This document discusses implementing a training program at a company to improve production processes. It begins by outlining the challenges of getting buy-in for the program from management and dedicating production staff time for training. It then discusses creating and implementing training materials, inputting the program into the company's quality management system, and convincing management to incorporate training time when launching new products. The document concludes by noting the rewarding effects of the program, including improved employee morale, pride in work, and staff coming forward with new ideas.