Karen Dian Philipski has over 37 years of customer service experience and 5 years of clerical experience in a medical insurance office setting. She has a certificate in Medical Receptionist/Billing and Coding from Schoolcraft College. She is a Certified Coding Associate with skills in medical billing, coding, HIPAA compliance, and various medical office software programs. Her experience includes handling confidential patient information, verifying insurance and prescriptions, data entry, filing, and other clerical tasks.