Mokxa is a global IT consulting firm that provides a range of services including strategic consulting, program management, enterprise architecture, application development, and testing. The presentation provides an overview of Mokxa's offerings, competencies, engagement model, and delivery excellence. It highlights Mokxa's focus on being a trusted partner, domain expertise, talented resources, and thought leadership. Contact information is provided for Mokxa's headquarters in Columbia, Maryland.

1. mokxa – Your trusted partner
making technology practical

2. October 24, 2009 Confidential 2
Agenda
• Company Overview
– Trusted Partner
– Service Offerings
– Domain Competency
– Key Differentiators
• Our Core Competencies
– Strategic Consulting
– Program Management Services
– Enterprise Architecture Services
– Application Development
– Enterprise Information Management
– Knowledge Management
– Testing Services and CoE
– Strategic Sourcing and Off-shoring
– Training and Continuous Learning
• Engagement Model
• Delivery Excellence
• Contacts

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MOKXA – A Trusted Partner In Your Journey
Global Headquarters: Columbia, Maryland, USA
Roots : from 2004
Revenue : $3+ million
Employees : 50 +
# of Active Clients : 10 (all fortune 1000)
 Distinguished Management Team
 Thought Leadership
 Full services provider
 Relationship over transactions
 Continuous learning
Key Facts
About Us
Value proposition
Resources and Processes
 50+ resources, spread across client organization
 Trained and certified consultants with Technology products
 15+ successful engagements with over 100 Projects
 Successfully delivered projects ranging from a million to over 100
Million Dollars in IT Solutions.
 Facilities across the globe with 24/7 delivery capabilities
Sample Companies Served :
 General Motors Acceptance Corp.
 BlueCross BlueShield Plans
 United HealthCare
 Aetna HealthCare
 Verizon Wireless
 First Data Corporation
 General Motors
 Relentless pursuit of
delivery
 Strong Customer Focus
 Industry knowledge base
 Strong Process background

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MOKXA Service Offerings
Business Strategy and Business Transformation Consulting
Business Process
Management
Operations
Consulting
IT Strategy /
CIO Services
e- Business
Data Services
Enterprise
Applications
Integration
Testing / IVS
Infrastructure
Management
Services
Product Life Cycle & Engineering Solutions (PLES)
Open Source
Architecture Services
Enterprise Solutions
ERP CRM HCM SCM
Customer Application Development
Design Develop Test Deploy
BI/ DW
Technology
Services
Consulting
Services
Application
Maintenance and
Support

5. October 24, 2009 Confidential 5
Key Differentiators
MOKXA
Domain Experience
 Significant Domain experience across multiple
industries,
 Deep healthcare domain competencies
 Industry recognized practitioners
PeopleDomain
Experience
Process
Thought
LeadershipPricing
Models
Integrated
Services
Process
 Practitioners of industry leading
methodologies
 Leadership in Process and Program
Management
Talented Resource Pool
 Certified resources
 Highly skilled resources with domain
experience
 Industry leading management team
 Above industry retention rates
Thought Leadership
 Industry recognized thought leadership
spanning technologies and domains
Pricing Models
 Flexible pricing models to accommodate
customers needs
 We value relationship over transactions
 Mix-shore models (Onsite, Offshore,
Nearshore)
Integrated Services
 We support the continuum from
Strategic consulting to Delivery
Execution
 Service offerings range from
Turnkey services to customized
transactions

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Domain Competency
We bring thought leadership coupled with strong delivery experience. Industry leading program and project
management methodologies and best practices
“Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.”
We understand the dynamics of achieving victory with least noise.
Enterprise Architecture thought leadership. Proven track record in implementing Enterprise Architecture,
enabling capability maturation of organizations.
Relentless pursuit of delivery. Our competency lies in automating your business processes to maximize the
resources optimization in order to create and capture value through our flexible delivery model
Program
Management
Services
Architecture
Services
Strategic
Consulting
Application
Development
In today’s information age we excel in architecting the data strategy and information delivery to help you build
an intelligent enterprise
Data
Architecture
& BI
Dedicated Center of Excellence (CoE) providing end-to-end state-of-the-art software testing services . Quality
dashboards and expertise in all types (Functional, Automation, Performance etc) and all major tools (HP-QC,
SOA Test etc)
Testing
Services
Strategic
Sourcing &
Off-shoring
We help you achieve strategic goals by being a trusted partner to enable you for making the right decisions
and to gain efficiencies by strategic sourcing (Onshore/Offshore)

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Strategic Consulting
• We are change agents in relentless pursuit of tangible and sustainable
results for our clients, by positively transforming their businesses, and as a
result creating and realizing value
• We help our clients identify their greatest challenges and partner to create
most optimum opportunities
• We partner with our clients to optimize their investments, transform their
capabilities and help achieve greater value
• We partner with our clients to deliver customized solutions that resolve
their most significant issues and create lasting competitive advantage.
• We look beyond standard solutions to develop new insights, mobilize
organizations, drive tangible results, and make companies more capable.

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Industry leading tools Project Management Tools Portfolio Management Tools
MOKXA developed PMO
templates, forms and tools
MOKXA Program Management / PMO Services
PMO Output
PMO Tools and Technologies
Results
PMO
Setup
Assessment
 Assess Project Management Maturity
 Assess Program Management Maturity
 Assess the existing PMO set up
 Evaluate PMO Process maturity
 Assess Project and program portfolio
 Evaluate Program and Project Management Tools
portfolio and utilization
 Tailor MOKXA PMO framework to the organizational
needs
 PMO Process definition
 PMO structure and Governance Framework
 Operationalization of PMO
 Program management consulting
 Run PMO as managed service
 Manage large complex programs
 Cost Optimization
 Resource Alignment
 Streamline and Standardize cross-
departmental processes
 Strategically Align IT and business
objectives
 Dashboards for decision-makers
 Simplify and mature the cross-
departmental lines of communication
 Improving program and project standards
 Provide education and mentorship
 Consolidation and Centralization of
program and project oversight
 Improving business integration
 Matured IT Governance processes
 Executive reporting
MOKXA PMO Services
Strategic
PMO
 Project and Program performance alignment
 Balanced Scorecard Implementation
 Vendor Program Management Office (VPMO)
 EVM (Earned Value Management) Process Set-up
 IT Governance Setup

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• Select EA Tools for the
Enterprise
• Setup EA Repository
• People enablement
and training
• Metric Data Collection
• Establish Architecture
Governance Processes
• Align SDLC and PMLC
with Architecture
Governance Process
• Implementation
Planning
• EA Function Setup
• Architecture Office
Setup
• Define Deliverables
• Provide Assessment
• Business Case
Definition
• Enterprise Architecture
Charter
• EA Measurements
Enterprise Architecture Services
Assess Envision
Govern Implement

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Application Development
Implementation Planning and Support
 System Testing
 Product Evaluations
 Performance Tuning
 Technical Support
 Manuals/Documentation
 Application Enhancement and
Support
 Applications Strategy &
Rationalization
 Sunset Strategies and
Implementation
 Requirements and Business Analysis
 Requirements Gathering
 Solution Design
 Systems Analysis
 Detailed Technical Design
/Development
 Product Upgrades
 Business Process Automation
 Business Process Management
 Automated Workflow Implementations
 Application Architecture
 Application Portfolio Analysis
 Systems integration
 SOA, Service Oriented Analysis and Design

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Master Data
Management
Real Time
Data
Warehousing
Data Mining
Information /
Content
Management
Business
Intelligence
Analytics
Knowledge
Management
Reporting
ETL and Data
Integration
Data Quality
Management
Enterprise Information Management
Enterprise Information Management

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Knowledge Management
Mokxa Knowledge
Repositories
CoE based Approach
Mokxa approach based on CoEs
Mokxa Support Groups
Maintain advance expertise on technologies and processes
Mokxa CoE
Mokxa Quality
Manager
Mokxa Program
Manager
Mokxa Project Teams
Mokxa Integration Team on Client Engagement
Implement Knowledge Management Best practices
Across client projects
Designated
Account KM Prime
Integration
Factory
Client Project
KM / Reuse
Asset Database
CoE Knowledge Assets Repository
One-Stop Shop for Artifacts
•Knowledge Management Governance and metrics
measurements
•Execution Methodologies & models
• Trainings and Certifications to deepen competencies
• Pilot/Proof-of-Concepts on emerging technologies
• Development of Standards, Guidelines and Best Practices
• Creation of templates and checklists for execution
• Collate Best practices & share via knowledge sharing
sessions
• Development of Reusable asset database
KM/Reuse Methodology
& Best Practices from
Mokxa CoE
- - - -

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Testing Offerings and Value Adds
Skilled and Experienced Professionals
• Testing resources to all key projects across
Domains
• Skilled resources for Performance,
Automation, Quality Metrics, Test Data
creation
• Provide testing resources for day-to-day
testing of all current and future applications
Testing tools management
• Testing tool administration and
support to all projects
e.g. MQC, QTP, Load Runner
Testing Services,
CoE ,Value-Adds
Vendor Relationship
 High vendor accountability in delivery
through involvement of vendor’s
testing practice managers
Test Data Management
• Dedicated Test data team to manage
data and facilitate test data
provisioning
in multiple test environments
e.g. assisted in test data mgmt
Scalable Resourcing Model
• Meeting peak demands and specialized
support e.g. test data creation
• Leverage offshore resource pool
Quality Metrics
• Defect and Test Metrics for all projects
• Executive summaries for senior
management
Defect Management
• Centralized co-ordination for Sev1
& Sev2 defects
Performance Testing
• Support to projects across the
company
• Examples
 Proactive monitoring, Batch,
Online, SOA, Web Services etc
Process & Governance
 Standardized testing processes and
templates
 IT governance to define standards
Automation
• Creating Functional Automation test
scripts for re-usability
• Creating Regression test beds
• Faster test cycles
Cost Efficiency
• Cost efficiency through centralized
resourcing of testing skills for all
projects supported by SS

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Testing Center of Excellence
Integration with other processes like Requirements Mgmt
Integration with CM for deployments to test environment
Test Environment infrastructure
• Development Team
• SEPG
• Business Analyst / SMEs
Managed
Services
Strategic PartnersSLA
s
Core testing resources by functional
area
Variable capacity of resources
TCoE best practices
Standard tools
Shared
Knowledge Repository
Testing SMEs
Performance & Automation
Testing
• Highly matured Performance
testing & Automation testing
practice which is capable of
delivering high quality business
solutions in a short and
confident
manner
CoreCapabilities
Benefits
Test Data Management
• High ROI from investments in
Enterprise environments
• Matured End to End Testing,
Performance Testing, and
Business Process Automation
testing all of which need test
data in environments
End to End Testing
• High confidence in all releases
• Lower defects in key business
processes
• Foundation for end to end
automation testing
Metrics & Measurement
• Real time, automated, cost
effective, easy to understand and
tailored dashboards
• Confident decision making
possible with highly
comprehensive view of the quality
Project 3 Project 4Project 2Project 1
Mokxa T-CoE Core Capabilities
Performance CoE
Test Data Mgmt
Automation CoE
Metrics &
Measurements
End to End TestingIV & V

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Strategic Sourcing and Off-shoring
Process Efficiency
Seamless Knowledge
Sharing
Optimal
Governance
Enable Process efficiency by
using proven process and
Industry best practices
Knowledge assets shared with
Clients, leading to effective
partnership
Collaboration tools help with
seamless Knowledge Sharing
Optimal governance to
facilitate execution
Insightful governance
Integrated delivery by onsite and offshore teams
We help you create an integrated delivery process by focusing on collaboration, process orchestration and
knowledge management
Intelligent Delivery
Process
Management by
Metrics
Process Guidance relative to
context of task, provided
online, embedded into
solution
Optimal Delivery as a
result of integration

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TESTING
 Rigorous Testing Training
Program including
Automation (HP-QC),
Performance Testing, E-2-E
Testing, Healthcare Testing
 Proactive development
of talent pool for
upcoming business
needs in healthcare
CENTRE OF
EXCELLENCE
 Strong orientation in Application
Development, Testing, EA, BI Center
of Excellence
 Shared Services Model for Centers of
Excellence
ALLIANCES
 Besides intensive in-
house training,
leveraging leading
training programs
and instructors
 Soft Skills to succeed
and deliver in the real
world
 Everyone oriented to
meet stringent quality
norms of CMMI, Six
Sigma, ITIL
PROCESSES
Testing
Mokxa
Training
Curriculum
Mokxa Training
Academy
Training and Continuous Learning
Healthcare
HEALTHCARE
Right Talent. Ready. Anytime.
PROFESSIONALISM

17. October 24, 2009 Confidential 17
Engagement Model
Perform Engagement Planning
Outcome: Options Analysis, Recommendations
Finalize communication protocols and
frequency
Outcome: Communication Plan
Budgeting and Resource Planning
Outcome: Staffing plan, Skill-Set and training
needs
Create a Knowledge Management & reporting
platform
Outcome: Establish knowledge repositories
Establish mutually agreed upon Metrics &
SLAs
Outcome: IT Balanced Scorecard
Perform Process Gap analysis
Outcome: Change Management Plan,
Configuration Management Plan
Conduct comprehensive Due Diligence across
multiple levels & LOBs
Outcome: Goals, processes, high level roadmap
Set up secure offshore operating model
Outcome: Secure ODC, network connectivity,
systems set up, security and compliance
processes
Setup Governance Model / PMO with Client &
Mokxa representation
Outcome: Governance and account structure
CareFirst Network
Non-Sensitive
Infosys CareFirst ODC – Chennai & Pune
1 2 3
456
7 8 9

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• Business knowledge of leading
verticals
• Domain training program
• Business Process Re-engineering
Delivery Excellence
• Partnership based delivery and
governance
• Output based models
• Relationship Management
• SLA and KPI
Engagement Models
• Strategy Consulting
• IT Business Alignment
• Business Transformation
Strategic Consulting
• Industry Leading Process Capability
• Six Sigma
• ITIL
• CMMI
• ISO
Process Governance
• Integrated Project management as a
portfolio
• Management Reporting
• Program Management Office
• Vendor Management Office
Project and Program Management
Delivery
Excellenc
e
Consulting
Experience
Domain Expertise
18
• Enterprise Architecture
• Application Development
• Centers of Excellence
• Data Base Technologies
Technology Capabilities

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Contact Us
USA - Headquarter
• 10015, Old Columbia Road, Suite B-215
Columbia, MD 21046
Phone: 1.877.37M.OKXA
Fax: 1.877.376.2051
Email: sales@mokxa.com