7. Who Is MICROS-Retail? Delivering the Customer Experience A single source provider of best in class retail solutions enabling merchants to efficiently deliver on the complete customer experience. In-store Phone Online Catalog Direct Mail E-Commerce Call Center Point-of-Sale
8. Retail POS Store Manager Item Manager eGift Card SVC Order Management, Order Fulfillment, Inventory Control, Customer Service eCommerce Platform Order APIs Contact Center Drop Ship Management, 3 rd Party Fulfillment Retail Order Broker Data Analysis Integrate Tool eCommerce Platform ON-LINE PHONE 3 rd PARTY
9. $ Point of Sale Point of Sale Point of Sale + Merchandising Point of Sale Package Sales Audit Merchandising STORE CORPORATE Loss Prevention and Store Analytics CRM/Gift Card/Loyalty