In this webinar we will review our specific migration methodology—ActiveMigrate—with best practices for moving your content based on our experience from dozens of successful Alfresco migration projects. ActiveMigrate is focused on delivering your content and workflow, without disruption to your business.
18. Who is Zia?
EST.
2003
Boulder, CO
Critic
al
Not
Casual
Controlling Chaos
+
Delivering Rapid ROI
Process &
Integratio
n
Open
Platforms
Content People
Welcome – thank you
30 min webinars – specific topic – fit or not
Today – look at one of fastest growing business suites – obviously a bit different – ERP, CRM – combination of some legacy technologies, and now into the cloud
Look at the specific interaction between Dynamics and the documents involved – how do you create contracts, how do you share them and approve – internally and externally – how do you store them as records – and how do you find them
Absolutely not suggesting replacement – about how you manage documents associated
With Our IP as Zia – understanding how to apply modern, really next-generation technologies to your business process – about delivering true business solutions – advanced BPM, Records Management – and even tools like intelligent capture, email integration
So let’s get started
Nike, Intel
Last slide – is this fit – well here it is on one slide
Any Dynamics use cases – wide range, contacts to invoices – as said, both ERP & CRM – talk a bit about both – but demo on CRM side today
Word docs, spreadsheets – even images & videos
Sales, marketing, corporate legal, corporate finance/accounting
Why? What are we hearing – cost and time to manage documents , very manual + concerns over compliance & archiving + employee satisfaction (two screens) / applicant satisfaction / customer satisfaction / vendor satisfaction –
How – integration between Dynamics & Alfresco – with Activiti BPM managing entire process
Where – Insurance, Banks, Technology Healthcare including growing list of some of worlds largest companies
Like to have a bit of fun with this one –
NY prospect – accounts payable – don’t wanna go through another upgrade
Bank of the West – print and rescan into LOS
So what do we mean here –
Invested in core business applications – in this case Dynamics – perhaps cost as much as a few of these cars
How much time spent on contracts or invoice automation - how manage paper, workflow, access to documents, storing of records, - and yet often these are areas where substantial cost savings can occur
We’ll talk about what those savings can look like
About day-to-day business processes of your sales or marketing or service organization
Costly –
Do you know how much money is spent in your organization managing the paper & processes around contracts approvals or customer service cases
Complex –
Using Dynamics – sort out internal / external collaboration – and dealing w/ paper, faxes, email
Slow –
Modern consumer – want instant access, instant answers – where’s my contract / invoice
Manually entering data – perhaps from one screen to the next
Error Prone
What happens w/ manual entry – errors
Last slide – is this fit – well here it is on one slide
Any Dynamics use cases – wide range, contacts to invoices – as said, both ERP & CRM – talk a bit about both – but demo on CRM side today
Word docs, spreadsheets – even images & videos
Sales, marketing, corporate legal, corporate finance/accounting
Why? What are we hearing – cost and time to manage documents , very manual + concerns over compliance & archiving + employee satisfaction (two screens) / applicant satisfaction / customer satisfaction / vendor satisfaction –
How – integration between Dynamics & Alfresco – with Activiti BPM managing entire process
Where – Insurance, Banks, Technology Healthcare including growing list of some of worlds largest companies
Truly integrated – could work in Dynamics exclusively or Alfresco exclusively – our EasyECM approach
And had integration with tools like Outlook seemlessly
And Single system of record, with access for all
What is ultimately the value of letting people use the tools they know, and work with every day – enhances productivity and adoption of systems and processes
Again – profitibility, enterprise governance
Simplify business process – workflow tool that was flexible to match your business processes
Take very manual, complex paper-based approval and signature process and rationalize/automate
Task-based, role-based approvals of contracts or campaigns or invoices
And if process of Records Management was automated
All content from dynamics was archived properly, in a enterprise class RM system
With automatic application of retention & disposition schedules
With appropriate access from both dynamics or Alfresco directly
We’ll show you in the demo today
We can’t automate, our invoices aren’t standardized – they arrive as Paper, Fax, Email, Upload, EDI.
All of our invoices are so different, we don’t have any single large vendor or small group of vendors
Our business rules are too complex to automate – with approvals, exception processes, etc…
Workflow – including email routing, approvals, tasks
Microsoft Dynamics AX
Ereplacement parts – less that 3 month, hundreds of hours of employee time, 90%+ accuracy
Last slide – is this fit – well here it is on one slide
Any Dynamics use cases – wide range, contacts to invoices – as said, both ERP & CRM – talk a bit about both – but demo on CRM side today
Word docs, spreadsheets – even images & videos
Sales, marketing, corporate legal, corporate finance/accounting
Why? What are we hearing – cost and time to manage documents , very manual + concerns over compliance & archiving + employee satisfaction (two screens) / applicant satisfaction / customer satisfaction / vendor satisfaction –
How – integration between Dynamics & Alfresco – with Activiti BPM managing entire process
Where – Insurance, Banks, Technology Healthcare including growing list of some of worlds largest companies
Last slide – is this fit – well here it is on one slide
Any Dynamics use cases – wide range, contacts to invoices – as said, both ERP & CRM – talk a bit about both – but demo on CRM side today
Word docs, spreadsheets – even images & videos
Sales, marketing, corporate legal, corporate finance/accounting
Why? What are we hearing – cost and time to manage documents , very manual + concerns over compliance & archiving + employee satisfaction (two screens) / applicant satisfaction / customer satisfaction / vendor satisfaction –
How – integration between Dynamics & Alfresco – with Activiti BPM managing entire process
Where – Insurance, Banks, Technology Healthcare including growing list of some of worlds largest companies
We can’t automate, our invoices aren’t standardized – they arrive as Paper, Fax, Email, Upload, EDI.
All of our invoices are so different, we don’t have any single large vendor or small group of vendors
Our business rules are too complex to automate – with approvals, exception processes, etc…
Workflow – including email routing, approvals, tasks
Microsoft Dynamics AX
Ereplacement parts – less that 3 month, hundreds of hours of employee time, 90%+ accuracy
Again – stay w/in dynamics – whether working on sales contract, partner/vendor agreement
But get benefits of Alfresco ECM – version control, access control – also enterprise search
With automated metadata capture
External Collaboration – perhaps with outside legal counsel or maybe customer themselves
What if could be automatically secured, discuss in a couple of slides
Content Info – Volume of Data, Changes to Documents, Metadata & Properties, Sources of Content, Target Location, Document Lifecycle
Previous in series – probably not
Next ones – mentioned throughout
Mature, proven technology – both Alfresco ECM in 2005 and Activiti BPM from 2010
As see – now over 200 customers, with over 7 billion docs stored in Alfresco
Open source – but more important to us is open platform
Tagline is Simple, Smart, Secure –
Alfresco combines the smarts IT needs with the simplicity users love and the security business can count on.
Simple - Work Any Way, Anywhere
Content access from familiar apps and devices
Seamless integration with the apps people “live in,” like Microsoft Outlook, Microsoft Office, Google Docs, and Salesforce
Mobile access from tablets and smartphones
Access via friendly web-based UI or desktop file system
Smart – look at Activiti -
Automated workflow—
Replaced complex, manual process with simple, flexible, task-based workflows
Integrated with email for notices/reminders and is auditable across all steps
Advanced, actionable analytics to drive business process improvements
Introducing Alfresco Activiti BPM - Alfresco Activiti provides a highly scalable, Java-based, BPMN2.0 workflow and BPM application targeted at business users, developers, and administrators. Designed to simplify the workflow process while still delivering enterprise-class BPM, Activiti delivers intuitive task management, with mobile access, and simple process execution.
Security – both data security – which we’ll cover in 3rd webinar – but also features like Records Management
Robust capabilities built for ease of use
DOD 5015.02 certified records management
Automated, rules-based lifecycle management
Full audit trail for compliance reporting
Single solution to manage records and other content
Where work in insurance – some of the biggest names obviously – and many others not listed here
Show you a case management demo – focus today on the “sync” features – add a document (image) in dynamics, sync to Alfresco, then add a document to Alfresco – show you via outlook email integration as bonus feature – sync to MS dynamics – and then lastly, show how an “event” or action in Dynamics – closing a case – can trigger RM in Alfresco
Our History / Our Focus
We do content – not just any content, but critical. With a focus on process-intensive content
Take our skills and build repeatable solutions on open platforms
To again help you control your chaos and automate your manual/paper-centric processes
And as said at the outset – really about addressing what happens in your business every day
Previous in series – probably not
Next ones – mentioned throughout