Microsoft Teams Richland County Case Study
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Microsoft Teams helped Richland County business systems work remotely seamlessly during the tough challenging times of the pandemic.
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Policies and Procedures Boring is Awesome
How policies and procedures website created at the Richland County captured various critical processes and allowed for consistent application of various initiatives of their day to day processes and training initiatives. This site is a great communication tool for both employees and upper management.
Lost Pet Mobile Using Xamarin
Bhanu Korremula, Applications and Development Manager for Richland County, presented building cross-platform mobile applications using Xamarin at Greenville Spartanburg Developers Guild.
Xamarin is an open-source platform from Microsoft that enables the delivery of native Android, iOS, and Windows apps using a single .NET code base.
Bhanu's presentation covered using Xamarin Forms to build user interfaces, integrating Facebook and Twitter, distributing apps using HockeyApp, and delivery to enterprise app stores.
Richland County Lost Pet Mobile App
Lost Pet Xamarin Mobile App was created for the county Animal Care employees to capture the lost pet information in the field and update their statuses. The app also has the functionality for the users to push the updates to the Social Media sites like facebook and twitter automatically.
OnBase FOIA Tracking SCGMIS
OnBase FOIA Tracking Solution was presented at the SCGMIS Software Developers Workshop. This project also came in third at the Hyland Government Innovation Awards at Community Live Conference
OnBase Features
This presentation was done to demonstrate the main features of the award-winning Richland Ombudsman FOIA solution and upcoming Richland County Assessor applications to various county departments
Lessons Learnt from ROD Migration
This document summarizes lessons learned from migrating the ROD (Register of Deeds) applications to a new server. Key points include: migrating applications one at a time to a new Windows 2012 server; setting up development, test, and production environments; checking code and database changes into version control (TFS) and pushing builds through it; standardizing third-party library versions; adding documentation; and avoiding issues like copying all files instead of controlled deployments or having time bombs in code. The migration automated build processes and improved documentation and practices.
Hyland Community Live Government Innovation Awards
Richland County implemented a solution using Hyland's OnBase software to automate its Freedom of Information Act (FOIA) request process. Previously, FOIA requests were sent, tracked, and fulfilled manually across 29 county departments. The new system uses OnBase workflows to electronically send, track, and collect department responses and documents. Status dashboards provide visibility into requests needing attention. The automated process improves over the previous manual system by expediting fulfillment and ensuring requests are routed securely and completely to the proper departments.
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The document describes Richland County, South Carolina's implementation of an OnBase FOIA tracking solution. Key points:
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- Previously, FOIA requests were managed manually through separate emails between departments, resulting in untimely and incomplete responses.
- The OnBase solution integrates with the county's 311 call center software. FOIA requests are created in 311, routed to departments through OnBase, and departments upload responsive documents.
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The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
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Microsoft Teams Richland County Case Study
- 1. MICROSOFT TEAMS DURING PANDEMIC CASE STUDY Chat. Meet. Call. Collaborate. By Emily Ley, IT Training Coordinator, Richland County Bhanu Korremula, Applications and Development Manager, Richland County
- 2. CAN YOU INSPIRE EMPLOYEES’ PRODUCTIVITY WHEN THEY WORK REMOTELY? YES!
- 3. WHAT IS MICROSOFT TEAMS? Virtual Collaboration
- 4. Private and Group Chats Department Channels Announcements & Team Recognition
- 5. Screen Sharing Recorded Videoconferences with Presentation Control
- 6. Work Together Real-Time on Microsoft Office Files
- 7. Integrated Apps Like: Polls Task Trackers Project Management Tools Voicemail Note Keeping and more
- 9. MILESTONES MARCH 2020 Daily “face to face” meetings, multiple teams collaborating on department channels, conducting software demos and training classes BEFORE PANDEMIC AFTER PANDEMIC FEBRUARY 2020 IT’s Business Unit Division uses Teams to share and save project ideas and documentation, give team members daily availability updates, Management shares important Covid related updates JUNE 2019 Richland County IT purchases Microsoft Teams accounts DURING PANDEMIC OCTOBER 2021 Live Team chats without leaving our desk, application documentation continues to grow, remote work, training classes, demos etc.
- 10. OFFICE 365 LICENSES CURRENT COST HEADSETS WITH MICROPHONES CURRENT COST 1
- 11. MICROSOFT TEAMS Helped Richland County Business System Division to work remotely seamlessly during challenging times of covid-19 pandemic.