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This document provides an overview of lesson 1 of an online phlebotomy module. It discusses the history and evolution of phlebotomy, including how the practice originated in ancient Egypt. It also outlines several major phlebotomy organizations that professionals can receive certification from, such as the American Certification Agency and the National Certification Agency. The responsibilities of phlebotomists are explained, such as properly identifying patients, maintaining professionalism, and providing good customer service. Additional regulating agencies beyond the certification organizations, like the CDC and OSHA, are also summarized. The lesson concludes with a section about HIPAA and protecting patient privacy.










































