www.digitalmarketing.ac.in
Few Thoughts
                    …


   Assessment… what is it
   Objective-Analysis
   So-Lo-Mo
   Mob-Video, Geo-Social, Apps
   Social Commerce
   TV v/s Mobile ?
   Barriers…
   Mobile-Analytics, Metrics, BI
   Opportunities..
   Vision….Foresight
   Mobile Payment
   Demand Drivers
   Gap Analysis
   Pros & Cons of Mobile Mktg

                                       www.digitalmarketing.ac.in
Opportunities….. Unlocked !!!




                 www.digitalmarketing.ac.in
Mobile Marketing Boom




Hype or Reality ???

            www.digitalmarketing.ac.in
Mobile Platforms



iPhone/iPad    Windows Phone      Android



          BlackBerry       J2ME




                         www.digitalmarketing.ac.in
What is Mobile Apps ?
A Mobile application is a software program that can run in a
phone. Capable of performing numerous takes e.g.
Entertainment, communication, providing useful information
(e.g. weather, Stock Trends, sports), Its a powerful Tool for
brand communication

                    Why Mobile Marketing:
fundamentally Mobile provides a much richer and more
compelling Personal user experience than a WAP or mobile web
site.
the response time for an App is much quicker than the mobile
web hence Experiencing Multifold increase in usage and
development too.



                                         www.digitalmarketing.ac.in
 contd.       Mobile Marketing?

• Mobile marketing –

  – is personal & Unique marketing.
  – is an new Innovative form of marketing.
  – is suitable and cost effective way for the promotion.
  – quick and traceable marketing efforts can be achieved.
  – Precise…Accurately Targeted over smart phone.
  – fits across many marketing disciplines including sales promotion,
    CRM, direct marketing, loyalty schemes, etc.




                                      www.digitalmarketing.ac.in
The objective




 …….. consistently raise the bar
                           www.digitalmarketing.ac.in
Young India…. Mystical India …




                            www.digitalmarketing.ac.in
(SoLoMo: Social Local Mobile)
trends will interact to reshape our lives. Each facilitates the other.
                      Soon we’ll be using Mobiles as
                      • identification
                      • license,
                      • passport,
                      • office pass
                      • as keys to unlock our car & apartment,
                      • as boarding passes and
                      • subway tickets

 mobile, by nature, allows brands to talk to the

 right people at the right times in the right places,

                                           www.digitalmarketing.ac.in
Location of the
phone.




                  www.digitalmarketing.ac.in
Location of the phone.

Location of the screen.




                          www.digitalmarketing.ac.in
Location of the phone.

    Location of the screen.




Location of home.
Location of nearest store. Location of
alternative stores. Location of product.
Location of competitor’s products.
Location of friends.
Location of consumption.

                                           www.digitalmarketing.ac.in
Video on Mobile
                 ……………….convergence of efficient hardware & affordable broadband

Mobile Hardware Infrastructure was not Designed to have Onlive Live
streaming of Videos and TV channels.

Slingbox, Roku, Boxee, Apple TV & Google TV are striving hard to
bridge the capabilities




Challenge:

No-one giving…..a truly dynamic & immersive multimedia experience
                                            www.digitalmarketing.ac.in
              Launch of 4G in India




Bringing New Realities , Opportunities for us
                                        www.digitalmarketing.ac.in
Mobile has reached bottom of Pyramid

e.g. Apple has succeeded in
changing consumer behavior Anyone
who has the vision, consumer insight,
resources, and reputation can…
……..push IT into YOUR living room



                         content agreements(for Mobile),
                         distribution
                         channels, and
                         strategic partnerships are being formed to
                         supply the Latest Mobile hardware and
                         software
                                        www.digitalmarketing.ac.in
Geo-Social Apps…..Metros to Villages
We will see increased SoLoMo marketing prevail in
existing Marketplace
like Foursquare, Shopkick and Yelp

      Retailers will experiment more with geo-fenced mobile
      marketing with companies like Placecast.

                    Social buying companies like Groupon and
                    Living Social will become more app-focused
                    and provide push content and alerts on
                    real-time local deals



                                   www.digitalmarketing.ac.in
           Tsunami of Mobile Apps
                                       Brands will create more of
                                       their own apps to Grab the
                                       Opportunity of geo-location
                                       services and social networking.




Brands will use location targeting and embed social content and
shareability in SMS/MMS/MIM enhancing Relevancy of Ads

                                         www.digitalmarketing.ac.in
                first-time smart phone users
   Ever Increasing demand from first-time smart phone users exploring
   their new device and Apps to pop-up/Exhibit their Social IQ


                                               mobile, online and TV
                                              and Merging and
                                              Integrating rapidly




                                             HTML5
cross platform development as well as allowing apps to be downloaded
directly from publishers, freeing them from the restriction of Monopoly.
                                         www.digitalmarketing.ac.in
       Universal apps Design & Development….Co-Creation




    Creating apps that will function and communicate with Ease
    across all devices; mobiles, tablets , desktops and TV


                                     www.digitalmarketing.ac.in
 “Virtual –Oneness”   TV and Social Media causing explosion in

•tools,
•technologies &
•platforms

for




                                      www.digitalmarketing.ac.in
Social -commerce: Balancing Customer engagement & mktg
What is Your focus on??
selling a Product/Service or delivering an experience




Social media is used to kick start conversations, build awareness & trial.
sampling and couponing are popular within fan pages.
while sneak previews/special offers can augment sales of new products
online before they even reach traditional shelves.
                                          www.digitalmarketing.ac.in
The challenge of mobile for brands




  Mobile Ecosystem    www.digitalmarketing.ac.in
What are brands trying to achieve?



      Interact and engage an audience
      Tap into user-generated content
      Excite and delight their audiences




    Drive permission-based
     relationships
    Acquire key data including
     demographics, interests and
     location-based data



    Drive to web for online engagement
    Drive to store for coupons and offers
    Drive to experience at a location




                 www.digitalmarketing.ac.in
Conversion at the right location and time




                  www.digitalmarketing.ac.in
Barriers: lower consumer demand, technology compatibilities and
          licensing/content agreements




                                       www.digitalmarketing.ac.in
www.digitalmarketing.ac.in
Real-time interaction everywhere




                               www.digitalmarketing.ac.in
Opportunities for developers



• New platforms for one-to-one interactions
    -html5 for mobile and digital screen / tv

Making sense of location data from multiple
  sources for multiple purposes

• Privacy controls
     -Consumer & advertiser managed solutions



                                 www.digitalmarketing.ac.in
The Social Graph……Analytics & BI

     Web Metrics through Web Analytics

     Mining those platforms for explicit, implicit, and analytic
     consumer data will become a core measurement
     approach for brands

     Social media will function as a more accurate
     barometer of consumer opinion




                                    www.digitalmarketing.ac.in
        Marketing Strategy in the Digital Age
New continuously Evolving Model for creating value and having
Customers for Life

The Smart-Mobile has Transformed consumers’ ideas of
•convenience,
•speed,
•price,
•product information, and
•service.

Challenge of retaining old skills, practices yet add new competencies.




                                         www.digitalmarketing.ac.in
So Now What??....Go Mobile
Understand the economic conditions in a slowing economy

Understand the customer mindset

Understand the new marketing mix

Action plan to find, attract and retain the customer




                                          www.digitalmarketing.ac.in
Lastly….Two big opportunities




                 www.digitalmarketing.ac.in
R U …. Prepared !!!




                      www.digitalmarketing.ac.in
Vision




an inspirational picture of the Future
        We NEED..........

                                     ............FORESIGHT,
      NOT Insight(s) or HINDSIGHT(s)” !




Either U take Hold of the FUTURE….. or the future will take hold of us.




                                            www.digitalmarketing.ac.in
Mobile Payment Technology.....“the hub and center”
                          Near Field Communication
                          (NFC)enables the transfer of data
                          between 2 devices in close
                          proximity.

                          ....pull out your phone, tap it on to
                          the payment reader and you’re
                          ready to go




                               www.digitalmarketing.ac.in
Demand Drivers
                   •Emerging mobile
                     services

                   •Limitations of
                     current
                     technology

                   •Developing
                    mobile apps




         www.digitalmarketing.ac.in
Mobiles are far more Effective than TV in reaching its target audience.




   Mobile Marketing is effective as we all know that the
   penetration of handsets and the passion, Possession
   an Individual has for his own mobile.
    Ease, frequency of viewing it, its connection, it
   makes it powerful and more important than TV


                                         www.digitalmarketing.ac.in
Gap Analysis




Review observations of the gap analysis.
Identify the performance gaps and develop an
  action plan to close the gaps.
Also highlight and quantify the consequences of not
  closing the gap.
                              www.digitalmarketing.ac.in
The difference between
ordinary and extraordinary is
      the little ‘EXTRA’
Bridge the gap
Creativity and
                         Innovation

A business enterprise has two - and only two basic functions:
                     Marketing & innovation.
Marketing and innovation produce results ,
all the rest are costs
                                                            Peter Drucker

                               Mobile Apps = Innovation + Marketing…………..




                                      www.digitalmarketing.ac.in
 Five C’s of Mobile = Connectedness

   We are now living in a new digital age where the network effect is
   dominant. With online social networking, web 2.0 approaches to
   internet and other businesses and the easy availability and access
   to information, it really is a connected world.


   1. Communication.

   2. Consuming.

   3. Communing.

   4. Convenience.

   5. Control.


Click Here for more details.             www.digitalmarketing.ac.in
 Advantages of Mobile Marketing:

 • Advantages of Mobile Marketing:

    The personal nature of mobile phones makes SMS marketing a
     very powerful tool.

    Most people take their mobile phones everywhere - meaning
     they can be effective for time sensitive messages.

    People tend to read virtually every text they get - unlike junk
     mail, spam or adverts which can be ignored.




Click Here for more details.            www.digitalmarketing.ac.in
 Potential Disadvantages of Mobile Marketing:

 • Potential Disadvantages of Mobile Marketing:

    Your message has to be short - you do not have much space to get
     your message across in detail.

    People respond negatively to unwanted texts. Make sure you
     have their permission to send them texts and that you’re SMS
     marketing complies with privacy and data protection rules.

    People are wary of responding to SMS messages due to an
     increase in fraudulent messages.




Click Here for more details.            www.digitalmarketing.ac.in
 Mobile Advertising Mistakes:

Following are the few Mobile Marketing Mistakes that can
Screw your Business Campaign!

 Sending them the promotional contents that doesn’t matches to
  their requirement.

 Going against the Anti Spam Legislation Act.

 Inability to target audience during Mobile Advertisement campaign.
Mobile Marketing and Mobile Apps.

Mobile Marketing and Mobile Apps.

  • 1.
  • 2.
    Few Thoughts …  Assessment… what is it  Objective-Analysis  So-Lo-Mo  Mob-Video, Geo-Social, Apps  Social Commerce  TV v/s Mobile ?  Barriers…  Mobile-Analytics, Metrics, BI  Opportunities..  Vision….Foresight  Mobile Payment  Demand Drivers  Gap Analysis  Pros & Cons of Mobile Mktg www.digitalmarketing.ac.in
  • 3.
    Opportunities….. Unlocked !!! www.digitalmarketing.ac.in
  • 4.
    Mobile Marketing Boom Hypeor Reality ??? www.digitalmarketing.ac.in
  • 5.
    Mobile Platforms iPhone/iPad Windows Phone Android BlackBerry J2ME www.digitalmarketing.ac.in
  • 6.
    What is MobileApps ? A Mobile application is a software program that can run in a phone. Capable of performing numerous takes e.g. Entertainment, communication, providing useful information (e.g. weather, Stock Trends, sports), Its a powerful Tool for brand communication Why Mobile Marketing: fundamentally Mobile provides a much richer and more compelling Personal user experience than a WAP or mobile web site. the response time for an App is much quicker than the mobile web hence Experiencing Multifold increase in usage and development too. www.digitalmarketing.ac.in
  • 7.
     contd. Mobile Marketing? • Mobile marketing – – is personal & Unique marketing. – is an new Innovative form of marketing. – is suitable and cost effective way for the promotion. – quick and traceable marketing efforts can be achieved. – Precise…Accurately Targeted over smart phone. – fits across many marketing disciplines including sales promotion, CRM, direct marketing, loyalty schemes, etc. www.digitalmarketing.ac.in
  • 8.
    The objective ……..consistently raise the bar www.digitalmarketing.ac.in
  • 9.
    Young India…. MysticalIndia … www.digitalmarketing.ac.in
  • 10.
    (SoLoMo: Social LocalMobile) trends will interact to reshape our lives. Each facilitates the other. Soon we’ll be using Mobiles as • identification • license, • passport, • office pass • as keys to unlock our car & apartment, • as boarding passes and • subway tickets mobile, by nature, allows brands to talk to the right people at the right times in the right places, www.digitalmarketing.ac.in
  • 11.
    Location of the phone. www.digitalmarketing.ac.in
  • 12.
    Location of thephone. Location of the screen. www.digitalmarketing.ac.in
  • 13.
    Location of thephone. Location of the screen. Location of home. Location of nearest store. Location of alternative stores. Location of product. Location of competitor’s products. Location of friends. Location of consumption. www.digitalmarketing.ac.in
  • 14.
    Video on Mobile ……………….convergence of efficient hardware & affordable broadband Mobile Hardware Infrastructure was not Designed to have Onlive Live streaming of Videos and TV channels. Slingbox, Roku, Boxee, Apple TV & Google TV are striving hard to bridge the capabilities Challenge: No-one giving…..a truly dynamic & immersive multimedia experience www.digitalmarketing.ac.in
  • 15.
    Launch of 4G in India Bringing New Realities , Opportunities for us www.digitalmarketing.ac.in
  • 16.
    Mobile has reachedbottom of Pyramid e.g. Apple has succeeded in changing consumer behavior Anyone who has the vision, consumer insight, resources, and reputation can… ……..push IT into YOUR living room content agreements(for Mobile), distribution channels, and strategic partnerships are being formed to supply the Latest Mobile hardware and software www.digitalmarketing.ac.in
  • 17.
    Geo-Social Apps…..Metros toVillages We will see increased SoLoMo marketing prevail in existing Marketplace like Foursquare, Shopkick and Yelp Retailers will experiment more with geo-fenced mobile marketing with companies like Placecast. Social buying companies like Groupon and Living Social will become more app-focused and provide push content and alerts on real-time local deals www.digitalmarketing.ac.in
  • 18.
    Tsunami of Mobile Apps Brands will create more of their own apps to Grab the Opportunity of geo-location services and social networking. Brands will use location targeting and embed social content and shareability in SMS/MMS/MIM enhancing Relevancy of Ads www.digitalmarketing.ac.in
  • 19.
    first-time smart phone users Ever Increasing demand from first-time smart phone users exploring their new device and Apps to pop-up/Exhibit their Social IQ mobile, online and TV and Merging and Integrating rapidly HTML5 cross platform development as well as allowing apps to be downloaded directly from publishers, freeing them from the restriction of Monopoly. www.digitalmarketing.ac.in
  • 20.
    Universal apps Design & Development….Co-Creation Creating apps that will function and communicate with Ease across all devices; mobiles, tablets , desktops and TV www.digitalmarketing.ac.in
  • 21.
     “Virtual –Oneness” TV and Social Media causing explosion in •tools, •technologies & •platforms for www.digitalmarketing.ac.in
  • 22.
    Social -commerce: BalancingCustomer engagement & mktg What is Your focus on?? selling a Product/Service or delivering an experience Social media is used to kick start conversations, build awareness & trial. sampling and couponing are popular within fan pages. while sneak previews/special offers can augment sales of new products online before they even reach traditional shelves. www.digitalmarketing.ac.in
  • 23.
    The challenge ofmobile for brands Mobile Ecosystem www.digitalmarketing.ac.in
  • 24.
    What are brandstrying to achieve?  Interact and engage an audience  Tap into user-generated content  Excite and delight their audiences  Drive permission-based relationships  Acquire key data including demographics, interests and location-based data  Drive to web for online engagement  Drive to store for coupons and offers  Drive to experience at a location www.digitalmarketing.ac.in
  • 25.
    Conversion at theright location and time www.digitalmarketing.ac.in
  • 26.
    Barriers: lower consumerdemand, technology compatibilities and licensing/content agreements www.digitalmarketing.ac.in
  • 27.
  • 28.
    Real-time interaction everywhere www.digitalmarketing.ac.in
  • 29.
    Opportunities for developers •New platforms for one-to-one interactions -html5 for mobile and digital screen / tv Making sense of location data from multiple sources for multiple purposes • Privacy controls -Consumer & advertiser managed solutions www.digitalmarketing.ac.in
  • 30.
    The Social Graph……Analytics& BI Web Metrics through Web Analytics Mining those platforms for explicit, implicit, and analytic consumer data will become a core measurement approach for brands Social media will function as a more accurate barometer of consumer opinion www.digitalmarketing.ac.in
  • 31.
    Marketing Strategy in the Digital Age New continuously Evolving Model for creating value and having Customers for Life The Smart-Mobile has Transformed consumers’ ideas of •convenience, •speed, •price, •product information, and •service. Challenge of retaining old skills, practices yet add new competencies. www.digitalmarketing.ac.in
  • 32.
    So Now What??....GoMobile Understand the economic conditions in a slowing economy Understand the customer mindset Understand the new marketing mix Action plan to find, attract and retain the customer www.digitalmarketing.ac.in
  • 33.
    Lastly….Two big opportunities www.digitalmarketing.ac.in
  • 34.
    R U ….Prepared !!! www.digitalmarketing.ac.in
  • 35.
  • 36.
    We NEED.......... ............FORESIGHT, NOT Insight(s) or HINDSIGHT(s)” ! Either U take Hold of the FUTURE….. or the future will take hold of us. www.digitalmarketing.ac.in
  • 37.
    Mobile Payment Technology.....“thehub and center” Near Field Communication (NFC)enables the transfer of data between 2 devices in close proximity. ....pull out your phone, tap it on to the payment reader and you’re ready to go www.digitalmarketing.ac.in
  • 38.
    Demand Drivers •Emerging mobile services •Limitations of current technology •Developing mobile apps www.digitalmarketing.ac.in
  • 39.
    Mobiles are farmore Effective than TV in reaching its target audience. Mobile Marketing is effective as we all know that the penetration of handsets and the passion, Possession an Individual has for his own mobile. Ease, frequency of viewing it, its connection, it makes it powerful and more important than TV www.digitalmarketing.ac.in
  • 40.
    Gap Analysis Review observationsof the gap analysis. Identify the performance gaps and develop an action plan to close the gaps. Also highlight and quantify the consequences of not closing the gap. www.digitalmarketing.ac.in
  • 41.
    The difference between ordinaryand extraordinary is the little ‘EXTRA’
  • 42.
  • 43.
    Creativity and Innovation A business enterprise has two - and only two basic functions: Marketing & innovation. Marketing and innovation produce results , all the rest are costs Peter Drucker Mobile Apps = Innovation + Marketing………….. www.digitalmarketing.ac.in
  • 44.
     Five C’sof Mobile = Connectedness We are now living in a new digital age where the network effect is dominant. With online social networking, web 2.0 approaches to internet and other businesses and the easy availability and access to information, it really is a connected world. 1. Communication. 2. Consuming. 3. Communing. 4. Convenience. 5. Control. Click Here for more details. www.digitalmarketing.ac.in
  • 45.
     Advantages ofMobile Marketing: • Advantages of Mobile Marketing:  The personal nature of mobile phones makes SMS marketing a very powerful tool.  Most people take their mobile phones everywhere - meaning they can be effective for time sensitive messages.  People tend to read virtually every text they get - unlike junk mail, spam or adverts which can be ignored. Click Here for more details. www.digitalmarketing.ac.in
  • 46.
     Potential Disadvantagesof Mobile Marketing: • Potential Disadvantages of Mobile Marketing:  Your message has to be short - you do not have much space to get your message across in detail.  People respond negatively to unwanted texts. Make sure you have their permission to send them texts and that you’re SMS marketing complies with privacy and data protection rules.  People are wary of responding to SMS messages due to an increase in fraudulent messages. Click Here for more details. www.digitalmarketing.ac.in
  • 47.
     Mobile AdvertisingMistakes: Following are the few Mobile Marketing Mistakes that can Screw your Business Campaign!  Sending them the promotional contents that doesn’t matches to their requirement.  Going against the Anti Spam Legislation Act.  Inability to target audience during Mobile Advertisement campaign.