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Mission-Driven Machine Learning
David Murgatroyd ( @dmurga)
May 28, 2019
(please don’t sue me for copyright violation, Flight of the Conchords!)
@dmurga
@dmurga
@dmurga
@dmurga
Mission: to unlock the potential of human creativity
@dmurga
Mission: to unlock the potential of human creativity
Vision: a million creative artists living off their art and
billions of fans enjoying and being inspired by it.
@dmurga
Vision: a million creative artists living off their art and
billions of fans enjoying and being inspired by it.
@dmurga
Vision: a million creative artists living off their art and
billions of fans enjoying and being inspired by it.
@dmurga
Characteristics of Mission-Driven MLers
@dmurga
1. Love customers even more than code
Characteristics of Mission-Driven MLers
@dmurga
Hypotheses machine learning enables:
● “We could move our metrics if we could predict …”
○ Which way is this stock price likely to move?
○ Is it going to rain in the next hour?
● “We could move our metrics if we could perceive …”
○ Who is in this picture?
○ What did the user just say?
○ What places are mentioned in this document?
● “We could move our metrics if we could personalize …”
○ Which new legislation is most likely to affect this company?
○ What new songs are most likely to be liked by this user?
Product Discovery
@dmurga
Product Discovery
predictperceivepersonalize
@dmurga
Product Discovery
Assist
predictperceivepersonalize
@dmurga
AggregateAssist
predictperceivepersonalize
Product Discovery
@dmurga
AggregateAssist Automate
predictperceivepersonalize
Product Discovery
@dmurga
AggregateAssist AnticipateAutomate
predictperceivepersonalize
Product Discovery
@dmurga
Design
@dmurga
ML’s output is
often wrong,
unintuitive, off-
brand, and
varying by user.
Design
@dmurga
ML’s output is
often wrong,
unintuitive, off-
brand, and
varying by user.
Design
@dmurga
ML can elicit
unexpected behavior
or unintended
incentives in users.
Design
@dmurga
ML can elicit
unexpected behavior
or unintended
incentives in users.
Design
@dmurga
ML’s output is
often wrong,
unintuitive, off-
brand, and
varying by user.
ML can elicit
unexpected behavior
or unintended
incentives in users.
Design
@dmurga
Mission: to unlock the potential of human creativity
Vision: a million creative artists living off their art and
billions of fans enjoying and being inspired by it.
@dmurga
@dmurga
@dmurga
@dmurga
@dmurga
@dmurga
DevelopmentResearch
@dmurga
Sureit’svaluable?
DevelopmentResearch
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Sure it’s possible?
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Fundamental
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Fundamental
Applied
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Fundamental
Applied
Discovery
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Fundamental
Applied Delivery
Discovery
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Industrial
Lab Findings
ML Product Lifecycle
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Academic
Findings
Industrial
Lab Findings
ML Product Lifecycle
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Proto ML
Product
Academic
Findings
Industrial
Lab Findings
ML Product Lifecycle
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Proto ML
Product
Academic
Findings
Industrial
Lab Findings
M.V. ML
Product
ML Product Lifecycle
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Proto ML
Product
Academic
Findings
Industrial
Lab Findings
Mature ML
Product
M.V. ML
Product
ML Product Lifecycle
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Proto ML
Product
Academic
Findings
Industrial
Lab Findings
Mature ML
Product
v2 and
beyond
M.V. ML
Product
ML Product Lifecycle
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Mature ML
Product
v2 and
beyond
M.V. ML
Product
ML Product Lifecycle
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Mature ML
Product
v2 and
beyond
Proto ML
Product
M.V. ML
Product
ML Product Lifecycle
@dmurga
Sureit’svaluable?
Experi-
mental
DevelopmentResearch
Hypoth-
esized
Known
Unknown
Known to Our Org.Known to World
Sure it’s possible?
Unknown to World
Mature ML
Product
v2 and
beyond
No New
ML
Proto ML
Product
M.V. ML
Product
ML Product Lifecycle
@dmurga
1. Love customers even more than code
Characteristics of Mission-Driven MLers
@dmurga
1. Love customers even more than code
2. Love results even more than research
Characteristics of Mission-Driven MLers
@dmurga
Bug Error
Prioritization
@dmurga
Prioritization
Bug Error
@dmurga
@dmurga
Mission: to unlock the potential of human creativity
Vision: a million creative artists living off their art and
billions of fans enjoying and being inspired by it.
@dmurga
Mission: to unlock the potential of human creativity
Vision: a million creative artists living off their art and
billions of fans enjoying and being inspired by it.
Culture
@dmurga
Mission: to unlock the potential of human creativity
Vision: a million creative artists living off their art and
billions of fans enjoying and being inspired by it.
Values: Sincere, Passionate, Innovative, Collaborative, Playful
Culture
@dmurga
1. Love customers even more than code
2. Love results even more than research
3. Love values even more than value
Characteristics of Mission-Driven MLers
@dmurga
Unfair
Characteristics
Unfair
Focus
(See pubs by my colleagues Henriette Cramer, Jean Garcia-Gathright, and Sravana Reddy for more!)
Fairness
@dmurga
Fairness
(See pubs by my colleagues Henriette Cramer, Jean Garcia-Gathright, and Sravana Reddy for more!)
@dmurga
Metric All Dark
F
Dark
M
Light
F
Light
M
Error % 6.3 20.8 6.0 1.7 0.0
(See pubs by my colleagues Henriette Cramer, Jean Garcia-Gathright, and Sravana Reddy for more!)
Unfair
Focus
Fairness
@dmurga
Metric All Dark
F
Dark
M
Light
F
Light
M
Error % 6.3 20.8 6.0 1.7 0.0
(See pubs by my colleagues Henriette Cramer, Jean Garcia-Gathright, and Sravana Reddy for more!)
Unfair
Characteristics
Unfair
Focus
Fairness
@dmurga
Legal compliance
Why be diverse & inclusive?
@dmurga
Values responsibility
Legal compliance
Why be diverse & inclusive?
@dmurga
Market understanding
Values responsibility
Legal compliance
Why be diverse & inclusive?
@dmurga
Strategic advantage
Market understanding
Values responsibility
Legal compliance
Why be diverse & inclusive?
@dmurga
How to be diverse & inclusive?
Ally
Affected
Individual(s)
Source
(Source: Kenji Yoshino, NYU)
@dmurga
How to be diverse & inclusive?
Ally
Affected
Individual(s)
Source
Am I being an ally to
them, separating
intent from impact?
(Source: Kenji Yoshino, NYU)
@dmurga
How to be diverse & inclusive?
Ally
Have I reflected on my role?
Affected
Individual(s)
Source
Am I being an ally to
them, separating
intent from impact?
(Source: Kenji Yoshino, NYU)
@dmurga
How to be diverse & inclusive?
Ally
Have I reflected on my role?
Affected
Individual(s)
Am I helping in a
way they want?
Source
Am I being an ally to
them, separating
intent from impact?
(Source: Kenji Yoshino, NYU)
@dmurga
Mission: to unlock the potential of human creativity
Vision: a million creative artists living off their art and
billions of fans enjoying and being inspired by it.
Values: Sincere, Passionate, Innovative, Collaborative, Playful
Culture
@dmurga
1. Love customers even more than code
2. Love results even more than research
3. Love values even more than value
Characteristics of Mission-Driven MLers
Thanks! Questions?
David Murgatroyd (@dmurga)
Suggestions:
How does culture manifest in the Boston office?
What about folks who just want to code?
How do you help non-engineers align with this?
How do you balance alignment and autonomy in practice?
We’re hiring!

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Mission-Driven Machine Learning

Editor's Notes

  1. ML has a lot of potential to do good for the world but it can also do bad. We need mission-driven machine learning folks to help ensure it’s the former. How do you know if you’re one?
  2. Mission-driven Machine Learning Mission Product Design Metrics Org Values Culture Fair
  3. But why?
  4. Like McKinsey’s three horizons for growth
  5. Like McKinsey’s three horizons for growth
  6. Like McKinsey’s three horizons for growth
  7. Customer-focused, not customer-obsessed
  8. Customer-focused, not customer-obsessed
  9. What user needs can ML address? Assisting Automating Aggregating Anticipating
  10. What user needs can ML address? Assisting Automating Aggregating Anticipating
  11. What user needs can ML address? Assisting Automating Aggregating Anticipating
  12. What user needs can ML address? Assisting Automating Aggregating Anticipating
  13. Like McKinsey’s three horizons for growth
  14. Like McKinsey’s three horizons for growth
  15. Like McKinsey’s three horizons for growth
  16. Like McKinsey’s three horizons for growth
  17. Like McKinsey’s three horizons for growth
  18. Like McKinsey’s three horizons for growth
  19. Like McKinsey’s three horizons for growth
  20. Like McKinsey’s three horizons for growth
  21. Like McKinsey’s three horizons for growth
  22. Like McKinsey’s three horizons for growth
  23. Like McKinsey’s three horizons for growth
  24. Like McKinsey’s three horizons for growth
  25. Like McKinsey’s three horizons for growth
  26. Like McKinsey’s three horizons for growth
  27. Like McKinsey’s three horizons for growth
  28. Like McKinsey’s three horizons for growth
  29. Like McKinsey’s three horizons for growth
  30. Like McKinsey’s three horizons for growth
  31. Like McKinsey’s three horizons for growth
  32. Like McKinsey’s three horizons for growth
  33. Like McKinsey’s three horizons for growth
  34. Like McKinsey’s three horizons for growth
  35. Like McKinsey’s three horizons for growth
  36. Like McKinsey’s three horizons for growth
  37. Like McKinsey’s three horizons for growth
  38. Like McKinsey’s three horizons for growth
  39. Like McKinsey’s three horizons for growth
  40. Like McKinsey’s three horizons for growth
  41. What kinds of ways can global and local models combine? Serial serve time : High recall (scale), high precision Serial train time: Pre-built and adapt Parallel serve & train: Ensemble How do you train Product, Design, etc., for ML Product development? Distinguish how to build ML from how to interact with ML What relation does org size have to tool source? Bigger the org the more in house, smaller org the less