Medusa provides infrastructure as a service (IaaS) through its shared space product. It delivers internet and computing resources through a service plan to customers. Medusa's infrastructure can be changed immediately through a web interface by frontline staff. Medusa ensures high service availability through fast response to customer requests and issues. It creates different types of shared office spaces, including hot desks, meeting rooms, and common areas. Medusa treats customers as four types with specific needs that can evolve over time.

1. Infrastructure-as-a-Servicein SharedSpace Medusa is a product of

3. Who Are We? Leading Specialists in Shared Space (MTU)

5. Infrastructure is the correct network environment AND the ability to change it. Now.

8. Speed of response to requests

9. Knowledge and resourcesMedusa ensures the SLA through “Enable & Respond” (*SLA : Service Level Agreement) Errors are rarely the problem! Support Ticket Distribution

10. What do we do?

11. Medusa creates different types of space Hotdesks /CoWork Meeting Common services Copier / Scanner Breakout & Public areas Reception & Admin Company Y - Room 21 Company A - Room 1 Company B – Room 2 Company C - Room 3 Company C- Room 23 Company D- Room 12 Company D - Room 11 Company X - Room 20 Company D - Room 10 Comms room Medusa User Equipment Switches User Equipment Switches User Equipment Switches User Equipment

12. Medusa creates different types of space Hotdesks /CoWork Meeting Common services Copier / Scanner Breakout & Public areas Reception & Admin Company Y - Room 21 Company A - Room 1 Company B – Room 2 Company C - Room 3 Company C- Room 23 Company D- Room 12 Company D - Room 11 Company X - Room 20 Company D - Room 10 Comms room Medusa User Equipment Switches User Equipment Switches User Equipment Switches User Equipment

13. REVISE ISDN / PRI Internet SIP Voice Switch or Other Gateway Medusa Medusa VoIP Controller port VoIP Trunk Converged Voice + Data Vlan Switches Independent Voice & Data Data only drop Voice only Drop Voice AND data drop

14. Customer Types Customers can be treated as 4 TYPES,each with specific needs But Customers evolve between types as well.

15. Future (proof)

16. Centre Charge - Customer Portal View (Cassie)

18. WiFi-2 Future-proof for when everyone has 3 devices Guaranteed to 36Mbps raw-air Full Spec 300 Mbps raw air PLUS Medusa’s Roaming user technology.

19. This has been: Infrastructure as a Service, by Medusa For information on PBL and Medusa info@medusabusiness.comwww.medusabusiness.com This presentation at