This document discusses the use of management information systems and decision support systems in the banking sector. It provides examples of transaction processing systems at Standard Chartered Bank, including systems for payroll, customer identification, employee records, real-time banking transactions, customer service, and ATM transactions. It also discusses decision support systems used by various banks for purposes like credit scoring, customer decisions, data warehousing, and risk management. Recommendations are made for using decision support systems for online retail banking, evaluating bank branch networks, and selecting bank locations.

1. Management Information
Systems
Applications in Banking
Sector
Submitted By:
Priyanka kumari (2011147)
Raspreet Kalara (2011153)
Rathi Mohit (2011154)
Saurabh Maheshwari (2011169)
Shayari Bhattacharyya (2011179)

2. TRANSACTION PROCESSING SYSTEM

3. TPS @ Standard Chartered
Collect, store, modify and retrieve the
transactions of an organisation.
Standard Chartered Bank
 Payroll TPS - get information and record
of the employ and then to calculate his/her
annual earning
 Customer Identification – “Virses”

4. TPS @ Standard Chartered
 Employees Record – login and logout
using biometric systems.
 Real Time Banking – Processing of
transactions and updating of accounts.
 Customer Service TPS – online
complaints and advices
 ATMs – Real time transaction processing
 Online Banking – Online transfer of funds

5. TPS @ Standard Chartered
 Account Opening – New account
information sent to database (NADRA)
 Car Financing - information is send to
the HUB and the account of customer
is verified and leasing for the given
period of time is scheduled

6. DECISION SUPPORT SYSTEMS
DECISION SUPPORT SYSTEMS

7. BANK TYPE OF DSS PURPOSE
Standard Bank Model-driven credit scoring and
DSS customer-level decisioning
Over one third of the top FAST (Financial credit analysis
100 commercial banks in Analysis Support
the US and Canada along Techniques)
with some of the largest
industrial and financial Knowledge-
companies in the world driven DSS
ABN AMRO ,international Data Driven DSS Data warehousing for support
bank,3000 branches in 60 business development, customer
territories and countries revenue analysis, and monitoring
credit risk metrics
Bank of China All types Accounting
Analysis, Credit Management, Plan
and Overall Management, Bank
Card Management,
System Management, Costumer
Management, and Risk
Management.

8. Recommendations
A DSS approach is used for implementing an
online retail banking system
A DSS to evaluate and reconfigure a bank’s
branch network
Spatial decision support systems for Bank-Industry
based on GIS and expert system integration
A decision support system for bank location
selection