1.
Michael
Downey
5
North
Smith
Street
Avenel,
New
Jersey
07001
H:
732
218-­‐5430
/
C:
732.259.7157
Mdow1968@outlook.com
EXPERIENCE
Golden Touch Transportation, Newark, New Jersey
Shuttle Bus Driver December 2012 - Present
Provide excellent and safe customer service to internal and external passengers requiring
airport transportation services
• Negotiate various routes within Newark Liberty International Airport
• Maintain daily log books, pre-trip and post-trip inspections
• Complete relevant paperwork including passenger counts, logs and drop-off times
• Maintain working knowledge and understanding Motor Carrier Safety regulations
• Respond to customer inquiries in polite and friendly manner
• Manage discrepancies and solve accordingly
• Assist with luggage as needed
FedEx Express, Newark, New Jersey
Package Handler June 2010 – December 2012
Managed inbound and outbound delivery systems / logistics within organized and specified
timeframes. Ensure smooth transitional operations and solve problematic issues accordingly
• Handled packages incoming and outbound within specified timeframes
• Loaded skids / pallets of packages
• Loaded / unloaded conveyer belt assortment processing line
• Processed barcode labeling and tagging
• Received and delivered packages to specific designated areas
DHL / Airborne Express, South Plainfield, New Jersey July 1995 – January 2009
Courier /Warehouse Floor
Operated and maintained smooth systematic planning for delivery operations
• Managed general freight operations and logistics
• Served as alternate shop Stewart for 150 employees handling negotiations between
employees and management teams
• Provided oversight, training and management for crew membership
CERTIFICATIONS /LICENSES
• Teamster, Local 295- Air Freight Chauffeurs, Handlers, Warehousemen and Allied
Workers
• Class B CDL (Airbrake Endorsement)
• Lift Truck / Material Handling Certificate
• Passenger and Tank Endorsement

2.
References:
1. Nick Kontos, Sales & Marketing Management 908. 294.3159
2. James Smith Security 732. 213. 4538
3. James Campion Personal 732.372. 9603