The document discusses the importance of conducting both primary and secondary research. It states that primary research involves setting up your own research like questionnaires, focus groups, or online forums to get first-hand opinions from the public. Secondary research uses existing data and statistics from other sources to help design something successful more quickly. The document then outlines a research plan to study public perceptions of Old Spice, including distributing a questionnaire to gauge reactions to Old Spice ads and convening a focus group of classmates to discuss Old Spice branding. Sample questions for both the questionnaire and focus group are provided.