The document discusses two tools, MarcEdit and Open Refine, that can be used to enhance metadata workflows in technical services. It provides an overview of the key features of each tool, including their abilities to batch edit records, extract fields, merge records, and clean up inconsistencies for MarcEdit, and separate multiple values, analyze field distributions, and enable linked data applications for Open Refine. The presentation was given by Emily Dust Nimsakont of the Nebraska Library Commission at the NLA/NSLA Annual Conference on October 9, 2014.