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The Next Right Thing for Health Plans
Metric Based Pricing:
Myths and Keys to Success
Wednesday, October 5, 2016
Founded in 2003, ELAP Services is a pioneer in health plan cost management that
delivers an industry-best comprehensive solution for self funded employers –
the only that provides:
ELAP Overview
PLAN DESIGN &
CO-FIDUCIARY
CLAIMS AUDIT
DIRECT
CONTRACT
MEMBER
ADVOCACY AND
DEFENSE
ANALYTICS
How metric-based
pricing addresses
the root of the
problem
Why MBP?
5 common myths
about metric-
based pricing
Myths
The 3 keys to a
successful MBP
program
Success
Agenda
The unsustainable
‘status quo’ of a
PPO system
The Problem
“All the Prices are too damn high”
- Gerard F. Anderson, Johns Hopkins Bloomberg
School of Public Health
Inflated Medical Bills: The Root of the Healthcare Problem
“Getting a 50% or even 60% discount off the
chargemaster price of an item that costs $13 and lists for
$199.50 is still no bargain.”
-Steven Brill, TIME Magazine
“American Employers are the sloppiest purchasers of health
care anywhere in the world…they have passively paid just
about every health care bill that has been put before them,
with few questions asked.”
– Uwe Reinhardt, Princeton Professor
A Managed Care Issue or an Economic Debate?
“The health plan fiduciary is typically
oblivious to the true costs hidden
inside their plans in the same way
they don’t understand the all-in costs
of their 401(k) plan.
The major difference is that
healthcare waste can easily be ten
times greater than the “Bps” being
scrutinized inside 401(k) plans.”
- Craig Lack, Benefits Expert
SOURCE: Kaiser/HRET Survey of Employer‐Sponsored Health Benefits, 1999‐2015
Healthcare Cost Impact on Members and Their Families
• 40% of Americans
have medical debt
and 1 in 5 have
credit impairments
– most are fully
insured
In Eastern Pennsylvania, What Does a Plan Pay for……a CT Scan?
Departmental statistics are obtained from a hospital's most recent Medicare cost report data, from American Hospital Directory – www.ahd.com
$2,892
$1,446
$199
$145
$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500
Hospital Cost Medicare Payment 50% PPO Discount Billed Charges
How metric-based
pricing addresses
the root of the
problem
Why MBP?
5 common myths
about metric-
based pricing
Myths
The 3 keys to a
successful MBP
program
Success
Agenda
The unsustainable
‘status quo’ of a
PPO system
The Problem
Higher Discount = Worse Deal?
*Study using ELAP data for each state
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
0% 50% 100% 150% 200% 250% 300%
Savings%
% of Medicare
% Savings off Billed vs. % of Medicare
Direct correlation between
higher discounts and higher
payment as multiple of
Medicare
What is Metric-Based Pricing?
Metric-based pricing uses rational and consistent
metrics, Medicare and cost, as a starting point for
provider reimbursement – rather than the discount
set by the carriers and insurance companies
Why Metric Based Pricing?
We give our clients the opportunity to treat
their medical costs in the same manner that
they would any other business cost
Simply Stated…
How metric-based
pricing addresses
the root of the
problem
Why MBP?
5 common myths
about metric-
based pricing
Myths
The 3 keys to a
successful MBP
program
Success
Agenda
The unsustainable
‘status quo’ of a
PPO system
The Problem
MYTH #1
‘Reference Based’ and ‘Metric Based’
pricing are the same thing
Reference Based Pricing vs. Metric Based Pricing
Hospital CHospital BHospital A
CT Scan
$400
• Medicare and cost can vary greatly from hospital to hospital
• Non-specific reimbursement methods weaken legal position
• Only pricing one way is unfair to providers
Reference-Based Methodology: CT Scan
$400 $400
Reference Based Pricing vs. Metric Based Pricing
Metric-Based Methodology
Hospital CHospital BHospital A
$352
$348
$248
$302
$458
$485
• Look at specific hospital’s specific costs and Medicare rates for each line on bill
• Re-priced two ways and paid at higher rate to ensure fair payment
• Paid exactly as plan document states – strong legal position (specific, current, attested by CFO)
CT Scan
MYTH #2
Metric-Based Pricing underpays
Hospitals
Is Medicare a fair baseline?
• Do Hospitals make money on Medicare?
• Studies vary:
• Anywhere from -9.0% margin to +1.5% profit margin on Medicare payments
• Nearly 50% of Hospitals make money on Medicare
$80
$85
$90
$95
$100
$105
$110
Hospital All-In
Cost
Medicare
Payment
Metric-Based
Payment
• Even at worst case (-9.0%) and a very low metric-based reimbursement (Med +20%) – hospital
makes profit
MYTH #3
Only metric-based pricing leads to
balance billing and credit impairments
Credit Impairments Due to HC Costs
“62% of US bankruptcies are related to medical bills, 75% of those filing for bankruptcy were fully insured.”
- Medical Bankruptcy in the United States… a study by Harvard University (2007)
“Bankruptcies resulting from unpaid medical bills will affect nearly 2 million people this year—making
health care the No. 1 cause of such filings” – CNBC (2013)
“Mounting evidence shows that chaos in medical billing is not just affecting our health care but dinging the financial
reputation of many Americans… the credit record of one in five Americans is affected”
… unpaid medical bills in collection “frequently end up on consumer credit reports,” as an outgrowth of “very complex
and confusing systems of figuring out who owes what after a medical procedure.”
- When Health Costs Harm Your Credit, The New York Times (2014)
Metric-Based Pricing Reduces Change of Hitting Full OOP
W/PPO
(45% disc)
Billed Charges $10,000
Total Allowed/Paid $5,500
Member Deductible $5,000
Member Paid $5,000
Plan Paid $500
Total Paid $5,500
W/MBP
(62% disc)
$10,000
$3,800
$5,000
$3,800
$0
$3,800
Scenario: $10,000 Billed Charges for Hospital Visit
Savings
$1,200
$500
$1,700
MYTH #4
Providers won’t let people with
metric-based plans in to their facility
Provider Pushback
Providers accept MBP patients the vast majority of
time
1
In rare cases, providers will demand payment up front for
a planned procedure (colonoscopy / mammogram) --- in
those cases a single-patient contract can be negotiated so
member receives proper care3
Most common forms of pushback
occur after bill is paid – appeal and
balance bill 2
MYTH #5
Metric-based pricing is a short-term
solution
Not if it’s done right…
Negotiating payment any time there is pushback
leads to cost uncertainty, stop/loss issues and
encourages providers to increase pushback1
Current PPO model with annual increase in health
care spend is not sustainable
3
ELAP has clients w/ 9+ years on
full audit program with little to no
increase in spend year over year 2
Hold the line
Consistent Savings
Status Quo ineffective
How metric-based
pricing addresses
the root of the
problem
Why MBP?
5 common myths
about metric-
based pricing
Myths
The 3 keys to a
successful MBP
program
Success
Agenda
The unsustainable
‘status quo’ of a
PPO system
The Problem
3 Keys To A Successful MBP Program
KEY #1
Employer and Employee education
KEY #2
Strong and experienced patient
advocacy
KEY #3
Picking the right prospect
Indicators of a good MBP fit
• Self-funded, 150+ enrolled employees
• High health care costs / high renewal increase
• Engaged executives / innovative mindset
• Organization with tight budgets, or low margins
QUESTIONS

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Metric Based Pricing:

  • 1. The Next Right Thing for Health Plans Metric Based Pricing: Myths and Keys to Success Wednesday, October 5, 2016
  • 2. Founded in 2003, ELAP Services is a pioneer in health plan cost management that delivers an industry-best comprehensive solution for self funded employers – the only that provides: ELAP Overview PLAN DESIGN & CO-FIDUCIARY CLAIMS AUDIT DIRECT CONTRACT MEMBER ADVOCACY AND DEFENSE ANALYTICS
  • 3. How metric-based pricing addresses the root of the problem Why MBP? 5 common myths about metric- based pricing Myths The 3 keys to a successful MBP program Success Agenda The unsustainable ‘status quo’ of a PPO system The Problem
  • 4. “All the Prices are too damn high” - Gerard F. Anderson, Johns Hopkins Bloomberg School of Public Health Inflated Medical Bills: The Root of the Healthcare Problem “Getting a 50% or even 60% discount off the chargemaster price of an item that costs $13 and lists for $199.50 is still no bargain.” -Steven Brill, TIME Magazine “American Employers are the sloppiest purchasers of health care anywhere in the world…they have passively paid just about every health care bill that has been put before them, with few questions asked.” – Uwe Reinhardt, Princeton Professor
  • 5. A Managed Care Issue or an Economic Debate? “The health plan fiduciary is typically oblivious to the true costs hidden inside their plans in the same way they don’t understand the all-in costs of their 401(k) plan. The major difference is that healthcare waste can easily be ten times greater than the “Bps” being scrutinized inside 401(k) plans.” - Craig Lack, Benefits Expert
  • 6. SOURCE: Kaiser/HRET Survey of Employer‐Sponsored Health Benefits, 1999‐2015 Healthcare Cost Impact on Members and Their Families • 40% of Americans have medical debt and 1 in 5 have credit impairments – most are fully insured
  • 7. In Eastern Pennsylvania, What Does a Plan Pay for……a CT Scan? Departmental statistics are obtained from a hospital's most recent Medicare cost report data, from American Hospital Directory – www.ahd.com $2,892 $1,446 $199 $145 $0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 Hospital Cost Medicare Payment 50% PPO Discount Billed Charges
  • 8. How metric-based pricing addresses the root of the problem Why MBP? 5 common myths about metric- based pricing Myths The 3 keys to a successful MBP program Success Agenda The unsustainable ‘status quo’ of a PPO system The Problem
  • 9. Higher Discount = Worse Deal? *Study using ELAP data for each state 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 0% 50% 100% 150% 200% 250% 300% Savings% % of Medicare % Savings off Billed vs. % of Medicare Direct correlation between higher discounts and higher payment as multiple of Medicare
  • 10. What is Metric-Based Pricing? Metric-based pricing uses rational and consistent metrics, Medicare and cost, as a starting point for provider reimbursement – rather than the discount set by the carriers and insurance companies
  • 11. Why Metric Based Pricing? We give our clients the opportunity to treat their medical costs in the same manner that they would any other business cost Simply Stated…
  • 12. How metric-based pricing addresses the root of the problem Why MBP? 5 common myths about metric- based pricing Myths The 3 keys to a successful MBP program Success Agenda The unsustainable ‘status quo’ of a PPO system The Problem
  • 13. MYTH #1 ‘Reference Based’ and ‘Metric Based’ pricing are the same thing
  • 14. Reference Based Pricing vs. Metric Based Pricing Hospital CHospital BHospital A CT Scan $400 • Medicare and cost can vary greatly from hospital to hospital • Non-specific reimbursement methods weaken legal position • Only pricing one way is unfair to providers Reference-Based Methodology: CT Scan $400 $400
  • 15. Reference Based Pricing vs. Metric Based Pricing Metric-Based Methodology Hospital CHospital BHospital A $352 $348 $248 $302 $458 $485 • Look at specific hospital’s specific costs and Medicare rates for each line on bill • Re-priced two ways and paid at higher rate to ensure fair payment • Paid exactly as plan document states – strong legal position (specific, current, attested by CFO) CT Scan
  • 16. MYTH #2 Metric-Based Pricing underpays Hospitals
  • 17. Is Medicare a fair baseline? • Do Hospitals make money on Medicare? • Studies vary: • Anywhere from -9.0% margin to +1.5% profit margin on Medicare payments • Nearly 50% of Hospitals make money on Medicare $80 $85 $90 $95 $100 $105 $110 Hospital All-In Cost Medicare Payment Metric-Based Payment • Even at worst case (-9.0%) and a very low metric-based reimbursement (Med +20%) – hospital makes profit
  • 18. MYTH #3 Only metric-based pricing leads to balance billing and credit impairments
  • 19. Credit Impairments Due to HC Costs “62% of US bankruptcies are related to medical bills, 75% of those filing for bankruptcy were fully insured.” - Medical Bankruptcy in the United States… a study by Harvard University (2007) “Bankruptcies resulting from unpaid medical bills will affect nearly 2 million people this year—making health care the No. 1 cause of such filings” – CNBC (2013) “Mounting evidence shows that chaos in medical billing is not just affecting our health care but dinging the financial reputation of many Americans… the credit record of one in five Americans is affected” … unpaid medical bills in collection “frequently end up on consumer credit reports,” as an outgrowth of “very complex and confusing systems of figuring out who owes what after a medical procedure.” - When Health Costs Harm Your Credit, The New York Times (2014)
  • 20. Metric-Based Pricing Reduces Change of Hitting Full OOP W/PPO (45% disc) Billed Charges $10,000 Total Allowed/Paid $5,500 Member Deductible $5,000 Member Paid $5,000 Plan Paid $500 Total Paid $5,500 W/MBP (62% disc) $10,000 $3,800 $5,000 $3,800 $0 $3,800 Scenario: $10,000 Billed Charges for Hospital Visit Savings $1,200 $500 $1,700
  • 21. MYTH #4 Providers won’t let people with metric-based plans in to their facility
  • 22. Provider Pushback Providers accept MBP patients the vast majority of time 1 In rare cases, providers will demand payment up front for a planned procedure (colonoscopy / mammogram) --- in those cases a single-patient contract can be negotiated so member receives proper care3 Most common forms of pushback occur after bill is paid – appeal and balance bill 2
  • 23. MYTH #5 Metric-based pricing is a short-term solution
  • 24. Not if it’s done right… Negotiating payment any time there is pushback leads to cost uncertainty, stop/loss issues and encourages providers to increase pushback1 Current PPO model with annual increase in health care spend is not sustainable 3 ELAP has clients w/ 9+ years on full audit program with little to no increase in spend year over year 2 Hold the line Consistent Savings Status Quo ineffective
  • 25. How metric-based pricing addresses the root of the problem Why MBP? 5 common myths about metric- based pricing Myths The 3 keys to a successful MBP program Success Agenda The unsustainable ‘status quo’ of a PPO system The Problem
  • 26. 3 Keys To A Successful MBP Program
  • 27. KEY #1 Employer and Employee education
  • 28. KEY #2 Strong and experienced patient advocacy
  • 29. KEY #3 Picking the right prospect
  • 30. Indicators of a good MBP fit • Self-funded, 150+ enrolled employees • High health care costs / high renewal increase • Engaged executives / innovative mindset • Organization with tight budgets, or low margins