Online Resources <ul><li>Six Sigma Software </li></ul><ul><li>MINITAB™ Statistical Software For information on MINITAB, visit http:// www.minitab.com / . </li></ul><ul><li>SigmaXL Visit http:// www.sigmaxl.com / </li></ul>
  28. 30. Program Descriptions <ul><li>Six Six Sigma e-Foundations </li></ul><ul><li>Sigma e-Foundations </li></ul>
  29. 31. E – Learning @ Motorola
  30. 32. E-Learning at Motorola Structure of the presentation <ul><li>Definition of E-Learning </li></ul><ul><li>E-Learning at Motorola ‘’the why of it’’ </li></ul><ul><li>College of Learning Technologies at </li></ul><ul><li>Motorola </li></ul><ul><li>The change E-Learning brought </li></ul><ul><ul><ul><ul><li>Use of E-Learning as a training and </li></ul></ul></ul></ul><ul><ul><ul><ul><li>development tool at RR Donnelley </li></ul></ul></ul></ul>
  31. 33. E-Learning at Motorola ‘’ The delivery of a learning, training or an education program by electronic means. E-learning involves the use of a computer or electronic device in some way to provide training or learning material’’
  32. 34. <ul><li>Why Motorola University went for E – Learning? </li></ul><ul><li>Meeting challenges </li></ul><ul><li>Better quality products </li></ul><ul><li>Quick time training </li></ul>E-Learning at Motorola
  33. 35. <ul><li>College of Learning Technologies at </li></ul><ul><li>Motorola University. </li></ul><ul><li>Innovative learning methods… </li></ul><ul><li>Virtual classrooms </li></ul><ul><li>CD-ROMS </li></ul><ul><li>Multimedia </li></ul><ul><li>Satellite conferences </li></ul>E-Learning at Motorola
  34. 36. The change E-Learning brought… <ul><li>Rise in web-based learning </li></ul><ul><li>Compulsory training discontinued </li></ul><ul><li>Specific and unique learning needs </li></ul>E-Learning at Motorola
  35. 37. The Time and Cost Advantage E-Learning at Motorola ‘’ Time is Money” <ul><li>More than 1,50,000 employees </li></ul><ul><li>Wide range of programs </li></ul><ul><li>Training time reduced by 50% </li></ul><ul><li>100 offices in 24 countries </li></ul><ul><li>But </li></ul><ul><li>Same course content and delivery!!! </li></ul>
  36. 38. <ul><li>REASONS FOR INTERNATIONAL RECOGNITION OF </li></ul><ul><li>Motorola's </li></ul><ul><li>TRAINING AND INDUSTRAIL PRACTICES </li></ul>
  37. 39. <ul><li>Training and development programs were viewed not as cost but as an investment . </li></ul><ul><li>Employee loyalty ---- “poor performance includes unwillingness to change” </li></ul><ul><li>Resolving the conflicting behavioral patterns of different levels of management. </li></ul><ul><li>Programmes were tailored to meet the unique demands of Motorola. </li></ul><ul><li>Motorola extended training to all its employees as a must. </li></ul>
  38. 40. INDIVIDUAL DIGNITY ENTITLEMENT <ul><li>To achieve employee retention . </li></ul><ul><li>To improve the performance and their employability. </li></ul>
  39. 41. BENEFITS OF TRAINING PROGRAMMES <ul><li>Production cost reduced by US$10bn by training workforce in 1987. </li></ul><ul><li>Productivity measured by sales per person increased by 139% in 1998. </li></ul><ul><li>A return of US$ 30 in three years for every dollar spent on training . </li></ul>
  40. 42. DISADVANTAGES OF E-LEARNING <ul><li>Unilateral presentation </li></ul><ul><li>No chance of disscussion </li></ul>

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