1. FOUNDATION OF PLANNING
PLEASE ANSWER ACCORDINGLY :
1. Define what is planning
2. What are the reasons for planning?
3. Describe each of the different type of plans.
4. What is formal and informal planning
5. What is the relationship between planning and organizational planning
6. Lists down some of the criticisms of planning that we have discussed in
class.
7. Define what is strategic management and the importance of Strategic
Management
8. Lists down the steps in Strategic Management
9. What is MBO?
10.Briefly describe the 4 elements of MBO
Prepared by: Osmawati Osman

2. MANAGERS AND MANAGEMENT
1. Define what is Management
2. Contrast three different levels of management
3. How are managers different from non-managerial employees?
4. Briefly describe the four functions of management
5. Describe Mintzberg’s theory ten management roles and how they are used
to explain what managers do.
6. Briefly describe what type of skills does a manager need?
7. Explain how efficiency and effectiveness are related.
Prepared by: Osmawati Osman

3. CHANGING FACE OF MANAGEMENT
1. What is TQM and how is it affecting manager’s job
2. What is workforce diversity and what implication does it have for
managers?
3. How is globalization affecting the way managers do their job?
4. Briefly describe what is entrepreneurship.
Prepared by: Osmawati Osman