Mobile Advertising and Marketing 2011

    MORE MOBILE RELATIONS
    www.moremobilerelations.com
Agenda
• More Mobile Relations


• Mobile Advertising & Marketing


• Cases


• 2010 and beyond


• Summary
• Mobile concept development


• Oslo, Stockholm, Copenhagen and Helsinki


• 40 employees


• Telenor is major shareholder


• A team with 10 years experience in each market
The mobile value chain
                  User experience
 Get                                             Reach
Keep                                            Richness
Grow                                           Applicability
 Use


                    Execution
                Analysis and reporting

           Marketing         Advertising

           Mobile Service Platform
           Logic, dialogues, operations, CRM

                Mobile Gateway

                Mobile operator
Agenda
• More Mobile Relations


• Mobile Advertising & Marketing


• Cases


• 2010 and beyond


• Summary
The Mobile Marketing Map
                                  Respons




        Production                                               Apps
        Execution                                              Location
Basic                                                                  Advanced

            2004
                                             MMS marketing



                                   Mobile                      • Concent
                                   Portals                    • Databases
         SMS Push                                        • Handset recognition
                                                         • Analysis & Feedback
                     Banner ads
Dialogue concepts
Volvo
The Volvo lifecycle

              Prospecting - Get

                                               Contract - Get


Re purchase




                Ownership services – Keep, Grow and Use
The Big Picture - Dialogue
                                                                        Tilbud
                                                       Vinter                          Invitasjon        Jule-
                                                                        vinter-
                                                       klar bil                        Hemsedal         hilsen
                                                                         dekk

Use                                                 Kampanje


                                         Oppsalg                     Nye
                                         sesong                   tjenester
           Invitasjon til                                                                     Produkt
Grow       arrangement
                            Innkalling                                        Ukens
                                                     Rabatt
                              service                                         tilbud
                                                     kupong




Keep                Velkommen
                    som kunde
                                          Oppsalg
                                                          Mobil Portal
                                                          kundeservice


                                          Dialog program


Get
       Rekruttering inn
        til CRM basen
       fra alle kanaler
How to “up sell” on mobile
Location based marketing



                 Me
                Here
                 Now
The success of specific mobile formats
is driven by three main factors:

• Applicability
  – How widely it can be used across the customer
    lifecycle
• Reach
  – How many people can be accessed at a cost that
    yields a return on investment
• Richness
  – How well the medium supports the conversation
    between consumer and marketer
Applicability


                             Apps/
                             Mobile sites
                             Mobile TV

                             Banner

                             SMS/MMS

                             Mobile search



Reach                   Richness
Agenda
• More Mobile Relations


• Mobile Advertising & Marketing


• Cases


• 2010 and beyond


• Summary
A real mobile world




•   5 billion mobile users in 2010

•   1,8 billion have access to Internet via PC

•   1,2 billion mobile phones sold in 2009

•   Mobile broadband speeds up with LTE

•   A market were global giants leave major footprints
The Clash Of Tech Titans
The Clash Of Tech Titans

                       Mobile Advertising Environment


Proprietary                                                              Open model
- Business model                                                         + Business model



      IT                                                                     Telecom
                     Mobile advertising depend on editorial content

                   The Clash creates new opportunities for advertisers

                                The basics will be there:


                      Applicability – Richness – Reach
Smartphone forecast


Scandinavian sales forecast (annual sales in ‘000)


11   000
                                                                                         Basic Phones
10   000
                                                                                         Enhanced Phones
 9   000
 8   000
 7   000
                                                                                         Smart Phones - Entry-Level
 6   000
 5   000
 4   000
 3   000
 2   000                                                                                 Smart Phones - Feature
 1   000
       0
        2003       2004   2005   2006   2007   2008   2009   2010   2011   2012   2013
 Source: Gartner
2010 and beyond


2010 (Q3)                                                   2014
                                                                        9%

                      4%                                                     Other
                       Other                                                                         30 %

     26 %
             Google                       37 %
             Android           Nokia                                                    Nokia
                               Symbian                                                  Symbian
                                                           30 %    Google
                                                                   Android
            Windows
     3%            Apple                                                                BlackBerry
                    iOS    Blackberry

            17 %                                                        WP      Apple
                                  15 %                                           iOS                 12 %

                                         Source: Gartner           4%
                                                                                 15 %
Agenda
• More Mobile Relations


• Mobile Advertising & Marketing


• Cases


• 2010 and beyond


• Summary
Summary
Short term
•   Mobile broadband
    • Social media
    • Power Brands
    • Mobile portals, Search, cupons



•   Location based services
    • Apps (android to be leader)
    • Sensorconomy (GPS, Gyro, Compas…)



And beyond …
•   Mobile Payment (NFC)
•   Physical Personal Device
    • Behavioral consumer adaptation of content
… and the winner is?




Consumers and Mobile Marketers
            MOCOM 2020
Thank you for your attention




         Steinar Brændeland
              90 57 98 15
          steinar@mmr.no

Mobile Marketing and Advertising

  • 1.
    Mobile Advertising andMarketing 2011 MORE MOBILE RELATIONS www.moremobilerelations.com
  • 2.
    Agenda • More MobileRelations • Mobile Advertising & Marketing • Cases • 2010 and beyond • Summary
  • 3.
    • Mobile conceptdevelopment • Oslo, Stockholm, Copenhagen and Helsinki • 40 employees • Telenor is major shareholder • A team with 10 years experience in each market
  • 4.
    The mobile valuechain User experience Get Reach Keep Richness Grow Applicability Use Execution Analysis and reporting Marketing Advertising Mobile Service Platform Logic, dialogues, operations, CRM Mobile Gateway Mobile operator
  • 5.
    Agenda • More MobileRelations • Mobile Advertising & Marketing • Cases • 2010 and beyond • Summary
  • 6.
    The Mobile MarketingMap Respons Production Apps Execution Location Basic Advanced 2004 MMS marketing Mobile • Concent Portals • Databases SMS Push • Handset recognition • Analysis & Feedback Banner ads
  • 7.
  • 8.
  • 9.
    The Volvo lifecycle Prospecting - Get Contract - Get Re purchase Ownership services – Keep, Grow and Use
  • 10.
    The Big Picture- Dialogue Tilbud Vinter Invitasjon Jule- vinter- klar bil Hemsedal hilsen dekk Use Kampanje Oppsalg Nye sesong tjenester Invitasjon til Produkt Grow arrangement Innkalling Ukens Rabatt service tilbud kupong Keep Velkommen som kunde Oppsalg Mobil Portal kundeservice Dialog program Get Rekruttering inn til CRM basen fra alle kanaler
  • 11.
    How to “upsell” on mobile
  • 12.
  • 13.
    The success ofspecific mobile formats is driven by three main factors: • Applicability – How widely it can be used across the customer lifecycle • Reach – How many people can be accessed at a cost that yields a return on investment • Richness – How well the medium supports the conversation between consumer and marketer
  • 14.
    Applicability Apps/ Mobile sites Mobile TV Banner SMS/MMS Mobile search Reach Richness
  • 15.
    Agenda • More MobileRelations • Mobile Advertising & Marketing • Cases • 2010 and beyond • Summary
  • 16.
    A real mobileworld • 5 billion mobile users in 2010 • 1,8 billion have access to Internet via PC • 1,2 billion mobile phones sold in 2009 • Mobile broadband speeds up with LTE • A market were global giants leave major footprints
  • 17.
    The Clash OfTech Titans
  • 18.
    The Clash OfTech Titans Mobile Advertising Environment Proprietary Open model - Business model + Business model IT Telecom Mobile advertising depend on editorial content The Clash creates new opportunities for advertisers The basics will be there: Applicability – Richness – Reach
  • 19.
    Smartphone forecast Scandinavian salesforecast (annual sales in ‘000) 11 000 Basic Phones 10 000 Enhanced Phones 9 000 8 000 7 000 Smart Phones - Entry-Level 6 000 5 000 4 000 3 000 2 000 Smart Phones - Feature 1 000 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source: Gartner
  • 20.
    2010 and beyond 2010(Q3) 2014 9% 4% Other Other 30 % 26 % Google 37 % Android Nokia Nokia Symbian Symbian 30 % Google Android Windows 3% Apple BlackBerry iOS Blackberry 17 % WP Apple 15 % iOS 12 % Source: Gartner 4% 15 %
  • 21.
    Agenda • More MobileRelations • Mobile Advertising & Marketing • Cases • 2010 and beyond • Summary
  • 22.
    Summary Short term • Mobile broadband • Social media • Power Brands • Mobile portals, Search, cupons • Location based services • Apps (android to be leader) • Sensorconomy (GPS, Gyro, Compas…) And beyond … • Mobile Payment (NFC) • Physical Personal Device • Behavioral consumer adaptation of content
  • 23.
    … and thewinner is? Consumers and Mobile Marketers MOCOM 2020
  • 24.
    Thank you foryour attention Steinar Brændeland 90 57 98 15 steinar@mmr.no