Dennis Maister is the Director of Operations and Facilities with over a decade of experience streamlining processes, reducing costs, and optimizing resources. He holds a Bachelor of Commerce degree from the University of Witwatersrand in Johannesburg, South Africa and a Diploma in Business Management from Damelin School of Management. Testimonials highlight his ability to make good decisions under pressure, generate innovative solutions to problems, and find new ways to accomplish goals and overcome obstacles.

1. Dennis Maister, B.Comm
DIRECTOR OF OPERATIONS & FACILITIES
VISION & LEADERSHIP FOR OPERATIONAL EXCELLENCE

2. Value Proposition
 streamlines process and procedures  delivers operational excellence
 reduces costs  saves time and money
 optimizes resources  simplifies functions
 identifies strategies  manages projects
 improves business  initiates best practices
Improves competitiveness of organizations

3. Core Competencies
 Client Relations  Performance Management
 Team Building  Best Practices
 Project Management  Strategic Negotiations
 Facilities Management  Records Management
 Conflict Resolution  Budgeting & Cost Controls
 Vendor & Contract Relations  Troubleshooting & Problem Solving

4. Simplifies Operations to Improve
Outcomes…
$3,000,000
$2,500,000
$2,000,000
$1,500,000
$1,000,000
$500,000
$-
2006 2007 2008 2009 2010
Revenue Target Revenue Attained

5. Overcomes Obstacles…
 Saved 64% having installed wireless
internet and phone system.
 Reduced skyrocketing waste
management costs by 50%.
 Eliminated duplication of
services, that saved over $300K.
 Implemented donor database that
increased fundraising five times.

6. Formal Education
Bachelor of Commerce
University of Witwatersrand
Johannesburg, South Africa
Diploma, Business Management
Damelin School of Management
Johannesburg, South Africa

7. “Because [Dennis] stays calm under pressure, he is able to make good
decisions even when time is short…[he] generates innovative ideas and
solutions to problems…[and has] been resourceful in finding new ways to
accomplish our goals and overcome obstacles.”
- Director, Camp Ramah in Canada
Testimonial

8. “My qualifications and experience provide me with the knowledge to
assess the effect a situation may have on the whole organization not
just one division….I enjoy the challenge of solving
problems, troubleshooting issues, and coming up with solutions.”
- Dennis Maister
Direct Competencies

9. Thank you for your kind attention to this presentation. To learn more about Dennis
Maister and how he will streamline processes, reduce costs and optimize
resources, please contact him directly at:
Dennis Maister, B.Comm
DIRECTOR OF OPERATIONS & FACILITIES
(905) 882-1584 | (647) 992-3548 | dennismaister@rogers.com
Dennis Maister
VISION & LEADERSHIP FOR OPERATIONAL EXCELLENCE