MedExpert is a CRM, SFA and expense management software solution that has been implemented by pharmaceutical companies Actavis Romania and Alfa Wassermann Romania. It allows users to manage expenses and payments, includes automated import of documents to ERP systems, and electronic approval workflows. The platform provides benefits like time savings, effective expense control and management, and is supported by a dedicated team of over 600 users.

1. MedExpert implementation at
Alfa Wassermann Romania Actavis Romania
London finalist 2011 Berlin finalist 2012
IT EUROPA – European IT Excellence Awards
Awards the best IT solutions and practices, rewarding the dedication towards
Customers.

2. Testimonials
• Alina Culcea - Country Manager Actavis Romania
MedExpert is a solution with certain benefits, both for the medical representatives
and the management. Last but not least, the support and proactive attitude of our
partners, entitle us to recommend with confidence the cooperation with this team.
• Carmela Negulescu - Country Manager Alfa Wassermann Romania
MedExpert helps us to have a more effective business.
The support offered by our partners is excellent.
• Alina Barcaru – IT Director Farmexim
Through MedExpert SFA & CRM, together with SoftExpert Mobility team, we
succeeded in implementing a turn-key solution, which brought us closer to our
clients, offering the salesforce members the necessary information in real-time.
• Claudia Marinescu - Office&HR Manager CROMA Pharma Romania
Regarding MedExpert team, I appreciate in the first place their professionalism,
patience, seriousness and constant availability in the communication with my
colleagues.
CROMA Pharma team thank you for your promptitude, seriousness and
professionalism.

3. MedExpert Platform
MedExpert CRM MedExpert Plus
MedExpert SFA MedExpert Konector
MedExpert BI
Teams Sales data ERP
(IMS, Cegedim, distributors)

4. MedExpert Plus
- Expenses management -

5. Features – system administrator
The system administrator inputs the necessary data to use the application:
e. Document types with correspondences with budget codes and accounts;
g. The users and their login details;
i. The clients;
k. The products.

6. Features - users
The users input the following data:
c.The details of the payment documents :
-date;
-type;
-payment type (card or cash);
-amount;
-VAT (it is automated filled at the standard rate but it can be edited for
payments with another rate);
-the allocated product;
-the allocated client.
b. Cash withdrawals.

7. Approval flow
b.The manager can approve/reject a document. In case of rejection there is
the possibility to add a comment;
d.A financial operator can approve/reject a document. In case of rejection
there is the possibility to add a comment;
f.The user corrects or deletes the rejected document;
h.The cycle repeats until all the documents are approved;
j.After financial approval, the documents can be exported in the ERP
application.

8. Reports
1. Expense statement: can be printed, signed and archived;
3. Expenses per user;
5. Expenses per budget code;
7. Expenses per document;
9. Costs per client;
11. Costs per product;
13. Costs per call;
15. Costs per brand per physician;
17. Costs vs Sales per brand;

9. Benefits
4. Time save: automatically import of documents in ERP;
6. Time save: electronic approval flow;
8. Effective and simple expenses control;
10. Control of expense effectiveness.

10. Professional support
• Four person dedicated support team
• Several phone lines
• Dedicated email address (client_name@medexpert.ro)
• Real-time support through remote software solution

11. Over 600 users

12. Contact
• Romania, Craiova
• Tel : +40.351.176804
• Fax : +40.361.816395
• office@medexpert.ro
• office@softexpertmobility.com
• www.medexpert.ro
• www.softexpertmobility.com
MedExpert Platform is developed by SoftExpert Mobility