Jason Mesut, his fellow Creative Director, Will Bloor, and fellow Technical Director, Phil Hawksworth discuss the aspirations and challenges of user experience specialists working together in harmony with designers and developers in order to deliver beautiful and effective user design solutions.

1. Working together to
develop beautiful user
experiences
Jason Mesut, Will Bloor, Phil Hawksworth from The Team
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2. The most important
aspect of delivering the
best user experiences
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3. 3

4. Blame Time Collaboration
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5. Blame
http://www.flickr.com/photos/twatson/3168755758/
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6. 6

7. 7

8. GOD
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9. Designers as stylists
http://www.flickr.com/photos/myoldpostcards/
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10. 10

11. 11

12. Over-promising and under-delivering
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13. Poorly thought-through deliverables
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14. Time
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15. management
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16. creative process
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17. craft at each stage
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18. iterations
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19. sign off
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20. please don’t
screw it up
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21. craft?
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22. balance
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23. compromises
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24. more time
v
right time
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25. Collaboration
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26. all in one
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27. insights
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28. experts need
more expertise
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29. osmosis
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30. coordination
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31. contact
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32. avoid the
echo chamber
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33. argue & respect
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34. Form
Visual design
Make it look right
The best user
experience
Fit Function
Architecture Development
Make it feel right Make it work right
Business analyst
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35. And try to follow some principles
1. Get over arguments quickly, and move on
2. Make the right time for each other
3. Recognise that we are all designers
4. Get what you need from others, give others what they need
from you
5. Share the blame and the fame
6. Learn from each other
7. Care for each other
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36. 1o top tips
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37. 1. Get others involved early
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38. 1. Get others involved early
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39. 2. Sketch together
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40. 2. Sketch together
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41. 2. Sketch together
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42. 3. Feed back on each other regularly
• Not just every 6 months
• Praise
• Criticise constructively
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43. 4. Put work in progress up on display
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44. 5. Meet for regular standups
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45. 6. Share links
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46. 7. Involve others in user research
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47. 8. Keep up with what colleagues are doing
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48. 9. Eat, drink and team build together
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49. 10. Quality outputs
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50. 10. Right level of detail
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51. 10 top tips
1. Get others involved earlier
2. Sketch together
3. Feed back on each other regularly
4. Put work in progress up on display
5. Meet for regular stand-ups throughout a project
6. Share links
7. Involve others in user research
8. Keep up with what your colleagues are doing
9. Eat, drink and teambuild together
10. Deliver quality outputs with the right level of care, detail and polish
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52. A little exercise
All stand please
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53. And repeat after me…
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54. Our client who
have the cash
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55. Hallowed be
thy challenge
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56. Thy solution come
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57. Thy will be done
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58. Through technology
as it is in design
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59. Give us this day our
positive user experiences
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60. And forgive us
our tantrums
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61. As we forgive those
who argue with us
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62. And lead us
not into blame
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63. By working together to
develop beautiful user
experiences
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64. For thine is the kingdom,
the power and the
deadline
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65. Forever and ever
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66. Amen breaks
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67. Thank you,
please sit down
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68. A prayer for our digital faith
Our client who have the budget/cash,
hallowed be thy challenge
Thy solution come.
Thy will be done
through technology as it is in design.
Give us this day our essential user experience,
and forgive us our tantrums/mistakes,
as we forgive those who disagree/make mistakes against/with us,
and lead us not into blame,
by delivering great products through collaborative working
For thine is the kingdom, the power and the deadline, forever and forever
Amen breaks
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69. dConstruct card
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70. What makes a great digital team?
“A desire to give control over
something to a colleague who
can make it bigger, better, more
beautiful”
Nic Ford, BBC at dConstruct 09
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71. Questions?
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