1. The document provides 10 tips for new guides on an online platform. It advises practicing to gain experience and develop rhythm, working in set time increments to build momentum, and using peak times to get back-to-back questions.
2. Participating in forums is recommended for help, questions, and solutions from others. Reading handbooks can help increase performance metrics.
3. Low quality answers should not discourage as everyone has an off day; posting questions on forums can provide help. Specialist answers get recorded for future use.