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Predictions for the Decade
@danberger
February 29, 2020
@danberger
I’m a believer.
I’m an entrepreneur.
I’m a participant.
I’m a planner.
@danberger
@danberger
1. Data upfront.
2. Trends built off of the data.
3. Predictions built off the trends.
NOTE:
● This is meant to expand your thinking, not to
scare you.
● Some data is global but mostly US.
The Rules of the Road
@danberger
100s of data points
44 Trends
10 Predictions
60 Minutes
@danberger
Global hotel investment
volumes held steady in 2019
#hotels DATA
@danberger
Convention hotels are a thing of
the past (US)
#hotels DATA
@danberger
Limited and select service is the
name of the game (US)
#hotels DATA
@danberger
● Hoteliers will continue to be hands-on as they
become more sophisticated owners.
● Chains will continue to invest in limited & select
service brands.
● Revenue managers are starting to focus on
smaller groups.
● 2019 was the last year of global hospitality growth
this cycle.
Hotel owners are diving into the
details
TRENDING#hotels
@danberger@danberger
The new decade will start
with a buyer’s market
PREDICTION
@danberger
US meat consumption has
shifted towards chicken
#F&B DATA
@danberger
The US is an outlier in terms of
beef consumption
#F&B DATA
@danberger
Alternative meats are picking up
steam
#F&B DATA
@danberger
Beer accounts for less than 50%
of alcohol consumption
#F&B DATA
@danberger
● Local fast-casual concepts are starting to take the
place of restaurants in hotels.
● CBD-infused drinks are appearing on beverage
menus.
● Lab-grown meats are starting to replace
ingredients, leapfrogging vegetarian/vegan
meals.
● Alcohol-free events will cater to the
sober-curious.
Every aspect of F&B is being
challenged
TRENDING
@danberger
Most events will be meatless
and many alcohol-free
@danberger
PREDICTION
Food may even be optional.
@danberger
Consumers are more concerned
about their personal data
#data DATA
@danberger
More than half of Americans think
Facebook will do more harm than
good
#data DATA
@danberger
Big Tech regulation is not a
political issue
#data
15% jump in 4 months
DATA
@danberger
Americans are spending more
time on digital media than ever
before
#screen-time DATA
@danberger
● GDPR-inspired regulation will be the global
norm.
● Device-free events will be welcomed and
enforced.
● Events will be the target of hackers and bad
actors.
● Some attendees will go badgeless or even
anonymous.
● Large events will have quarantine spaces.
Privacy standards will increase
TRENDING#data
@danberger@danberger
Attendees’ privacy
expectations will increase
PREDICTION
@danberger
Employers are embracing
remote work
#work DATA
@danberger
Freelancers are a growing part of
the economy
#work DATA
@danberger
● Pop-up coworking spaces will become the norm
in events.
● Hotels will offer coworking amenities as they
transform into lifestyle products.
● Internal events will be seen as a key tool to
engage remote workers.
● New meeting formats will be created to better
include a remote workforce.
Coworking is the new normal
TRENDING#work
@danberger
Planners will integrate
coworking and remote
attendance into their
programs
@danberger
PREDICTION
@danberger
Community events are growing
as people seek connectedness
Total Meetup.com Group joins per week
#event-types DATA
● Meetup hosted 250k meetups/month in 2019.
@danberger
Employee engagement is the key
to positive business outcomes
#employee-engagement DATA
@danberger
Events must balance inclusivity
and exclusivity
● HR is going to devote more resources for
employee events
● Employee events are going to be more important
than marketing events.
● Employers that provide event & meeting
planning training for their employees will do
better.
● Company events will be viewed as perks that win
in the war for talent.
● More platforms will emerge to help people
connect in the real world.
TRENDING
@danberger@danberger
Events that provide attendees a
sense of belonging will win
PREDICTION
@danberger
New digital supply channels for
group business emerge monthly
#distribution DATA
@danberger
● Suppliers will proactively reach out to well-suited
planners, thanks to better prospecting tools
(sales enablement).
● Hotels will introduce direct book for small groups.
● Untrained and misaligned sales reps will be
forced out.
● Hotels and venues will compete with
non-traditional event spaces.
● CVBs will measure economic impact as much, if
not more, than room nights.
● Hotel sales reps will be measured on outcomes.
Group business is growing in
complexity
TRENDING
@danberger
There will be more ways to
source groups & meetings
@danberger
PREDICTION
@danberger
Predictable physical work can be
replaced by machines
DATA#labor
@danberger
● Automation will give planners more time to be
creative.
● Simple proposals will be automated while more
robust ones will start costing money.
● Hotels and meeting planners will choose
consolidated event management platforms.
● Virtual site visits will augment in-person sites.
● Programs and attendee lists will be semi-
automated thanks to recommendation engines.
● Floor plans will be more effective thanks to machine
learning.
● Robots will replace certain hotel and event staff.
Technology is upgrading every
step in event planning
TRENDING
@danberger
Technology will augment the
way we plan for the better
@danberger
PREDICTION
@danberger
The middle class is growing
globally
DATA#macroeconomics
@danberger
● The growing global middle class means more
prospective attendees.
● Home-sharing will add new inventory in areas
with limited hotel supply.
● Driverless vehicles will unlock new destinations.
● Secondary markets will compete with traditional
ones.
● “Last mile” commuting vehicles will ease clogged
arteries during events.
New ways to travel will open up
new possibilities
TRENDING
@danberger
Events will be more accessible,
both in terms of attendance
and location
@danberger
PREDICTION
@danberger
There is a gap between what
businesses say and what
millennials believe
DATA#values
@danberger
● Every event will consider diversity & inclusion
from the planning committee to the program
itself.
● Organizations will take a strong stand on social
justice issues, impacting their programs.
● Leave no trace (“LNT”) will be an industry
standard.
New voices are entering the
industry
TRENDING
@danberger
The next generation’s values will
be reflected in the way we plan
@danberger
TREND
@danberger
● More last minute purchases means just-in-time
planning and supply chain management.
● Event insurance will be big business.
● Successful events will subcontract content from
specialized frenemies.
● Unconventional organizations will enter the
event planning business (eg LinkedIn).
● Most activations will be roaming, making
experiences less sequential and more fluid.
Staying relevant will be more
difficult
TRENDING
@danberger
Event organizers will need to be
more flexible than ever
@danberger
TREND
/end
dan@danjberger.com
@danberger

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February 2020 - SMU International Predictions for the decade - Predictions for the next Decade of Hospitality

  • 1. Predictions for the Decade @danberger February 29, 2020
  • 2. @danberger I’m a believer. I’m an entrepreneur. I’m a participant. I’m a planner. @danberger
  • 3. @danberger 1. Data upfront. 2. Trends built off of the data. 3. Predictions built off the trends. NOTE: ● This is meant to expand your thinking, not to scare you. ● Some data is global but mostly US. The Rules of the Road
  • 4. @danberger 100s of data points 44 Trends 10 Predictions 60 Minutes
  • 5. @danberger Global hotel investment volumes held steady in 2019 #hotels DATA
  • 6. @danberger Convention hotels are a thing of the past (US) #hotels DATA
  • 7. @danberger Limited and select service is the name of the game (US) #hotels DATA
  • 8. @danberger ● Hoteliers will continue to be hands-on as they become more sophisticated owners. ● Chains will continue to invest in limited & select service brands. ● Revenue managers are starting to focus on smaller groups. ● 2019 was the last year of global hospitality growth this cycle. Hotel owners are diving into the details TRENDING#hotels
  • 9. @danberger@danberger The new decade will start with a buyer’s market PREDICTION
  • 10. @danberger US meat consumption has shifted towards chicken #F&B DATA
  • 11. @danberger The US is an outlier in terms of beef consumption #F&B DATA
  • 12. @danberger Alternative meats are picking up steam #F&B DATA
  • 13. @danberger Beer accounts for less than 50% of alcohol consumption #F&B DATA
  • 14. @danberger ● Local fast-casual concepts are starting to take the place of restaurants in hotels. ● CBD-infused drinks are appearing on beverage menus. ● Lab-grown meats are starting to replace ingredients, leapfrogging vegetarian/vegan meals. ● Alcohol-free events will cater to the sober-curious. Every aspect of F&B is being challenged TRENDING
  • 15. @danberger Most events will be meatless and many alcohol-free @danberger PREDICTION Food may even be optional.
  • 16. @danberger Consumers are more concerned about their personal data #data DATA
  • 17. @danberger More than half of Americans think Facebook will do more harm than good #data DATA
  • 18. @danberger Big Tech regulation is not a political issue #data 15% jump in 4 months DATA
  • 19. @danberger Americans are spending more time on digital media than ever before #screen-time DATA
  • 20. @danberger ● GDPR-inspired regulation will be the global norm. ● Device-free events will be welcomed and enforced. ● Events will be the target of hackers and bad actors. ● Some attendees will go badgeless or even anonymous. ● Large events will have quarantine spaces. Privacy standards will increase TRENDING#data
  • 23. @danberger Freelancers are a growing part of the economy #work DATA
  • 24. @danberger ● Pop-up coworking spaces will become the norm in events. ● Hotels will offer coworking amenities as they transform into lifestyle products. ● Internal events will be seen as a key tool to engage remote workers. ● New meeting formats will be created to better include a remote workforce. Coworking is the new normal TRENDING#work
  • 25. @danberger Planners will integrate coworking and remote attendance into their programs @danberger PREDICTION
  • 26. @danberger Community events are growing as people seek connectedness Total Meetup.com Group joins per week #event-types DATA ● Meetup hosted 250k meetups/month in 2019.
  • 27. @danberger Employee engagement is the key to positive business outcomes #employee-engagement DATA
  • 28. @danberger Events must balance inclusivity and exclusivity ● HR is going to devote more resources for employee events ● Employee events are going to be more important than marketing events. ● Employers that provide event & meeting planning training for their employees will do better. ● Company events will be viewed as perks that win in the war for talent. ● More platforms will emerge to help people connect in the real world. TRENDING
  • 29. @danberger@danberger Events that provide attendees a sense of belonging will win PREDICTION
  • 30. @danberger New digital supply channels for group business emerge monthly #distribution DATA
  • 31. @danberger ● Suppliers will proactively reach out to well-suited planners, thanks to better prospecting tools (sales enablement). ● Hotels will introduce direct book for small groups. ● Untrained and misaligned sales reps will be forced out. ● Hotels and venues will compete with non-traditional event spaces. ● CVBs will measure economic impact as much, if not more, than room nights. ● Hotel sales reps will be measured on outcomes. Group business is growing in complexity TRENDING
  • 32. @danberger There will be more ways to source groups & meetings @danberger PREDICTION
  • 33. @danberger Predictable physical work can be replaced by machines DATA#labor
  • 34. @danberger ● Automation will give planners more time to be creative. ● Simple proposals will be automated while more robust ones will start costing money. ● Hotels and meeting planners will choose consolidated event management platforms. ● Virtual site visits will augment in-person sites. ● Programs and attendee lists will be semi- automated thanks to recommendation engines. ● Floor plans will be more effective thanks to machine learning. ● Robots will replace certain hotel and event staff. Technology is upgrading every step in event planning TRENDING
  • 35. @danberger Technology will augment the way we plan for the better @danberger PREDICTION
  • 36. @danberger The middle class is growing globally DATA#macroeconomics
  • 37. @danberger ● The growing global middle class means more prospective attendees. ● Home-sharing will add new inventory in areas with limited hotel supply. ● Driverless vehicles will unlock new destinations. ● Secondary markets will compete with traditional ones. ● “Last mile” commuting vehicles will ease clogged arteries during events. New ways to travel will open up new possibilities TRENDING
  • 38. @danberger Events will be more accessible, both in terms of attendance and location @danberger PREDICTION
  • 39. @danberger There is a gap between what businesses say and what millennials believe DATA#values
  • 40. @danberger ● Every event will consider diversity & inclusion from the planning committee to the program itself. ● Organizations will take a strong stand on social justice issues, impacting their programs. ● Leave no trace (“LNT”) will be an industry standard. New voices are entering the industry TRENDING
  • 41. @danberger The next generation’s values will be reflected in the way we plan @danberger TREND
  • 42. @danberger ● More last minute purchases means just-in-time planning and supply chain management. ● Event insurance will be big business. ● Successful events will subcontract content from specialized frenemies. ● Unconventional organizations will enter the event planning business (eg LinkedIn). ● Most activations will be roaming, making experiences less sequential and more fluid. Staying relevant will be more difficult TRENDING
  • 43. @danberger Event organizers will need to be more flexible than ever @danberger TREND