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Creating an Effective Web Strategy




          By: Ryan Tauer & Thomas Atkinson
                   August 6, 2012
Agenda


   Build a web strategy to prosper
   Online reputation management for
    referrals
   Search Engine Optimization/SEO
   Social media
   Play to compete and win
   Evaluate your website SEO
   Build your web strategy to achieve
    more and better cases
Speakers:

   Thomas Atkinson,
   Attorney at Law
   Education
   Hamline University School of Law, St. Paul,
   Minnesota
       JD - May, 1993
   Marquette University, Milwaukee,
   Wisconsin, USA                                - Nominated
       BA History - May, 1990                    to super
   Areas of Practice                             lawyers list
   Workers Compensation
   Social Security -- Disability                 - AV Rated
Speakers:

   Ryan Tauer, Internet
   Marketing Consultant
   Education
   St John’s University, Collegeville,
   Minnesota USA
        BA Sociology - May, 2002

   5 year tenure in lawyer internet marketing, advised
   100s of law firms in the US and UK. Dedicated to
   MN and WI law firms.
Your Feedback Please

Complete our survey card
for a chance to win a $100
American Express Gift Card
How many of you have a website?
Tom’s web strategy:
Online Reputation Management




Crazy clients anyone?
Oh, perception is reality!



Search engines - The new
public records database


Over a 1 billion searches per
day!
Understand what’s being said!




Do you look like this online?
google alerts – monitor your reputation




                           Tom Atkinson lawyer
Create Your Own Destiny

     Firm’s Web Site




     PDF – Article in
     Super Lawyers

     Expert Web site

     Expert Web site

         FindLaw
     directory listing

          Blog

       HG.org firm
         listing

          Video

          Video

     Local Business
        Listing
Defending your online reputation (if attacked)


 Recourse is limited

 Contact site owner, request removal
  or post follow up comments

 Reputation Defender – software for Online
  Reputation Management

 Sincerity – Transparency
  & Consistency
Online Marketing Strategy

 Do you have a web strategy
  that mirrors your business
  strategy?
How Consumers research legal problems

More people go to the Internet for solutions than any other source!




Source: Pew Internet & American Life Project, December 2007. Survey on how Americans address common problems that might
be linked to the government, including becoming involved in a legal matter.
The Legal Consumer Online

    95% of consumers research general
     information on their legal need
    Nearly 50% of consumers researching
     the Internet contacted an attorney
    56% contacted only one attorney
    70% of those who contacted an
     attorney decided to hire an attorney
    Others validated attorney referrals,
     or accessed multiple Web sites to
     get more information about
     various attorneys and law firms

Source: FindLaw, How U.S. Consumers Meet Their Legal Needs Online, August 2006.
Branding Your Law Firm – homepage key
Components of a Business Brand

    Competencies: Your specialty and
     the foundation of your brand
    Standards: How your practice is
     positioned and how you present your
     services to clients
    Style: The personality of your brand,
     designed to evoke an emotional
     message that resonates with your
     target customer




Source: Brand Tool Box® Business Brand Model, © 1995-2008 Brand Tool Box, Ltd.
Deploying a Brand – Family values
Three Keys to Online Success
Play to rank and win – top 10 ranking
FACT: 24,000 attorneys in MN
Competitive analysis – 1st page ranking
Search Phrase Categories

Search phrases (the words that a client types into Google) include:

   Vanity search phrase
   Branded search phrase
   Non-Vanity search phrase
Branded Search Phrase

How a referral will typically search for your practice
Vanity Search Phrase
Non-Vanity Search Phrase – Certified Specialist

How a client will search for help with a specific legal need
(they do not use the same legal terms as lawyers)
How Google Ranks – What matters the most?


                           On-page SEO


                           Off-page SEO
Online Legal Directories: Why They Matter

Online directories help consumers research their legal issue and
search for lawyers in a specific area of practice and region
   A Starting Point for Clients:
    Directories are a commonly used
    starting point for many people
    researching their legal issue
   Powerful Search Tools: Clients use
    directories to search for lawyers in a
    specific specialty and geographic region
   Highly Visited and Fast Growing
    Portals: Directories receive millions of
    visitors every year, and their use
    continues to grow
10 Online Legal Directories

 Findlaw.com
 Avvo.com
 Lawyers.com
 Rocketlawyer.com
 Justia.com
 Legalzoom.com
 Nolo.com
 Suplerlawyers.com
 Lawinfo.com
 Law.com
Design: art and science

   Clarity, not complexity
     – User-friendly sites welcome visitors
       with a clear and intuitive layout

   Easy-to-follow content
     – Include practice areas, attorney
       profiles, and information about
       a variety of legal issues

   Contact information
     – Make it easy to contact your firm!
Content Is King

   Content should achieve three basic functions.

     •   Position your firm and represent the quality of your work.
     •   Strengthen the Web sites visibility on the Search Engines.
     •   Position yourself as an expert at solving — and preventing — problems.
Social Media

   More than 700,000 local businesses
    have active Pages on Facebook.
   Purpose-built Facebook pages have
    created more than 5.3bn fans.
   It is a means to make connections with
    people who want to hear from you
   Time intensive form of marketing




Source: http://econsultancy.com/blog/5324-20+-mind-blowing-social-media-statistics-revisited
Importance of Blogs

              Capitalize on the importance search engines place on
                    fresh, relevant content through blogging!


       • 77% of Internet users read blogs
       • 71% of bloggers increased the visibility of their business
       • 58% of bloggers became better known in the industry
       • 56% of bloggers established their company as a thought
         leader

Source: Technorati Authority, 2009
BLOG TIPS                                 YOUR


    Don’t just blow your horn all day
    Listen to what’s out there
    Add insight and commentary
    Understand who your audience is
    Focus on the concerns and challenges they face




Source: HubSpot
Get Started
                                                   Your
Create & Publish Content

Starting an active content strategy                       Auto
                                                          Published
 Create & optimize your blog
 Create Facebook, Twitter and LinkedIn business          Auto
    page/s                                                Published

 Connect your blog/s to your social media
 Promote your social media
                                                          Auto
                                                          Published
$100 AMEX Card drawing
Sign up a free web audit @ FindLaw booth




                   THANK YOU!!
Questions

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MN CLE internet marketing/web marketing/SEO strategy

  • 1. Creating an Effective Web Strategy By: Ryan Tauer & Thomas Atkinson August 6, 2012
  • 2. Agenda  Build a web strategy to prosper  Online reputation management for referrals  Search Engine Optimization/SEO  Social media  Play to compete and win  Evaluate your website SEO  Build your web strategy to achieve more and better cases
  • 3. Speakers: Thomas Atkinson, Attorney at Law Education Hamline University School of Law, St. Paul, Minnesota JD - May, 1993 Marquette University, Milwaukee, Wisconsin, USA - Nominated BA History - May, 1990 to super Areas of Practice lawyers list Workers Compensation Social Security -- Disability - AV Rated
  • 4. Speakers: Ryan Tauer, Internet Marketing Consultant Education St John’s University, Collegeville, Minnesota USA BA Sociology - May, 2002 5 year tenure in lawyer internet marketing, advised 100s of law firms in the US and UK. Dedicated to MN and WI law firms.
  • 5. Your Feedback Please Complete our survey card for a chance to win a $100 American Express Gift Card
  • 6. How many of you have a website?
  • 9. Oh, perception is reality! Search engines - The new public records database Over a 1 billion searches per day!
  • 10. Understand what’s being said! Do you look like this online?
  • 11. google alerts – monitor your reputation Tom Atkinson lawyer
  • 12. Create Your Own Destiny Firm’s Web Site PDF – Article in Super Lawyers Expert Web site Expert Web site FindLaw directory listing Blog HG.org firm listing Video Video Local Business Listing
  • 13. Defending your online reputation (if attacked)  Recourse is limited  Contact site owner, request removal or post follow up comments  Reputation Defender – software for Online Reputation Management  Sincerity – Transparency & Consistency
  • 14. Online Marketing Strategy  Do you have a web strategy that mirrors your business strategy?
  • 15. How Consumers research legal problems More people go to the Internet for solutions than any other source! Source: Pew Internet & American Life Project, December 2007. Survey on how Americans address common problems that might be linked to the government, including becoming involved in a legal matter.
  • 16. The Legal Consumer Online  95% of consumers research general information on their legal need  Nearly 50% of consumers researching the Internet contacted an attorney  56% contacted only one attorney  70% of those who contacted an attorney decided to hire an attorney  Others validated attorney referrals, or accessed multiple Web sites to get more information about various attorneys and law firms Source: FindLaw, How U.S. Consumers Meet Their Legal Needs Online, August 2006.
  • 17. Branding Your Law Firm – homepage key
  • 18. Components of a Business Brand  Competencies: Your specialty and the foundation of your brand  Standards: How your practice is positioned and how you present your services to clients  Style: The personality of your brand, designed to evoke an emotional message that resonates with your target customer Source: Brand Tool Box® Business Brand Model, © 1995-2008 Brand Tool Box, Ltd.
  • 19. Deploying a Brand – Family values
  • 20. Three Keys to Online Success
  • 21. Play to rank and win – top 10 ranking
  • 23. Competitive analysis – 1st page ranking
  • 24. Search Phrase Categories Search phrases (the words that a client types into Google) include:  Vanity search phrase  Branded search phrase  Non-Vanity search phrase
  • 25. Branded Search Phrase How a referral will typically search for your practice
  • 27. Non-Vanity Search Phrase – Certified Specialist How a client will search for help with a specific legal need (they do not use the same legal terms as lawyers)
  • 28. How Google Ranks – What matters the most? On-page SEO Off-page SEO
  • 29. Online Legal Directories: Why They Matter Online directories help consumers research their legal issue and search for lawyers in a specific area of practice and region  A Starting Point for Clients: Directories are a commonly used starting point for many people researching their legal issue  Powerful Search Tools: Clients use directories to search for lawyers in a specific specialty and geographic region  Highly Visited and Fast Growing Portals: Directories receive millions of visitors every year, and their use continues to grow
  • 30. 10 Online Legal Directories Findlaw.com Avvo.com Lawyers.com Rocketlawyer.com Justia.com Legalzoom.com Nolo.com Suplerlawyers.com Lawinfo.com Law.com
  • 31. Design: art and science  Clarity, not complexity – User-friendly sites welcome visitors with a clear and intuitive layout  Easy-to-follow content – Include practice areas, attorney profiles, and information about a variety of legal issues  Contact information – Make it easy to contact your firm!
  • 32.
  • 33. Content Is King  Content should achieve three basic functions. • Position your firm and represent the quality of your work. • Strengthen the Web sites visibility on the Search Engines. • Position yourself as an expert at solving — and preventing — problems.
  • 34. Social Media  More than 700,000 local businesses have active Pages on Facebook.  Purpose-built Facebook pages have created more than 5.3bn fans.  It is a means to make connections with people who want to hear from you  Time intensive form of marketing Source: http://econsultancy.com/blog/5324-20+-mind-blowing-social-media-statistics-revisited
  • 35. Importance of Blogs Capitalize on the importance search engines place on fresh, relevant content through blogging! • 77% of Internet users read blogs • 71% of bloggers increased the visibility of their business • 58% of bloggers became better known in the industry • 56% of bloggers established their company as a thought leader Source: Technorati Authority, 2009
  • 36. BLOG TIPS YOUR  Don’t just blow your horn all day  Listen to what’s out there  Add insight and commentary  Understand who your audience is  Focus on the concerns and challenges they face Source: HubSpot
  • 37. Get Started Your Create & Publish Content Starting an active content strategy Auto Published  Create & optimize your blog  Create Facebook, Twitter and LinkedIn business Auto page/s Published  Connect your blog/s to your social media  Promote your social media Auto Published
  • 38. $100 AMEX Card drawing
  • 39. Sign up a free web audit @ FindLaw booth THANK YOU!!

Editor's Notes

  1. [TBD]Explain branded search
  2. [TBD]Explain non-vanity or long tail search
  3. [TBD]Explain non-vanity or long tail search
  4. [TBD]
  5. Online directories play and increasingly important role in how consumers find legal information and representation. Often they are a starting point for people wanting more information about their legal needs. They are an easy way for consumers to find local attorneys that can assist with their specific need.
  6. Go to insight, review referring domains
  7. [TBD]Overview of social media an why they should care.
  8. Ask Tom about his two blogs and how it contributes to his traffic, see insight reports.
  9. [Amy]
  10. [Amy – recap how to get started focusing on the positives of social media]