Mobily has various postpaid and prepaid products that are governed by policies. For postpaid accounts, limits are placed on the number of lines allowed per customer based on nationality. Prepaid packages have expiration periods and recharging options. Mobily offers discounted devices through subsidy and cashback programs with 12 month contracts. Violating contract terms results in penalty fees. Elife packages for internet are also available with different speeds and renewal options. Staff receive discounts on Elife internet packages and devices.
UniCard Solution Limited is granted with Stored Value Facilities License (SVF0009) and MasterCard's authorization to issue prepaid card. We provide prepaid card and e-Wallet solutions to corporates, helping them to streamline cash flow, reduce financial operation procedures and expand business revenue.
It gives a summary of information from American Express®, Discover® Network, MasterCard® Worldwide and Visa® U.S.A. regarding changes or updates to interchange rates, operating rules and regulations and other changes that may impact your company.
UniCard Solution Limited is granted with Stored Value Facilities License (SVF0009) and MasterCard's authorization to issue prepaid card. We provide prepaid card and e-Wallet solutions to corporates, helping them to streamline cash flow, reduce financial operation procedures and expand business revenue.
It gives a summary of information from American Express®, Discover® Network, MasterCard® Worldwide and Visa® U.S.A. regarding changes or updates to interchange rates, operating rules and regulations and other changes that may impact your company.
Guest Lecture on Factoring / Banking and Financial Services in India delivered to MBA Second Year Students 2018-20 on Nov 29, 2019 at Christ University, Bangalore
EU Pays has been a reliable & affordable payment gateway service provider to varied business segments comprising of payment gateway solutions for tech support, thereby providing quality payment gateway services for technical support business.
Brazilian bank accounts for Foreign companies B2B PayB2B Pay
For the first time Non-Brazilian igaming companies can have local bank accounts in brazil to receive and send funds to players. (Solution is suitable for all the foreign companies in every industry)
This edition of TransPrice Times provides you with highlights on recently introduced APA roll back rules along with other updates in Transfer Pricing for the first fortnight of March 2015.
Getting Out of PA-DSS Scope and Eliminating the High Cost of EMV: What you need to know
by Mike English
Executive Director, Product Development
Heartland Payment Systems
The Credit Card Accountability Responsibility and Disclosure Act of 2009 or Credit CARD Act of 2009 is a federal law passed by the United States Congress
Guest Lecture on Factoring / Banking and Financial Services in India delivered to MBA Second Year Students 2018-20 on Nov 29, 2019 at Christ University, Bangalore
EU Pays has been a reliable & affordable payment gateway service provider to varied business segments comprising of payment gateway solutions for tech support, thereby providing quality payment gateway services for technical support business.
Brazilian bank accounts for Foreign companies B2B PayB2B Pay
For the first time Non-Brazilian igaming companies can have local bank accounts in brazil to receive and send funds to players. (Solution is suitable for all the foreign companies in every industry)
This edition of TransPrice Times provides you with highlights on recently introduced APA roll back rules along with other updates in Transfer Pricing for the first fortnight of March 2015.
Getting Out of PA-DSS Scope and Eliminating the High Cost of EMV: What you need to know
by Mike English
Executive Director, Product Development
Heartland Payment Systems
The Credit Card Accountability Responsibility and Disclosure Act of 2009 or Credit CARD Act of 2009 is a federal law passed by the United States Congress
Whether you are a retail store, restaurant, or e-commerce website, having a credit card merchant account opens doors to new opportunities and revenue streams. Visit us at: https://webpays.com/credit-card-merchant-account.html
PerformaCard is the first performance based credit card. Business owners are approved based on their business performance regardless of their credit score.
WagedayAdvance provides short term loan services which has to be repaid on your next payday or if you get paid within the next 21 days. You could borrow an amount ranging from 80 pounds to 750 pounds depending upon your credit worthiness which is thoroughly assessed by the firm.
http://www.trueblueloans.co.uk
They are able to work within limitations of deadlines and changing priorities and can efficiently handle any workload to satisfy clients performing Graphic design company in India.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
First Things First: Building and Effective Marketing Strategy
Too many companies (and marketers) jump straight into activation planning without formalizing a marketing strategy. It may seem tedious, but analyzing the mindset of your targeted audiences and identifying the messaging points most likely to resonate with them is time well spent. That process is also a great opportunity for marketers to collaborate with sales leaders and account managers on a galvanized go-to-market approach. I’ll walk you through the methods and tools we use with our clients to ensure campaign success.
Key Takeaways:
-Recognize the critical role of strategy in marketing
-Learn our approach for building an actionable, effective marketing strategy
-Receive templates and guides for developing a marketing strategy
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
The Secret to Engaging Modern Consumers: Journey Mapping and Personalization
In today's digital landscape, understanding the customer's journey and delivering personalized experiences are paramount. This masterclass delves into the art of consumer journey mapping, a powerful technique that visualizes the entire customer experience across touchpoints. Attendees will learn how to create detailed journey maps, identify pain points, and uncover opportunities for optimization. The presentation also explores personalization strategies that leverage data and technology to tailor content, products, and experiences to individual customers. From real-time personalization to predictive analytics, attendees will gain insights into cutting-edge approaches that drive engagement and loyalty.
Key Takeaways:
Current consumer landscape; Steps to mapping an effective consumer journey; Understanding the value of personalization; Integrating mapping and personalization for success; Brands that are getting It right!; Best Practices; Future Trends
Everyone knows the power of stories, but when asked to come up with them, we struggle. Either we second guess ourselves as to the story's relevance, or we just come up blank and can't think of any. Unlocking Everyday Narratives: The Power of Storytelling in Marketing will teach you how to recognize stories in the moment and to recall forgotten moments that your audience needs to hear.
Key Takeaways:
Understand Why Personal Stories Connect Better
How To Remember Forgotten Stories
How To Use Customer Experiences As Stories For Your Brand
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
Digital marketing is the art and science of promoting products or services using digital channels to reach and engage with potential customers. It encompasses a wide range of online tactics and strategies aimed at increasing brand visibility, driving website traffic, generating leads, and ultimately, converting those leads into customers.
https://nidmindia.com/
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
Is AI-Generated Content the Future of Content Creation?Cut-the-SaaS
Discover the transformative power of AI in content creation with our presentation, "Is AI-Generated Content the Future of Content Creation?" by Puran Parsani, CEO & Editor of Cut-The-SaaS. Learn how AI-generated content is revolutionizing marketing, publishing, education, healthcare, and finance by offering unprecedented efficiency, creativity, and scalability.
Understanding
AI-Generated Content:
AI-generated content includes text, images, videos, and audio produced by AI without direct human involvement. This technology leverages large datasets to create contextually relevant and coherent material, streamlining content production.
Key Benefits:
Content Creation: Rapidly generate high-quality content for blogs, articles, and social media.
Brainstorming: AI simulates conversations to inspire creative ideas.
Research Assistance: Efficiently summarize and research information.
Market Insights:
The content marketing industry is projected to grow to $17.6 billion by 2032, with AI-generated content expected to dominate over 55% of the market.
Case Study: CNET’s AI Content Controversy:
CNET’s use of AI for news articles led to public scrutiny due to factual inaccuracies, highlighting the need for transparency and human oversight.
Benefits Across Industries:
Marketing: Personalize content at scale and optimize engagement with predictive analytics.
Publishing: Automate content creation for faster publication cycles.
Education: Efficiently generate educational materials.
Healthcare: Create accurate content for patients and professionals.
Finance: Produce timely financial content for decision-making.
Challenges and Ethical Considerations:
Transparency: Disclose AI use to maintain trust.
Bias: Address potential AI biases with diverse datasets.
SEO: Ensure AI content meets SEO standards.
Quality: Maintain high standards to prevent misinformation.
Conclusion:
AI-generated content offers significant benefits in efficiency, personalization, and scalability. However, ethical considerations and quality assurance are crucial for responsible use. Explore the future of content creation with us and see how AI is transforming various industries.
Connect with Us:
Follow Cut-The-SaaS on LinkedIn, Instagram, YouTube, Twitter, and Medium. Visit cut-the-saas.com for more insights and resources.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
The Old Oak - Press Kit - Cannes Film Festival 2023
Mobily Products Policies Presentation
1. 01
ProductsPolicies
Mobilyhas a diverse range of products and
regulatestheir usethrough businessrules.
Eachproducthasa setof limitsandlegal
responsibilitiesfor Mobily,employeesand
customersthat must befollowed.
Mobily uses formal credit checking, scoring
matrixesandcustomerhistory to make
decisions on contracts and agreements
PRODUCTSPOLICIES
MANUAL2018
2. 02
Postpaid
Policy
Postpaid
CustomerRules
General Customers: All individual
customersholdingnationalIDor
PRODUCTSPOLICIES
MANUAL2018
Port in: Customers request to move
from other operators to Mobily
network.
Visitors: are not eligible for postpaid
subscription.
Other customer: classifications such
as Members of the Royal Family,
individual VIPs, and Raqi customers
are covered in the VIP Policy.
Minimum age is 15
Female customers: can apply with the
family card in female outlets only.
Mu’raf is required in all other outlets
and must be the father, husband, son
or brother, aged 18 and provide
national ID
Bodoon community are not eligible
3. 03
A customercanapplyon
behalf of another person if:
Minimum
Subscription
forPostpaid
Theminimumsubscriptionisonemonth
Thecustomercancancelafterthe 3 daywarranty
periodbut wouldloseremainingbenefits
A verifiedletterof attorneyfromthe chamber
of commerceor specialletterof attorneyfor
Mobilyfromthe chamberof commerceor
customersbank
Authorisationletterfromacourtof law
PRODUCTSPOLICIES
MANUAL2018
4. 04
Maximum
Numbers and Account
Restrictions
Mobilyhas set limitson the number
of linesper person:
Nationality
Numberofline
perperson
Exceptions&
Authority's
SaudiCustomer 6 15
Non-SaudiCustomer( Professional) 4 8
Non-SaudiCustomers( Worker) 1 4
Portin/ SaudiornonSoudi 5 linesin
addition to the
above
5 linesin
addition to the
above
PRODUCTSPOLICIES
MANUAL2018
5. 05
Rules SIMpackscanbereturned within 3 days,makesuretherehave
not beenanycalls
Setupfeeisnon-refundable
Portincustomers cancancelinadvancewith no charges
applicable
ShopManagercanextendthe warrantyto 1 week
Ifthe lineisOGbarred or FBthen the amount should beused for
payment
Creditchecksmust bepaidfor new anexistingcustomers
Deposit cannot beusedasprepayment inthe first 90 days,
afterthis point the deposit canbeusedfor payment
Scoringmatrixisusedto minimizebaddebt risk
Creditlimitscanbechangedafterverificationto the standard
packagerate
Riskmanagement team canmakedecisionsaboutcredit limits
–no one elsecando this
Creditlimitscanonly bechangedafter3 months
PRODUCTSPOLICIES
MANUAL2018
6. 06
Account
ManagementOwnership can be transferred in a
Mobily store as long as the account
balance is clear
Port in customers can swap their number
New SIMS are charged
Roaming must be requested by the
customer
Customers are notified prior to being
disconnected
Customers can make partial payments if
they reach their credit limit
Customers can terminate the agreement
at any time but must clear the balance
Customers can upgrade or downgrade
their package once during a billing cycle
Postpaid to prepaid migration is possible
if the balance is clear
PRODUCTSPOLICIES
MANUAL2018
7. 07
Billing
Customers can request an itemised bill
Only shop managers or supervisors can print instore
bills, customers must be validated by their ID
Customers have 23 days to pay the bill
PRODUCTSPOLICIES
MANUAL2018
8. 08
Prepaid
Packages
Minimum age is 15
Female customers can apply with the family card in
al Jawrha outlet only. Mu’raf is required in all other
outlets and must be the father, husband, son or
brother or uncle aged 18 and provide national ID
Letters of attorney must be shown to get a
line for someone else
The maximum number of prepaid lines is
10 Prepaid packages are not returnable
There are only 3 packages; Prime, 7ala
International (for visitors) and Hearing and
Speech impaired
PRODUCTSPOLICIES
MANUAL2018
9. Prepaid packages are valid for 180 days
09
Prepaid
Life Cycle
Outgoing and incoming calls are barred
during the 60 grace 2 period
Transfer of ownership can only be carried
out in a flagship or fully branded store
Numbers can be swapped
A recharge voucher is valid for 2 years with a
maximum account balance of 10,000 SAR
Outgoing calls are barred during the 15 day grace 1 period
Customers can migrate old packages for a small fee
Roaming service is automatically activated
Package can be terminated in a Mobily outlet
PRODUCTSPOLICIES
MANUAL2018
10. 10
Recharging
Customers can recharge
in the following ways:
Recharge vouchers
M-PAY: minimum transaction amount
to be SAR 5
Cash Payment Machine (PCPM):
minimum transaction amount to be
SAR 10
Siebel system: through Mobily outlet
ATM machines: minimum transaction
amount to be SAR 1
If the customer has a negative balance
they can request 5 SAR balance to call
emergency services
OG and FB barred customers, or visitors
with less than 6 months left in the
kingdom are not eligible for the
emergency services balance
PRODUCTSPOLICIES
MANUAL2018
11. Subsidy and Cashback
Customers can by discounted Mobily
devices with 12 month contracts
Customercangettotalis10 devices;2 devicesundersubsidy(willbe3 inalaterstage) 8
devicesunderCashback.
Ifthe customerwantsto getmore devicesafterhefinishedthe allowedquantity,thenhe
hasto paythe remainingamountof onedeviceor more (forsubsidy).
Salesagentshouldadvicethe customerto go for Cashbackoffers incasetheyarenot eligibleto get
thesubsidyoffer,(thisisreallycriticalto makesureanyvisitingcustomerwillgo withone option).
Commitmentform must beprintedfrom systemandgetcustomersignature.
Ifthe customerdisconnecthislinebeforetheendof the commitmentperiod,heshouldpaya
penaltyfeesbasedon theremainingmonth andsubsidyamount:
11
PRODUCTSPOLICIES
MANUAL2018
12. 12
Nationality Documenttype Femalecustomers
SaudiCustomer AhwalID AhwalID,Familycardplusofficial
supportdocument
(BankStatement,UniversityID, work ID)
Non-SaudiCustomer Iqama Iqama
eLife Prepaid Packages
There is no minimum age as long as the person has the correct
documents There is no limitation on the number of accounts
eLife accounts cannot be transferred
The following documents are required to
open an account
PRODUCTSPOLICIES
MANUAL2018
13. 13
eLife
Prepaid
Packages
or damaged, however, customer damaged devices must
be paid for
Customers can upgrade or downgrade their speed at any
time Customers can migrate to postpaid packages
The service can be relocated if there are ODB ports
in the new building
The router and in house installation are
currently offered for free
There are four packages; 1 month, 3 months, 6 months
and 12 months
There are grace periods for late payment with
disconnection 360 days after the package ends
Devices can be swapped if they are not working properly
PRODUCTSPOLICIES
MANUAL2018
14. 14
Recharge vouchers (scratch card).
SADAD (ATM machines/e-Banking).
Credit Card.
Siebel system: through Mobily outlet.
Recharge
Customers can recharge through the following methods:
Customers can request a
refund of any credit after the
account is cleared
PRODUCTSPOLICIES
MANUAL2018
15. 15
Nationality
Documenttype Femalecustomers
SaudiCustomer AhwalID AhwalID,Familycardplusofficial
supportdocument
(BankStatement,UniversityID, work ID)
Non-SaudiCustomer Iqama Iqama
eLife Postpaid Packages
There is no minimum age as long as the person has the correct
documents There is no limitation on the number of accounts
eLife accounts cannot be transferred
The following documents are required to
open an account
PRODUCTSPOLICIES
MANUAL2018
16. 16
Packages
and Rules
There is only one package available with different speeds
There is no setup fee, however, a 12 month minimum contract
must be agreed
The grace periods have automated messages to engage the
customer to pay the bill, speeds are downgraded
and the internet is suspended
If the customer cancels during the initial 12 months,
penalty payments will be charged
Devices damaged by customers or out of warranty
must be paid for to get a replacement
Services can be relocated if there are ODB ports
PRODUCTSPOLICIES
MANUAL2018
17. 17
Recharge
Customers can recharge through the following methods:
PRODUCTSPOLICIES
MANUAL2018
Recharge vouchers (scratch card).
SADAD (ATM machines/e-Banking).
Credit Card.
Siebel system: through Mobily outlet.
Customers can request a
refund of any credit after the
account is cleared
18. 18
eLife Staff Packages
Mobily staff will be able to enjoy the eLifeinternet high speed connect
with special offer as the below:
100% discount apply for the serviceinstallation fees
100% discount on the deviceprice
50% discount applies on the monthly renewal fee as in the below table
Prepaidpackageonly availablefor staff
Speed 1 Month 3 Months 6 Months 12 Months
25 Mbps 156.45 469.35 938.7 1877.4
50 Mbps 208.95 626.85 1253.7 2507.4
100Mbps 261.45 784.35 1568.7 3137.4
200Mbps 418.95 1256.85 2513.7 5027.4
PRODUCTSPOLICIES
MANUAL2018