A leading insurance company migrates 30+ processes to IBM business automation workflow solution to achieve business process improvement and automation.

1. One of the youngest and most dynamic life insurers, that was created as a result of a joint venture between two Indian public
sector banks and a UK-based financial services provider, was planning a business process migration from Savvion BPM to IBM
BPM after internal evaluation and as per organization’s future roadmap. The client wanted a migration of approximately 30
business processes from existing system to the new system without disturbing the current business operations that included
critical processes such as insurance underwriting process, being used by 300+ concurrent users.
A Leading Insurance Company
Migrates 30+ Business Processes
to IBM BPM
Organization
Challenges
Nividous faced the challenge of making the BPM migration as smooth as possible. Most of the users were accustomed to the
features/functionality of Savvion BPM and Nividous had to ensure that new IBM BPM system would offer similar or better user
experience that minimises the learning curve of the new system. Along with tackling the above challenges, Nividous had to
cater to a few other challenges including:
Solution
Nividous offered its expertise in architecting, designing and development of
solutions to migrate existing operations during the four-month engagement
period. Nividous was responsible for:
Benefits
Of processes were
automated
55%
Improvement in
functionalities
85%
Flowless migration
100%
Nividous ensured smooth migration to the new platform in four months. Owing to Nividous’ expertise and efforts, the customer
was able to automate all existing processes as well as have improved user interfaces and functionalities, faster user
acceptance and reduce training time for business users after migration to IBM BPM platform.
The complete rollout was done without a single escalation in production; ¡t was the first such occurrence in the history for the
customer.
Migration of live process instances from Savvion BPM to IBM BPM along with historic data
Implementation and enhancement of process frameworks on IBM BPM platform
Migration of existing 30 processes from Savvion BPM to IBM BPM along
with integration with existing Document Management System and other
custom in-house applications.
Development and designing of configurable common process
framework for all the process executions based on various business
parameters.
Development of permission-based and menu-driven human services to
traverse across various human services.
Development and designing of system processes for handling batch
jobs at specified intervals.
Development & designing of dashboard-based multi-level drill down
reports for monitoring process execution, batch process execution and
user activities.
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The migration was quite smooth
and executed within four months.
Owning to Nividous’s efforts, we
were able to automate all existing
processes as well as have
improved user interfaces,
functionalities, and faster user
acceptance. The training time for
business users after migration to
IBM business automation workflow
platform was significantly reduced.
Chief Technology Officer
One of The Youngest and Most
Dynamic Life Insurers
contactus@nividous.com
www.nividous.com
For more information on how insurers
use Nividous platform visit:
https://nividous.com/case-studies#insurance