This document outlines the key aspects of a hospital laundry and linen service. It discusses the objectives of providing a clean and safe linen supply. It describes the types of laundry systems, the laundry process which includes collecting, sorting, disinfecting, washing, drying, repairing and storing linen. It also addresses the location, facilities, staffing, equipment, policies and procedures of the laundry service. Potential problems are identified around theft and cost control and it concludes on the importance of linen services for patient comfort.