Varvara Shchukina is seeking a position that allows for self-development and international experience. She has a bachelor's degree in social and cultural service and tourism from Novosibirsk government university. Her work experience includes over 5 years as an operations manager for travel companies in Malaysia handling inbound tourism from Russia and CIS countries.
1. Curriculum Vitae
Contact and Personal Information
Name Shchukina Varvara
Phone Malaysia +60 173075178
Email varvara.s.manager@gmail.com
Date of Birth 27.11.1985
Place of Birth Novosibirsk, Russia
Objective I would like to work for a large established
company providing clients with high service level,
to have opportunity of self-development and get
international experience
Education
University
09/2003 – 07/2008 Novosibirsk government university economics and
Administration, Department of management and
commercial activity arrangement, Graduate –
specialist in social and cultural service and tourism
june 2008, honours degree.
2. In-depth training in 02/2008 teach trip Finland-
Sweden
Employment History
04/2013 – present Operations manager in
«SN-Rus Travels Sdn Bhd»
Travel company handling inbound tourism
(Russian and CIS countries), in charge of agent
accounts, consulting, ground arrangement,
company product marketing and developing,
suppliers partnership establishment, exhibition and
workshop participation.
07/2012 – 12/2012 Marketing consultant Escape team
«LivingSocial Malaysia Sdn Bhd» (domestic and international): Hunting, Looking and
Closing merchant deals via the telephone or direct
appointments, Assessing and negotiating potential
business deals and acquiring merchant agreement,
Ongoing management of merchant relationships,
Daily, weekly and monthly prospects, call
numbers, sales pipeline and sales closed reporting
to management, Facilitating the merchant
documentation in conjunction with the production
team, Meeting monthly, quarterly and annual sales
goals.
06/2010 – 05/2012 Operations manager in inbound travel company
«Suria Sinar Holidays Sdn Bhd» (Russian Market). Agents consulting, handling
Requests, quotation, bookings, payments, ground
Arrangement, ticketing e.t.c., managing process of
cooperation with suppliers.
3. 10/2007 – 05/2010 Specialist in call-center of tourism (incoming
«S7 Ticket» telephone calls accepting, tour agency and tourists
consulting, hotels and tickets booking, special
offers promoting, market analysing, etc.)
05/2007 – 08/2007 Sales manager (Tourists consulting, tours booking,
Travel agency of Euroset special offers promoting, etc.)
09/2006 – 05/2007 Sales manager (advertising services sale, new
Advertising agency clients searching, database keeping, meeting
«Satellite-media» with clients, presentation providing,
documents providing, etc.
Professional Qualifications
· Language skills
Russian native speaker
English advanced level
German basic knowledge
French basic knowledge
Bahasa Malaysia basic knowledge
·experienced PC user (Microsoft Office, CTIAgentDesktop,UniTerm,
MasterTour, FleetWatch, E-mail creating and
dispatch, Sejour System, and other).
· driving license
I'm prepared to be as mobile as necessary to contribute to the efficiency and
profitability of the company .
4. Professional Qualities
and Strengths
sociability and skill at working with people,
holding negotiations;
skills at leadership and management;
tend of self education and development in order to
rise the qualification;
ability to make a quick decision;
initiative, orientation on outcome;
high capacity for work;
aspiration for growth and progress;
skill at independent and team-working;
responsible attitude to work;
creative thinking;
knowledge of travel area;
incurably optimistic
Hobby travel
self education
theatre playing
snowboarding
handcraft