The document outlines roles and responsibilities for optimal health and wellness service planning within government departments. It discusses collaboration between stakeholders to understand roles, manage interdependencies, and ensure cyber security and confidentiality. Specific responsibilities are defined for GEMS CLO regions to conduct needs assessments of departments and promote services. Government employee health practitioners are responsible for continuous quality improvement and event preparation. The CLO Events Team manages event requests and refers them to appropriate partners. Healthi Choices is accountable for resourcing and fulfilling health screening events while adhering to engagement protocols. Feedback reports on customer satisfaction are also provided.
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Transitioning from reach every district to reach every communityJSI
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The USAID DISCOVER-Health project provides health outreach services through 260 outreach sites across all ten Zambia provinces through a ‘hub and spoke’ model of health service delivery, to help reducing health service barriers and increase utilization of critical health services. The project employed community mobilization agents to create demand for VMMC in their communities. The particulars of those who express interest to be circumcised are entered into a register and their total number transmitted onto an online electronic real-time program via a coded text message. The program aggregates the totals per each site for the Hub Manager who uses this information to allocate adequate number of teams of qualified health providers for conducting VMMC in those locations where demand has been created.This greatly helps both service providers who make a prudent and effective use of their resources and the clients who do not incur into exhausting waiting times.
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Transitioning from reaching every district to reaching every communityJSI
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This presentation illustrates the advantage of transitioning from RED to REC to strengthen immunization services and health systems. Linking immunizations with communities motivates others to use immunization and other PHC services, arrange a clean outreach site, transport vaccines and health workers (particularly for outreach sessions), etc.
Farmbook - an innovative ICT tool for farm management, training, and M&EMEAS
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Review the CPT and HCPCS changes announced for 2015, and also the RVU and fee schedule changes to assist you in understanding how the changes will change the way you report services in this audio session.
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https://pubrica.com/academy/case-study-or-series/how-many-patients-does-case-series-should-have-in-comparison-to-case-reports/
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Stewardship is the act of taking good care of something.
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
WHO launched the Global Antimicrobial Resistance and Use Surveillance System (GLASS) in 2015 to fill knowledge gaps and inform strategies at all levels.
ACCORDING TO apic.org,
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
ACCORDING TO pewtrusts.org,
Antibiotic stewardship refers to efforts in doctors’ offices, hospitals, long term care facilities, and other health care settings to ensure that antibiotics are used only when necessary and appropriate
According to WHO,
Antimicrobial stewardship is a systematic approach to educate and support health care professionals to follow evidence-based guidelines for prescribing and administering antimicrobials
In 1996, John McGowan and Dale Gerding first applied the term antimicrobial stewardship, where they suggested a causal association between antimicrobial agent use and resistance. They also focused on the urgency of large-scale controlled trials of antimicrobial-use regulation employing sophisticated epidemiologic methods, molecular typing, and precise resistance mechanism analysis.
Antimicrobial Stewardship(AMS) refers to the optimal selection, dosing, and duration of antimicrobial treatment resulting in the best clinical outcome with minimal side effects to the patients and minimal impact on subsequent resistance.
According to the 2019 report, in the US, more than 2.8 million antibiotic-resistant infections occur each year, and more than 35000 people die. In addition to this, it also mentioned that 223,900 cases of Clostridoides difficile occurred in 2017, of which 12800 people died. The report did not include viruses or parasites
VISION
Being proactive
Supporting optimal animal and human health
Exploring ways to reduce overall use of antimicrobials
Using the drugs that prevent and treat disease by killing microscopic organisms in a responsible way
GOAL
to prevent the generation and spread of antimicrobial resistance (AMR). Doing so will preserve the effectiveness of these drugs in animals and humans for years to come.
being to preserve human and animal health and the effectiveness of antimicrobial medications.
to implement a multidisciplinary approach in assembling a stewardship team to include an infectious disease physician, a clinical pharmacist with infectious diseases training, infection preventionist, and a close collaboration with the staff in the clinical microbiology laboratory
to prevent antimicrobial overuse, misuse and abuse.
to minimize the developme
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M Capital Group (“MCG”) predicts that with, against, despite, and even without the global pandemic, the medical technology (MedTech) industry shows signs of continuous healthy growth, driven by smaller, faster, and cheaper devices, growing demand for home-based applications, technological innovation, strategic acquisitions, investments, and SPAC listings. MCG predicts that this should reflects itself in annual growth of over 6%, well beyond 2028.
According to Chris Mouchabhani, Managing Partner at M Capital Group, “Despite all economic scenarios that one may consider, beyond overall economic shocks, medical technology should remain one of the most promising and robust sectors over the short to medium term and well beyond 2028.”
There is a movement towards home-based care for the elderly, next generation scanning and MRI devices, wearable technology, artificial intelligence incorporation, and online connectivity. Experts also see a focus on predictive, preventive, personalized, participatory, and precision medicine, with rising levels of integration of home care and technological innovation.
The average cost of treatment has been rising across the board, creating additional financial burdens to governments, healthcare providers and insurance companies. According to MCG, cost-per-inpatient-stay in the United States alone rose on average annually by over 13% between 2014 to 2021, leading MedTech to focus research efforts on optimized medical equipment at lower price points, whilst emphasizing portability and ease of use. Namely, 46% of the 1,008 medical technology companies in the 2021 MedTech Innovator (“MTI”) database are focusing on prevention, wellness, detection, or diagnosis, signaling a clear push for preventive care to also tackle costs.
In addition, there has also been a lasting impact on consumer and medical demand for home care, supported by the pandemic. Lockdowns, closure of care facilities, and healthcare systems subjected to capacity pressure, accelerated demand away from traditional inpatient care. Now, outpatient care solutions are driving industry production, with nearly 70% of recent diagnostics start-up companies producing products in areas such as ambulatory clinics, at-home care, and self-administered diagnostics.
2. 1
2
PLANNING FOR OPTIMAL SERVICE
• Collaboration between stakeholders
• Understanding roles and responsibilities
• Managing interdependencies
• Assurance of cyber security
• Maintenance of confidentiality
• Secure information management
3. 1
3
ROLES AND RESPONSIBILITIES: CLO REGIONS
• Promoting the GEMS Brand, Product and Services
• Foster a Wellbeing Partnership
• Departmental Needs Analysis: Departmental Health Needs Assessment•
GEMS CLO’s to
prioritise and target
specific Government
Departments as per
their MSE
department
strategic plan
•*GEMS CLO’s engage
Departments and
promote awareness of
services
•*Engage the Government
Departments on their
needs
•*Encourage departments to
develop an annual plan and
schedule services at-least 3
months in advance.
•*The minimum requirement
for event bookings is 7 days.
•*Encourage the Government
Departments to use the
toolkit to promote
participation.
GEMS CLO’s
promote
proactive
planning of
events
4. 1
4
PROFILING OF GOVERNMENT DEPARTMENTS
Click here for hotspot information
There 220 Departments Government departments will be prioritised based on :
• Departments within the hotspot areas.
• Frontline workers
• Utilisation patterns(and identify HWSS utilisation for the past 12 months)
• NEHAWU training: NEHAWU is targeting to train 13 672 shop stewards 54 839 workers who
are working in different workplaces across 9 Province and 43 Regions.
South Africa’s hotspots are effectively designated as follows:
• Areas of ‘vigilance’ (less than 5 cases per 100,000 people);
• Emerging hotspots (less than 5 cases per 100,000 people, but rapid rise);
• Hotspots (more than 5 cases per 100,000 people).
5. 1
5
FAQ3: NEHAWU : COVID-19 training
NEHAWU is targeting to train 13 672 Shop stewards who are working in different workplaces across 9
Province and 43 Regions. Shop stewards must be empowered to train 54 839 workers
5
Province Shopsteward
s
Estimated
sessions per
region
Member
Eastern Cape 2384 24 10 699
Free State 754 8 4342
Gauteng 2084 20 9591
Limpopo 1830 18 6892
Mpumalanga 2087 20 8324
North West 1337 13 4207
Northern
cape
504 5 2762
Kwa Zulu
Natal
1982 20 5385
Western 709 7 2637
TOTAL 13 672 135 54 839
• NEHAWU will share details of stakeholders per
region
• GEMS CLO regions to engage NEHAWU
stakeholders and schedule training per region
• 135 training sessions
• Share training schedule with GMS CLO
events team and GEMS HWSS for planning
purposes
• CLO EVENTS TEAM to log and direct requests to
GEMS HWSS
• GEMS HWSS will provide COVID-19 training
courses
• GEMS HWSS rules of engagement for training
applies
• Feedback reports and CSAT
6. 1
6
ROLES AND RESPONSIBILITIES – GOVERNMENT EMPLOYEE
HEALTH AND WELLNESS PRACTITIONERS(EHWP)
Continuous Quality Improvement (CQI) : Provide event/service feedback
Promotion/advertising of Services
Event Preparation Pack Poster, SMS’s, Brochures, fact sheets,
Proactive planning: Annual Wellbeing plan
Wellbeing Partnership (Collaborate with GEMS CLO)
Complete Needs assessment
7. 1
7
ROLES AND RESPONSIBILITIES: CLO EVENTS TEAM
MANAGEMENT OF
EVENT REQUESTS
The receipt of event
requests
Channelling of
event requests
to Healthi
Choices, ASI
and GEMS CLO
regions
•Promote and streamline the event request process
•Direct all event requests to cloevents@gems.gov.za
8. 1
8
ROLES AND RESPONSIBILITIES: HEALTHI CHOICES
Resourcing and fulfilment
of events: Providing Health
Screenings for all Public
Service employees;
Rules of engagement and
onsite protocols
Early identification of
lifestyle diseases (Diabetes,
Hypertension), including
HIV
Referral to GEMS Disease
Management programmes
Flagging of non-GEMS
members who wish to join
the scheme and refer to
ASI
Reporting and post event
surveys
Raise awareness of the
importance of wellbeing
and healthy living
(Wellbeing Promotion
Content)
*Consulting: CLO helpdesk
*Wellbeing Change Leaders
Resource Centre (Website)
Provide support and
guidance to maintain
complete wellbeing
(mental, psychological and
social) for optimal
functioning in the
workplace.
Reactive
process
Proactive
support
process
10. 1
10
GEMS HWSS EVENT/SERVICE FEEDBACK
Deliverable Accountable Responsible
Daily COVID-19
symptom dashboard
• Healthi Choices Wellbeing Intelligence team will provide the
Departments with daily reports (Twice a day), available via email
• Government Departments must ensure that employees
complete daily assessments twice a day, before they enter
the premises and four hours after
• MHRS and THRM: referral and support
Weekly COVID-19
Assessment report
• Healthi Choices Wellbeing Intelligence team will provide the
Departments with weekly reports (Monday), available via email
• Government Departments must ensure that employees
complete weekly assessments
• MHRS and THRM: referral and support
HRA report • Report for Online and biometric assessments • Government Departments must ensure that employees
complete the online HRA and that they follow through on
their selected options for biometric assessments: onsite or at
the pharmacy network
• MHRS and THRM: referral and support
Customer
satisfaction
• Government Departments must ensure that CSAT feedback is
provided by their employees and Wellbeing Change Leaders, for
all services accessed
• Healthi Choices will provide feedback on customer
experience: member and Wellbeing Change Leader, for all
services (COVID-19 screening, training, online HRA and onsite
and pharmacy professional assessment)
Training • Government Departments must ensure that CSAT feedback is
provided by their employees and Wellbeing Change Leaders, for
all training
Editor's Notes
There are a few simple steps to follow when booking a wellness event for your department. Follow these steps to ensure that the process is smooth and effortless. Here’s what you need to do:
Complete the Online form or download the GEMS Event PDF Booking form. You can also call GEMS on 0860 00 4367 and select option 6. An agent will assist you with the GEMS Event Booking form to fill in.
Ensure that all information is provided on the form; such as the type of services you require, the event date, start time, physical address of the venue, expected number of attendees and any special requests – this way the GEMS Events team can provide you with a quick response.
Send the completed form to events@gems.gov.za or fax to 0861 00 4367. If you are unable to email or fax the completed form, kindly call the GEMS contact centre on 086 000 4367, select option 6.
You will be transferred to an events agent who will take down all the event information. The agent will send your request to events@gems.gov.za on your behalf.
You will receive an acknowledgment of receipt once the events team receives your request.
An Event Coordinator will contact you 7 days and 1 day before your event date, to confirm all logistical information.
If you have not heard from us regarding your event and are now at 7 days to your event date, kindly contact us on 0860 004 367 to enquire about the status of your request.
Should you not receive any communication regarding your event and are now at 7 days to your event date, kindly contact us on 086 000 4367 to enquire about the status of your request.