The document discusses the key elements of high-performing teams, including vulnerability-based trust, personal responsibility, allowing all voices to be heard, and shared stories. It provides examples of exercises teams can do to build these elements, such as sharing personal stories to develop trust and brainstorming ideas to ensure all voices are heard. The overall message is that collaborative teams that have these elements in place can accomplish amazing results.

1. Only Responsible
Leaders
Ronica Roth & Christine Hudson
@ronicaroth | @fcnewtech
can collaborate in AMAZING (high functioning and performing) teams

2. © 2018 CA. Confidential. All rights reserved.
Let’s all make
sure we
execute to the
plan This is a safe
space
Have you been in this meeting?
Who said
that? I want
to know right
now.

3. © 2018 CA. Confidential. All rights reserved.
You
Vulnerability-
based trust
Personal
responsibility
All voices
heard

4. © 2018 CA. Confidential. All rights reserved.
You
Five
Dysfunctions
The
Responsibility
Process
Facilitating
Collaboration

5. © 2018 CA. Confidential. All rights reserved.
High Performing Teams Accomplish AMAZING things

6. © 2018 CA. Confidential. All rights reserved.
…when they’re aligned to shared stories

7. © 2018 CA. Confidential. All rights reserved.
You
Vulnerability-
based trust
Personal
responsibility
All voices
heard
Shared stories

8. © 2018 CA. Confidential. All rights reserved.
You
Vulnerability-
based trust
Personal
responsibility
All voices
heard

9. © 2018 CA. Confidential. All rights reserved.
Five dysfunctions of team
absence of trust
fear of conflict
lack of commitment
avoidance of
accountability
inattention
to results
invulnerability
symptoms
artificial harmony

10. © 2018 CA. Confidential. All rights reserved.
High functioning leadership teams
trust
healthy conflict
make & meet commitments
accountability
results
AMAZING

11. © 2018 CA. Confidential. All rights reserved.
Build trust via storytelling
• Form pairs
• Share with each other
– Name, role, company
– Where you grew up
– # of siblings and birth order
– tell about a time in childhood
when you overcame
adversity
Option two
• Form pairs
• Share with each other
– Name, role, company
– What story you’ve used
recently with your team

12. © 2018 CA. Confidential. All rights reserved.
You
Vulnerability-
based trust
Personal
responsibility
All voices
heard

13. © 2018 CA. Confidential. All rights reserved.
Personal responsibility

14. © 2018 CA. Confidential. All rights reserved.
Build personal responsibility via awareness
• Think about a time you got stuck
in something besides personal
responsibility this week
– Share this with a pair

15. © 2018 CA. Confidential. All rights reserved.
You
Vulnerability-
based trust
Personal
responsibility
All voices
heard

16. © 2018 CA. Confidential. All rights reserved.
Facilitating collaboration: example
All voices heard when generating ideas – remote example
• Silent brainstorm in visual tool
• Timed, round-robin readouts (no comments/virtual talking
stick)

17. © 2018 CA. Confidential. All rights reserved.
Working agreements
• Communication
• Cadences/demos
• Visualizing work
• Decision authority
• Behavior

18. © 2018 CA. Confidential. All rights reserved.
You
Vulnerability-
based trust
Personal
responsibility
All voices
heard
Shared stories

19. © 2018 CA. Confidential. All rights reserved.
Inspiring story of where we want to go
Seven types of organizational story telling… stories to
1. ignite action (a springboard story)
2. share knowledge
3. get people working together
4. lead people into the future
5. neutralize bad news
6. communicate who you are
7. transmit values

20. © 2018 CA. Confidential. All rights reserved.
Create an inspiring story… and how to get there
story about where we want to go this year
strategic theme strategic theme strategic theme
initiative
within 2
weeks
within 4
weeks
within 60
days
by the
next QSM
beyond

21. © 2018 CA. Confidential. All rights reserved.
You
Vulnerability-
based trust
Personal
responsibility
All voices
heard
Shared stories

22. © 2018 CA. Confidential. All rights reserved.
100%
Responsibility
100%
Responsibility

23. © 2018 CA. Confidential. All rights reserved.
100%
Responsibility

24. Advisor & Team Lead Services Practice Development |
Advisor & Team Lead Internal Agile Transformation
Ronica.Roth@ca.com | Christine.Hudson@ca.com
Ronica Roth | Christine Hudson
@ronicaroth | @fcnewtech
http://linkedin.com/in/ronicaroth | linkedin.com/in/christinelh