Michael Berg has over 10 years of experience in retail management and training roles. He graduated from the University of Wisconsin-Milwaukee with degrees in Philosophy and English and certificates in leadership from Case Western Reserve University and the University of Pennsylvania. Berg is currently the Assistant Store Manager at Goodwill Industries of SEW where he manages the store operations and process improvement. Prior to this role, he held several supervisory and trainer positions at Goodwill Industries and Chuck E. Cheese's where he coached employees, handled customer issues, and trained staff on store functions and compliance standards.