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“You have done a tremendous job at rebuilding everything
                  related to IT. It was a pleasure to bring you back and watch
                  your progress as you were ‘unleashed’ on an IT situation that
                  was nothing short of abysmal. The decision to hire you
                  makes me look like a genius. Your energy, passion, and
                  managerial courage serve you and the company very well
                  indeed.”
                  Hans Thunem, CEO LifeLabs




                  DEMAND BETTER PERFORMANCE FOR YOUR I.T. DOLLAR




                                MAURIZIO L. LAUDISA
                                                            EXECUTIVE PROFILE




504-1801 BAYVIEW AVENUE | TORONTO | ONTARIO | M4G 4K2 | 416.371.1849 | MLAUDISA@ROGERS.COM
-2-




CIO, LIFELABS (MDS)                                                             2006 – PRESENT
  Rebuilt a national $14 million, 60 staff IT department in 6 months after sale of MDS Diagnostic to
  OMERS/Borealis, and exited from an IBM outsourcing agreement
  Delivered 37 transition projects within a six month window and below budget; Introduced a new “scheduled
  release” approach to managing 600+ business requests for software changes
  Developed and led the IT transformation plan which has led to a 42% decrease in annual operating costs
  between 2006 and 2009 ($4 million). Increased system uptime by 3.5 days per year. Delivered operating
  costs that are 36% lower than “best in class” according to a 2008 Hackett Group benchmark study
  Developed and deployed in 9 months a new user-friendly patient encounter management systems in 120
  locations and 8 labs across Ontario
  Led or participated in eHealth programs such as the Ontario Lab Information System (OLIS), Colon Cancer
  Check, integration to physicians’ CMS and EMR, integration with community hospitals, and design of a
  Diabetes chronic disease management proposal in BC and Ontario
  IT-enabled leading-edge testing platforms, such as Siemens and Cellavision, piloted RFID specimen
  tracking
  Implemented high availability Oracle ERP across Canada, including infrastructure, supply chain, financials,
  and HR. Negotiated and executed an on-shore / off-shore support model with IBM
  Worked closely with CEO and Senior Management Team on re-branding, long-range strategy, business
  plans and controls, budgeting and forecasting

VICE PRESIDENT IT, VINCOR INTERNATIONAL                                         2005 – 2006
  Headed IT strategy and operations in Canada, US, Australia, New Zealand, and the UK, with operating
  budget of $6 million and a capital budget of $5 million
  Led ERP implementation in the UK and New Zealand, and completed the deployment of a single Canada-
  hosted ERP system worldwide
  Led redesign of global financial reporting using Cognos Business Intelligence (BI)
  Deployed mobile sales force automation using Cognos BI and Tablets
  Delivered $1.5 million in IT savings
  Implemented global project prioritization and governance, workflow automation, formalized project
  management, and IT service level objectives




                                   Senior IT Executive and Chief Information Officer that drives
                                   business improvements and results. Track record of tackling
                                   challenging situations in a variety of industries and delivering
                                   outstanding results.
                                   Strategic yet action oriented, is insightful in identifying the key
                                   elements that will provide the greatest improvements in performance
                                   and then developing and leading execution of the plan.
                                   Comfortable dealing with CEO’s, senior executives, and boards, has
                                   hands-on experience in turning around weak performance and poor
                                   customer satisfaction. Recognized for clarity of objectives,
                                   leadership, and for developing strong teams that deliver against
                                   objectives.
-3-




DIRECTOR PMO, MDS                                                               2003 – 2005
 Established a Project Management Office (PMO) and implemented project management methodology in
 four months
 Led PMO and managed $10 million portfolio of 150 projects in Canada and the US
 Led development of a “Patient Results Online” project with University Health Network, which was selected
 for a Canadian Information Productivity Award in 2004
 In October 2003, was appointed Director, Global Project Management Office, reporting to the CIO.
 Implemented global processes for project prioritization, funding, and delivery, as well as managing a staff of
 fifteen professional project managers


PRINCIPAL AND PROJECT MANAGER, IBM                                              1996 – 2003
 Led SAP, J.D. Edwards, and i2 consulting practices at IBM Canada
 Managed a staff of 30 consultants and $15 million of projects
 Achieved a year-over-year revenue growth of 37% in a flat ERP market
 Developed strategic partnerships with SAP, J.D. Edwards, and i2 at the executive and field sales level,
 leading to IBM being selected as J.D. Edwards’ quot;Partner of the Yearquot; in 2000


MANAGER IT, FERRERO AND POLYTAINERS                                             1991 – 1996
 Headed Information Technology for these businesses
 Led a North American senior executive team in a 6-month evaluation and selection process for an
 integrated ERP solution to support the USA, Canada, and Mexico
 Project Director for a one year, company-wide ERP implementation
 Converted half of Ferrero’s sales volume being transacted electronically via EDI
 Member of the Ferrero Executive Management Team (Ferrero Leadership Team)
 Managed all Information Services for Polytainers, a leading manufacturer of injection-molded plastic
 packaging with operations in Canada and the US and annual sales of $120 Million




        EDUCATION
            University of Toronto, Bachelor of Arts, 1986
            Lester B. Pearson College, United World Colleges Scholarship, 1981


        AWARDS
            Canadian Information Productivity Award (CIPA) UHN and MDS PRO Project , 2004
            IBM J.D. Edwards Canada Partner Of The Year Award , 2000
            IBM Special Achievement Awards, 1997, 1998
            IBM Employee Retention Award , 1998
-4-
IN 2008 HACKETT GROUP BENCHMARKED I.T.

0                                                                                                 KEY FINDINGS
                 $1.46
                 $13,231
0                                                                                                 Doing a very good job of managing
                                                                                                  IT Cost – 36% lower than World-
0                                                                                                 class

0                                                                                                 Total IT benchmarked cost per end
                                        $10,445
                                                           $10,202                                user is $5,579, lowest amongst its
                                                                                 10,228
0                                                                                                 peer group on a pure cost basis
                                        $1.10                                    $9,289
0        9,049                                                                                    Lower process costs and FTE’s per
                                                           $1.03
                                                                             99.98%               1000 end users than peer and World-
0                                                    99.95%                                       Class, across all four process groups
                                    99.89%
                                                                                 $0.91
0      3 1/2 days less downtime a                                                                 High adherence to standards and a
         year from 2007 to 2009                                                                   high percentage of Service Level
0                                                                                                 Agreements are being met
            2006                    2007               2008                  2009*

        No. Patients (x000)     IT Opex ($x000)   IT Cost Per Patient     System Uptime %
                                                                                                  The Hackett Group World Class Progress
                                                                                                  Report, Technology Results, May 30, 2008
    I.T. performance at LifeLabs significantly improved since 2006, when CIO
    joined. Annual operating costs have decreased 42%, or $4 million, between
    2006 and 2009, while system uptime has increased by 3.5 days per year.




                                                                          VOICE OF THE CUSTOMER
          “I spent about 30 minutes today with the Director of Pre-               “[You have done] exceptional work in bringing rigor back to
          Analytical Services and all of her direct reports (one of her           IT … we had a mess on our hands, and the repatriation of
          regular meetings). They are delighted with the service they             the work was pretty seamless… [You] have changed the
          are getting from IT since we reconfigured for LifeLabs. Let’s           profile and perception of IT to the company while doing that.”
          maintain and enhance the already high standard you guys
          are setting!!”                                                          Nigel Terrett, GM LifeLabs BC, June ‘08

          Hans Thunem, CEO LifeLabs, May ‘07

          “I am sure you would hear from disgruntled customers on                 “As a Principal in our ERP practice, Maurizio delivered
          occasion, but I wanted you to know about the great service              strong business results and demonstrated consistent
          your staff is offering on a regular basis. It is a pleasure             leadership in working with his clients, colleagues and team.
          working with such knowledgeable and helpful people and I                Maurizio's expertise in delivery helped him to quickly
          wanted you to be aware of their expertise.”                             establish credibility, and to ensure that our solutions
                                                                                  delivered true business value.”
          Shelley Fryer-Browne, Health and Wellness Center,
          University of Toronto, March ‘07                                        Randy Busbridge, Director Delivery Excellence
                                                                                  IBM Canada, October ‘05


           “Maurizio took our team to a new level of expertise during his         “Maurizio added strong leadership and vitality to the project
           tenure. His enthusiasm, dedication and people skills enticed           management group at MDS. In a short period of time, he
           the team to perform beyond expectations. He is truly a team            was able to transform an immature project management
           player and role model. He would be a valued addition to any            office into an efficient well respected organization that
           organization.”                                                         provided material business value.”
           Linda Schwartz, RFID Consultant, IBM Canada, October ‘05               Ash Rajendra, Vice President MDS Inc., November ‘05




    504-1801 BAYVIEW AVENUE | TORONTO | ONTARIO | M4G 4K2 | 416.371.1849 | MLAUDISA@ROGERS.COM

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M. Laudisa Executive Profile (www.exec-profiles.com)

  • 1. “You have done a tremendous job at rebuilding everything related to IT. It was a pleasure to bring you back and watch your progress as you were ‘unleashed’ on an IT situation that was nothing short of abysmal. The decision to hire you makes me look like a genius. Your energy, passion, and managerial courage serve you and the company very well indeed.” Hans Thunem, CEO LifeLabs DEMAND BETTER PERFORMANCE FOR YOUR I.T. DOLLAR MAURIZIO L. LAUDISA EXECUTIVE PROFILE 504-1801 BAYVIEW AVENUE | TORONTO | ONTARIO | M4G 4K2 | 416.371.1849 | MLAUDISA@ROGERS.COM
  • 2. -2- CIO, LIFELABS (MDS) 2006 – PRESENT Rebuilt a national $14 million, 60 staff IT department in 6 months after sale of MDS Diagnostic to OMERS/Borealis, and exited from an IBM outsourcing agreement Delivered 37 transition projects within a six month window and below budget; Introduced a new “scheduled release” approach to managing 600+ business requests for software changes Developed and led the IT transformation plan which has led to a 42% decrease in annual operating costs between 2006 and 2009 ($4 million). Increased system uptime by 3.5 days per year. Delivered operating costs that are 36% lower than “best in class” according to a 2008 Hackett Group benchmark study Developed and deployed in 9 months a new user-friendly patient encounter management systems in 120 locations and 8 labs across Ontario Led or participated in eHealth programs such as the Ontario Lab Information System (OLIS), Colon Cancer Check, integration to physicians’ CMS and EMR, integration with community hospitals, and design of a Diabetes chronic disease management proposal in BC and Ontario IT-enabled leading-edge testing platforms, such as Siemens and Cellavision, piloted RFID specimen tracking Implemented high availability Oracle ERP across Canada, including infrastructure, supply chain, financials, and HR. Negotiated and executed an on-shore / off-shore support model with IBM Worked closely with CEO and Senior Management Team on re-branding, long-range strategy, business plans and controls, budgeting and forecasting VICE PRESIDENT IT, VINCOR INTERNATIONAL 2005 – 2006 Headed IT strategy and operations in Canada, US, Australia, New Zealand, and the UK, with operating budget of $6 million and a capital budget of $5 million Led ERP implementation in the UK and New Zealand, and completed the deployment of a single Canada- hosted ERP system worldwide Led redesign of global financial reporting using Cognos Business Intelligence (BI) Deployed mobile sales force automation using Cognos BI and Tablets Delivered $1.5 million in IT savings Implemented global project prioritization and governance, workflow automation, formalized project management, and IT service level objectives Senior IT Executive and Chief Information Officer that drives business improvements and results. Track record of tackling challenging situations in a variety of industries and delivering outstanding results. Strategic yet action oriented, is insightful in identifying the key elements that will provide the greatest improvements in performance and then developing and leading execution of the plan. Comfortable dealing with CEO’s, senior executives, and boards, has hands-on experience in turning around weak performance and poor customer satisfaction. Recognized for clarity of objectives, leadership, and for developing strong teams that deliver against objectives.
  • 3. -3- DIRECTOR PMO, MDS 2003 – 2005 Established a Project Management Office (PMO) and implemented project management methodology in four months Led PMO and managed $10 million portfolio of 150 projects in Canada and the US Led development of a “Patient Results Online” project with University Health Network, which was selected for a Canadian Information Productivity Award in 2004 In October 2003, was appointed Director, Global Project Management Office, reporting to the CIO. Implemented global processes for project prioritization, funding, and delivery, as well as managing a staff of fifteen professional project managers PRINCIPAL AND PROJECT MANAGER, IBM 1996 – 2003 Led SAP, J.D. Edwards, and i2 consulting practices at IBM Canada Managed a staff of 30 consultants and $15 million of projects Achieved a year-over-year revenue growth of 37% in a flat ERP market Developed strategic partnerships with SAP, J.D. Edwards, and i2 at the executive and field sales level, leading to IBM being selected as J.D. Edwards’ quot;Partner of the Yearquot; in 2000 MANAGER IT, FERRERO AND POLYTAINERS 1991 – 1996 Headed Information Technology for these businesses Led a North American senior executive team in a 6-month evaluation and selection process for an integrated ERP solution to support the USA, Canada, and Mexico Project Director for a one year, company-wide ERP implementation Converted half of Ferrero’s sales volume being transacted electronically via EDI Member of the Ferrero Executive Management Team (Ferrero Leadership Team) Managed all Information Services for Polytainers, a leading manufacturer of injection-molded plastic packaging with operations in Canada and the US and annual sales of $120 Million EDUCATION University of Toronto, Bachelor of Arts, 1986 Lester B. Pearson College, United World Colleges Scholarship, 1981 AWARDS Canadian Information Productivity Award (CIPA) UHN and MDS PRO Project , 2004 IBM J.D. Edwards Canada Partner Of The Year Award , 2000 IBM Special Achievement Awards, 1997, 1998 IBM Employee Retention Award , 1998
  • 4. -4- IN 2008 HACKETT GROUP BENCHMARKED I.T. 0 KEY FINDINGS $1.46 $13,231 0 Doing a very good job of managing IT Cost – 36% lower than World- 0 class 0 Total IT benchmarked cost per end $10,445 $10,202 user is $5,579, lowest amongst its 10,228 0 peer group on a pure cost basis $1.10 $9,289 0 9,049 Lower process costs and FTE’s per $1.03 99.98% 1000 end users than peer and World- 0 99.95% Class, across all four process groups 99.89% $0.91 0 3 1/2 days less downtime a High adherence to standards and a year from 2007 to 2009 high percentage of Service Level 0 Agreements are being met 2006 2007 2008 2009* No. Patients (x000) IT Opex ($x000) IT Cost Per Patient System Uptime % The Hackett Group World Class Progress Report, Technology Results, May 30, 2008 I.T. performance at LifeLabs significantly improved since 2006, when CIO joined. Annual operating costs have decreased 42%, or $4 million, between 2006 and 2009, while system uptime has increased by 3.5 days per year. VOICE OF THE CUSTOMER “I spent about 30 minutes today with the Director of Pre- “[You have done] exceptional work in bringing rigor back to Analytical Services and all of her direct reports (one of her IT … we had a mess on our hands, and the repatriation of regular meetings). They are delighted with the service they the work was pretty seamless… [You] have changed the are getting from IT since we reconfigured for LifeLabs. Let’s profile and perception of IT to the company while doing that.” maintain and enhance the already high standard you guys are setting!!” Nigel Terrett, GM LifeLabs BC, June ‘08 Hans Thunem, CEO LifeLabs, May ‘07 “I am sure you would hear from disgruntled customers on “As a Principal in our ERP practice, Maurizio delivered occasion, but I wanted you to know about the great service strong business results and demonstrated consistent your staff is offering on a regular basis. It is a pleasure leadership in working with his clients, colleagues and team. working with such knowledgeable and helpful people and I Maurizio's expertise in delivery helped him to quickly wanted you to be aware of their expertise.” establish credibility, and to ensure that our solutions delivered true business value.” Shelley Fryer-Browne, Health and Wellness Center, University of Toronto, March ‘07 Randy Busbridge, Director Delivery Excellence IBM Canada, October ‘05 “Maurizio took our team to a new level of expertise during his “Maurizio added strong leadership and vitality to the project tenure. His enthusiasm, dedication and people skills enticed management group at MDS. In a short period of time, he the team to perform beyond expectations. He is truly a team was able to transform an immature project management player and role model. He would be a valued addition to any office into an efficient well respected organization that organization.” provided material business value.” Linda Schwartz, RFID Consultant, IBM Canada, October ‘05 Ash Rajendra, Vice President MDS Inc., November ‘05 504-1801 BAYVIEW AVENUE | TORONTO | ONTARIO | M4G 4K2 | 416.371.1849 | MLAUDISA@ROGERS.COM