The document discusses the transition of VDAB, the public employment service of Flanders, to a mobile-first website. It outlines how VDAB began by developing a responsive version of their "find a job" section on a beta website. They then expanded responsiveness to other parts of the site and migrated the full site to be fully responsive. The document provides tips for other organizations to initiate change and get mobile ready, such as starting small and scaling fast, involving stakeholders, and initiating change without breaking the existing site.