1. 65 Britt Road, East Hartford CT 06118
(H) 860-568-2300 (C) 860-930-3594 (E) evelyn-norman@comcast.net
Currently working full-time as a Certified Pharmacy Technician with 7 years of
experience. Knowledgeable in Insurance billing, customer service, data entry,
multiple computer programs, management of staff, scheduling of staff memebers.
Very ambitious. Quick learner. Very eager to learn and experience new things.
Personable and positive attitude. Extremely reliable.
Healthcare billing proficiency
Problem resolution ability
Enthusiastic caregiver
Extensive medical terminology
knowledge
Patient/family focused
Medical coding capability
Qualified in specimen
collection/processing
Pharmaceutical background.
HIPPA compliant
Scheduling staff members
Patient Relations
Phlebotomy procedure knowledge
Specimen Handling
Staff training/motivation
/development
Knowledgeable in EKG's
Certified for Pharmacy Technician
Competency in procedure
development
Patient positioning understanding
Talent in obtaining/charting vital
signs
Clinical training
Compounding of medication
knowledge
Voted Champion of Champions from the district of pharmacies. Indicating that I
have gone above and beyond to resolve customer complaints, issues, rejections
through Third Party Billing. Saving patients money on their prescription costs. A
leader within my store. Knowledge of work flow procedures. Delivered
compassionate care that exceeded Pharmacy requirements. Coordinated a Bake Sale
for a patients child who was extremely ill. Educated my co-workers on procedures.
07/2008 - Current Walgreens Pharmacy － Glastonbury, CT
Senior Certified Pharmacy Technician
Branford Hall Career Institute － Windsor, CT, USA
Medical Assisting
2015 Manchester Community College － Manchester, CT, USA
Evelyn Norman
Professional Background
Skill Highlights
Accomplishments
Professional Experience
Education and Training

2. Phlebotomist: Phlebotomy
I am currently a student at MCC with my graduation date December 10, 2015. I
have completed my internship successfully.
Certified with the PTCB in Connecticut. As well as licensed with the State of
Connecticut.
Will be taking the ASPT once graduated.
Certifications