Our industry... in 20 years!
Trends and predictions in events, meetings, hospitality, and travel
August 2015
Dan Berger | CEO | Social Tables
@danberger | #WEC15 | 2015
Audience-Presenter Contract
● Leave at any time.
● Join the conversation: #WEC15 or
@danberger.
● Steal everything.
@danberger | #WEC15 | 2015
I am a
participant.
I am a planner. I am a believer.
@danberger | #WEC15 | 2015
@danberger | #WEC15 | 2015
@danberger | #WEC15 | 2015
@danberger | #WEC15 | 2015
3,000 customers (50,000 users)
150 countries
3 languages
@danberger | #WEC15 | 2015
@danberger | #WEC15 | 2015
1 billion sq ft of function space
500,000 events created
63 million attendees impacted
@danberger | #WEC15 | 2015
Just how big are meetings
and events in the U.S.?
Globally?
@danberger | #WEC15 | 2015
Learning
Zone
Three Ways to Measure the Impact of Meetings
Direct The expenditures with
booking and attending the
event.
Travel, F&B, accommodations,
activities, etc.
Indirect The purchasing of goods and
services between participants
at the event.
Buying products or booking
services from showcasing
vendors
Induced The future business
conducted as a result of
connections at an event.
Leisure travel, future unrelated
business transactions between
participants
What You’re Going to Learn With Me
1.8 million meetings in the
U.S. per year for a total
direct spend of $280mm.
The U.S. meeting market is large.
The Economic Significance of Meetings to the U.S. Economy, CIC Study, PwC, 2012
What You’re Going to Learn With Me
● $565 bn in 2012, including
accommodation, transportation, and
support costs.
● Hotel revenue associated with meetings
and events is $103 bn.
The global meetings and events market is even
larger.
Frost and Sullivan, “A Survey of Meeting and Event Planning Professionals and Hotel Operators,” June 2013
@danberger | #WEC15 | 2015Source: World Travel & Tourism Council
Global GDP
contribution of
travel will be $8
trillion in 2015
and is rising to
almost $12 trillion
in 2025.
“
What You’re Going to Learn With Me
Frost and Sullivan, “A Survey of Meeting and Event Planning Professionals and Hotel Operators,” June 2013
Special Events Magazine
Businesses spend money on events.
● Businesses spend 1% of revenue on meetings/events.
● 25% of corporate planners expect to plan more events this year.
● Millennials value events more than previous generations.
What You’re Going to Learn With Me
● Live Nation Concert Revenue was up 29% in Q1 of
2014.
● Google search for sport tickets up 32% from 2 years ago.
Consumers spend more money on events.
"Lifting the Curtain on Live Events," Think with Google, 2014
Brookings Institute
@danberger | #WEC15 | 2015
Why do meetings and events
matter?
● Meetings and events are a leading
indicator of the economy.
● Meetings and events precede leisure
travel.
● Their true economic significance is
immeasurable.
Meetings and events matter.
@danberger | #WEC15 | 2015
Predictions for 20 years in
events, meetings, hospitality, and
travel.
The number of event planners will
continue to rise significantly.
There were
94k planners
in the U.S. in
2012.
That number
will grow 33%
by 2022.
Source: US Bureau of Labor Statistics
Meeting and event professionals
will be more strategic than ever.
Event planning will be a more
respected and common field.
Of the 3,000
universities in
the U.S., 80
each meeting
planners
@danberger | #WEC15 | 2015
Which trend excites you?
Scares you? What will you
do about it?
The industry as we know it will
be obliterated.
The industry will continue to
consolidate.
7 hotel companies
own 80 brand
Source: IBISworld, USA Today
2 companies make
up 20% of the event
revenue.
Expedia and Orbitz
control 80% of the
OTA market.
There are only 3
major air carriers
Event logistics will be
automated.
Technology will be more integrated into
our lives, and thus, into events.
@danberger | #WEC15 | 2015
Which trend excites you?
Scares you? What will you
do about it?
Group business will be booked
mostly online.
Event planning software will be
free and integrated.
There are
200 event
registration
softwares.
Custom event apps will
no longer exists.
There are
120 event
app
companies
Learning
Zone
Networks at hotels and events will
be a target for hackers.
@danberger | #WEC15 | 2015
Which trend excites you?
Scares you? What will you
do about it?
@danberger | #WEC15 | 2015
Live events will be an important
source of revenue for most
companies
@danberger | #WEC15 | 2015
1. Identify attendee
segment.
2. Simulate their
experience from
cradle to grave or
survey them.
Extending
Exiting
Engaging
Experiencing
Entering
Arriving
Anticipating
Attracting
Announcing
JourneyMapping
Source: The 8 Phases of a Successful Event, Maritz
Learning
Zone
1990s 2010s 2030s
Virtual audiences will be
a basic component of events.
Discovery will be seamless and
perfect.
Event space will be more
commoditized than ever.
@danberger | #WEC15 | 2015
Hotels will do mostly group
business.
@danberger | #WEC15 | 2015
Which trend excites you?
Scares you? What will you
do about it?
@danberger | #WEC15 | 2015
Events will mostly be indoors
or under covered structures.
Everything you will need will be
available on-demand.
@danberger | #WEC15 | 2015
Learning
Zone
Organized labor will be
less of an issue because events
will be setup automatically.
@danberger | #WEC15 | 2015
Which trend excites you?
Scares you? What will you
do about it?
There will be a subscription
model for events.
Free events will be expected by
consumers.
There will be no cash at events.
Events will be crowdfunded.
Learning
Zone
@danberger | #WEC15 | 2015
F&B will be replaced by more
efficient supplements and
synthetic alternatives
@danberger | #WEC15 | 2015
Which trend excites you?
Scares you? What will you
do about it?
Education will be the key
component at meetings.
Content will be crowdsourced.
Events will be smaller and more
intimate.
@danberger | #WEC15 | 2015
There will be no more
weddings.
@danberger | #WEC15 | 2015
Experiences will be more
common and more expensive.
Face-to-face interactions will be
even more coveted.
Source: eMarketer, April 2014
@danberger | #WEC15 | 2015
Which trend excites you?
Scares you? What will you
do about it?
@danberger | #WEC15 | 2015
Connecting | Q&A
email: dan@socialtables.com
phone: 917-359-7757
twitter: @danberger
if you give me
your card, I
can send you
the slides!

Meetings and Events in 20 Years

  • 1.
    Our industry... in20 years! Trends and predictions in events, meetings, hospitality, and travel August 2015 Dan Berger | CEO | Social Tables
  • 2.
    @danberger | #WEC15| 2015 Audience-Presenter Contract ● Leave at any time. ● Join the conversation: #WEC15 or @danberger. ● Steal everything.
  • 3.
    @danberger | #WEC15| 2015 I am a participant. I am a planner. I am a believer.
  • 4.
  • 5.
  • 6.
  • 7.
    @danberger | #WEC15| 2015 3,000 customers (50,000 users) 150 countries 3 languages
  • 8.
  • 9.
    @danberger | #WEC15| 2015 1 billion sq ft of function space 500,000 events created 63 million attendees impacted
  • 10.
    @danberger | #WEC15| 2015 Just how big are meetings and events in the U.S.? Globally?
  • 11.
    @danberger | #WEC15| 2015 Learning Zone Three Ways to Measure the Impact of Meetings Direct The expenditures with booking and attending the event. Travel, F&B, accommodations, activities, etc. Indirect The purchasing of goods and services between participants at the event. Buying products or booking services from showcasing vendors Induced The future business conducted as a result of connections at an event. Leisure travel, future unrelated business transactions between participants
  • 12.
    What You’re Goingto Learn With Me 1.8 million meetings in the U.S. per year for a total direct spend of $280mm. The U.S. meeting market is large. The Economic Significance of Meetings to the U.S. Economy, CIC Study, PwC, 2012
  • 13.
    What You’re Goingto Learn With Me ● $565 bn in 2012, including accommodation, transportation, and support costs. ● Hotel revenue associated with meetings and events is $103 bn. The global meetings and events market is even larger. Frost and Sullivan, “A Survey of Meeting and Event Planning Professionals and Hotel Operators,” June 2013
  • 14.
    @danberger | #WEC15| 2015Source: World Travel & Tourism Council Global GDP contribution of travel will be $8 trillion in 2015 and is rising to almost $12 trillion in 2025. “
  • 15.
    What You’re Goingto Learn With Me Frost and Sullivan, “A Survey of Meeting and Event Planning Professionals and Hotel Operators,” June 2013 Special Events Magazine Businesses spend money on events. ● Businesses spend 1% of revenue on meetings/events. ● 25% of corporate planners expect to plan more events this year. ● Millennials value events more than previous generations.
  • 16.
    What You’re Goingto Learn With Me ● Live Nation Concert Revenue was up 29% in Q1 of 2014. ● Google search for sport tickets up 32% from 2 years ago. Consumers spend more money on events. "Lifting the Curtain on Live Events," Think with Google, 2014 Brookings Institute
  • 17.
    @danberger | #WEC15| 2015 Why do meetings and events matter?
  • 18.
    ● Meetings andevents are a leading indicator of the economy. ● Meetings and events precede leisure travel. ● Their true economic significance is immeasurable. Meetings and events matter.
  • 19.
    @danberger | #WEC15| 2015 Predictions for 20 years in events, meetings, hospitality, and travel.
  • 20.
    The number ofevent planners will continue to rise significantly. There were 94k planners in the U.S. in 2012. That number will grow 33% by 2022. Source: US Bureau of Labor Statistics
  • 21.
    Meeting and eventprofessionals will be more strategic than ever.
  • 22.
    Event planning willbe a more respected and common field. Of the 3,000 universities in the U.S., 80 each meeting planners
  • 23.
    @danberger | #WEC15| 2015 Which trend excites you? Scares you? What will you do about it?
  • 24.
    The industry aswe know it will be obliterated.
  • 25.
    The industry willcontinue to consolidate. 7 hotel companies own 80 brand Source: IBISworld, USA Today 2 companies make up 20% of the event revenue. Expedia and Orbitz control 80% of the OTA market. There are only 3 major air carriers
  • 26.
    Event logistics willbe automated.
  • 27.
    Technology will bemore integrated into our lives, and thus, into events.
  • 28.
    @danberger | #WEC15| 2015 Which trend excites you? Scares you? What will you do about it?
  • 29.
    Group business willbe booked mostly online.
  • 30.
    Event planning softwarewill be free and integrated. There are 200 event registration softwares.
  • 31.
    Custom event appswill no longer exists. There are 120 event app companies
  • 32.
  • 33.
    Networks at hotelsand events will be a target for hackers.
  • 34.
    @danberger | #WEC15| 2015 Which trend excites you? Scares you? What will you do about it?
  • 35.
    @danberger | #WEC15| 2015 Live events will be an important source of revenue for most companies
  • 36.
    @danberger | #WEC15| 2015 1. Identify attendee segment. 2. Simulate their experience from cradle to grave or survey them. Extending Exiting Engaging Experiencing Entering Arriving Anticipating Attracting Announcing JourneyMapping Source: The 8 Phases of a Successful Event, Maritz Learning Zone
  • 37.
    1990s 2010s 2030s Virtualaudiences will be a basic component of events.
  • 38.
    Discovery will beseamless and perfect.
  • 39.
    Event space willbe more commoditized than ever.
  • 40.
    @danberger | #WEC15| 2015 Hotels will do mostly group business.
  • 41.
    @danberger | #WEC15| 2015 Which trend excites you? Scares you? What will you do about it?
  • 42.
    @danberger | #WEC15| 2015 Events will mostly be indoors or under covered structures.
  • 43.
    Everything you willneed will be available on-demand.
  • 44.
    @danberger | #WEC15| 2015 Learning Zone
  • 45.
    Organized labor willbe less of an issue because events will be setup automatically.
  • 46.
    @danberger | #WEC15| 2015 Which trend excites you? Scares you? What will you do about it?
  • 47.
    There will bea subscription model for events.
  • 48.
    Free events willbe expected by consumers.
  • 49.
    There will beno cash at events.
  • 50.
    Events will becrowdfunded.
  • 51.
  • 52.
    @danberger | #WEC15| 2015 F&B will be replaced by more efficient supplements and synthetic alternatives
  • 53.
    @danberger | #WEC15| 2015 Which trend excites you? Scares you? What will you do about it?
  • 54.
    Education will bethe key component at meetings.
  • 55.
    Content will becrowdsourced.
  • 56.
    Events will besmaller and more intimate.
  • 57.
    @danberger | #WEC15| 2015 There will be no more weddings.
  • 58.
    @danberger | #WEC15| 2015 Experiences will be more common and more expensive.
  • 59.
    Face-to-face interactions willbe even more coveted. Source: eMarketer, April 2014
  • 60.
    @danberger | #WEC15| 2015 Which trend excites you? Scares you? What will you do about it?
  • 61.
    @danberger | #WEC15| 2015 Connecting | Q&A email: dan@socialtables.com phone: 917-359-7757 twitter: @danberger if you give me your card, I can send you the slides!