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Karen Dian Philipski, CCA
97 E New York Ave. Pontiac, MI 48340
kdtedder@hotmail.com
cell-734-833-3849
Certification
Certified Coding Associate
Certificate
Medical Receptionist/Billing and Coding-Certificate, Schoolcraft College, Livonia, MI
Highlights of Qualifications
Over 37 years customer service experience in retail setting, 5 years of clerical experience in
Medical Insurance office setting
College Coursework
Medical Billing,Medical Coding,Legal Aspectof Health Information, MedicareFraud andAbuse, HIPAA, Medical Office
Procedures, Medical Terminology andTrainedindiagnosticcodingusingICD-9-CMand procedural codingusingCPTcoding
manual,Biology,ComputerInformationSystem, MarketingandManagement,Accounting
Professional OfficeSkills
Handledconfidential information,verifiedmedical insurance, verifiedmedicalprescriptions, answeredmulti-phone systemand
relayedmessages, assistedpersonnel withcopying,correlatedclaims,preparedCitytransfer,UPS,US mail andFederal express,
sortedincomingmail,typedletters(hospitalanddoctorsnegotiations,appeals,contractsmembernotifications),dataentry,
retrievedandfile patientfiles,labeled,stuffedandstampedenvelopesformembernotifications
OfficeSkills
Able toeasilybuildrapportandcommunicate withclients,staff andcolleagues,scanningmedical records,experiencedinfil ing,
data entry,preparingcash receipts,bankdeposits,correlatingcopies,large mailings,lighttypingandmostoffice equipment
CustomerService Skills
Greetcustomers,processedmerchandisereturnsinafriendly manner,focusingonsatisfyingcustomerneeds,assisted
customerswith special orders,handledcomplaintsandcompliments
ComputerSkills
HealthData ManagementSystemv3.4,Multi-techFax Finder,HylandSoftwareVirtual Printer,
3M Encoder,Medisoft,SmartLinkand Smart Log and mostoffice equipment.
Employment History
2013-present EngagementTrainer/Auditor Advantage Solutions ShelbyTwp,MI
2013-2014 Release of InformationSpecialistI HealthPort Commerce Twp. and Detroit, MI
2012-2012 Medical Document/InsuranceVerifications J & B Medical Supply Wixom, MI
2011-2012 Site Supervisor RoadRunR Maint. Pontiac,MI
2007-2012 OperationsSupport the Great Indoors Novi,MI
2006-2008 CustomerService Representative Comerica FarmingtonHills,MI
2004-2006 CustomerService Representative LOWES Commerce Twp,MI
2002-2004 CustomerService Representative TCF Bank Commerce Twp,MI
1998-2001 OperationsSupport Analyst ManageAbility Novi,MI

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Med resume 2

  • 1. Karen Dian Philipski, CCA 97 E New York Ave. Pontiac, MI 48340 kdtedder@hotmail.com cell-734-833-3849 Certification Certified Coding Associate Certificate Medical Receptionist/Billing and Coding-Certificate, Schoolcraft College, Livonia, MI Highlights of Qualifications Over 37 years customer service experience in retail setting, 5 years of clerical experience in Medical Insurance office setting College Coursework Medical Billing,Medical Coding,Legal Aspectof Health Information, MedicareFraud andAbuse, HIPAA, Medical Office Procedures, Medical Terminology andTrainedindiagnosticcodingusingICD-9-CMand procedural codingusingCPTcoding manual,Biology,ComputerInformationSystem, MarketingandManagement,Accounting Professional OfficeSkills Handledconfidential information,verifiedmedical insurance, verifiedmedicalprescriptions, answeredmulti-phone systemand relayedmessages, assistedpersonnel withcopying,correlatedclaims,preparedCitytransfer,UPS,US mail andFederal express, sortedincomingmail,typedletters(hospitalanddoctorsnegotiations,appeals,contractsmembernotifications),dataentry, retrievedandfile patientfiles,labeled,stuffedandstampedenvelopesformembernotifications OfficeSkills Able toeasilybuildrapportandcommunicate withclients,staff andcolleagues,scanningmedical records,experiencedinfil ing, data entry,preparingcash receipts,bankdeposits,correlatingcopies,large mailings,lighttypingandmostoffice equipment CustomerService Skills Greetcustomers,processedmerchandisereturnsinafriendly manner,focusingonsatisfyingcustomerneeds,assisted customerswith special orders,handledcomplaintsandcompliments ComputerSkills HealthData ManagementSystemv3.4,Multi-techFax Finder,HylandSoftwareVirtual Printer, 3M Encoder,Medisoft,SmartLinkand Smart Log and mostoffice equipment. Employment History 2013-present EngagementTrainer/Auditor Advantage Solutions ShelbyTwp,MI 2013-2014 Release of InformationSpecialistI HealthPort Commerce Twp. and Detroit, MI 2012-2012 Medical Document/InsuranceVerifications J & B Medical Supply Wixom, MI 2011-2012 Site Supervisor RoadRunR Maint. Pontiac,MI 2007-2012 OperationsSupport the Great Indoors Novi,MI 2006-2008 CustomerService Representative Comerica FarmingtonHills,MI 2004-2006 CustomerService Representative LOWES Commerce Twp,MI 2002-2004 CustomerService Representative TCF Bank Commerce Twp,MI 1998-2001 OperationsSupport Analyst ManageAbility Novi,MI