The document discusses the need for Scrum Masters to measure their performance and impact. It provides 15 potential metrics across three roles of a Scrum Master: facilitator, servant leader, and change agent. Some example metrics include increasing meeting efficiency, improving team happiness, and reducing waste in the organization. The document encourages Scrum Masters to reflect on how metrics can help conversations with stakeholders and facilitate continuous improvement.
Agile Scrum Master is an advanced level Agile Project Management course that is ideal for individuals and enterprises that are looking to gain a comprehensive understanding of Agile methodologies and Scrum practices and covers Scrum Master role with regards to facilitating the Scrum team that adheres to Scrum theory, practices, and rules.
Agile and Scrum Master Certification training course accredited by EXIN is ideal for software developers, project team members, team leads, architects, project managers, scrum team members, scrum managers, scrum masters, teams transitioning to scrum, and any one who is part of IT and project management teams working on projects.
To know more about Agile Scrum Master Certification training worldwide,
please contact us at -
Email: support@invensislearning.com
Phone - US +1-910-726-3695,
Website: https://www.invensislearning.com
An Executive Insider's Guide to Enterprise Agile TransformationScott Richardson
Gain insights and learn real-world strategies and techniques for leading an enterprise or divisional Agile transformation as an executive or senior leader of a large organization.
[To download this complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations]
This introduction to Agile and Scrum is a presentation that provides a high-level overview of Agile and Scrum methodologies. The presentation is aimed at individuals who may have heard of Agile and Scrum but are not familiar with the concepts or principles.
The presentation begins with an introduction of the basic principles and values of Agile and Scrum, which includes an explanation of the Agile philosophy and principles, and an overview of the Scrum framework and its origins. It also discusses the benefits and drawbacks of Agile and Scrum and compares them to traditional project management methodologies.
The key roles and responsibilities within a Scrum team are discussed next, including the three key roles of Scrum Master, Product Owner, and Development Team. An explanation on how these roles interact with each other and the wider organization is provided.
The Scrum framework and its key components, including an overview of Sprints, Backlog, and Artifacts are also explained. The Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, are also covered.
Lastly, successful examples of how Agile and Scrum are used in various industries, such as software development, marketing, and education are presented. Discussions on how Agile and Scrum can be adapted to fit the needs of different projects and organizations are also provided.
By the end of the Agile and Scrum PPT presentation, attendees would have a solid foundation in Agile and Scrum methodologies, including a basic understanding of the principles and values, the Scrum framework and its key components, and the roles and responsibilities of the Scrum team. They would be equipped with the necessary knowledge to apply Agile and Scrum to their own work.
LEARNING OBJECTIVES
1. Understand the basic principles, values, benefits and drawbacks of Agile and Scrum.
2. Understand the key roles of the Scrum team, and the Scrum framework and its key components.
3. Understand how Agile and Scrum can be applied to various industries and projects and adapted to fit different situations.
Scrum, Kanban, and DevOps Sitting in a Tree… - Big Apple Scrum Day 2018Yuval Yeret
Scrum, Kanban, and DevOps Sitting on a Tree... (Learn how to leverage Kanban & Scrum together and how to fit DevOps into the picture)Should we use Scrum? Should we use Kanban? Where does DevOps fit into the picture? The best agile teams already know they don’t need to choose. Scrum teams improve when they start to look at flow inside and outside their sprints. Kanban teams improve when they have a disciplined cadence, and effective Product Ownership and Scrum Mastership. DevOps really is mainly about doing Agile the right way. In this session, we will look at a core definition of Scrum, Kanban & DevOps, do some myth-busting as well as identify the quite significant common ground between Scrum, Kanban and DevOps. We will then look at practical ways like the Kanban-based Sprint Backlog, Flow-based Daily Scrum, Visualizing aging work, Flow-based Sprint Planning - which bring some Kanban flow into your Scrum. We will look at how to bring Scrum roles/events/artifacts into your Kanban. We will look at ways to wrap Scrum with a Kanban Flow system that looks upstream/downstream and at the higher level picture of a DevOps Culture/Process. You’ll leave with a better understanding of how Scrum, Kanban, and DevOps relate to each other and with some ideas for experiments to try when back at work.
Agile Scrum Master is an advanced level Agile Project Management course that is ideal for individuals and enterprises that are looking to gain a comprehensive understanding of Agile methodologies and Scrum practices and covers Scrum Master role with regards to facilitating the Scrum team that adheres to Scrum theory, practices, and rules.
Agile and Scrum Master Certification training course accredited by EXIN is ideal for software developers, project team members, team leads, architects, project managers, scrum team members, scrum managers, scrum masters, teams transitioning to scrum, and any one who is part of IT and project management teams working on projects.
To know more about Agile Scrum Master Certification training worldwide,
please contact us at -
Email: support@invensislearning.com
Phone - US +1-910-726-3695,
Website: https://www.invensislearning.com
An Executive Insider's Guide to Enterprise Agile TransformationScott Richardson
Gain insights and learn real-world strategies and techniques for leading an enterprise or divisional Agile transformation as an executive or senior leader of a large organization.
[To download this complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations]
This introduction to Agile and Scrum is a presentation that provides a high-level overview of Agile and Scrum methodologies. The presentation is aimed at individuals who may have heard of Agile and Scrum but are not familiar with the concepts or principles.
The presentation begins with an introduction of the basic principles and values of Agile and Scrum, which includes an explanation of the Agile philosophy and principles, and an overview of the Scrum framework and its origins. It also discusses the benefits and drawbacks of Agile and Scrum and compares them to traditional project management methodologies.
The key roles and responsibilities within a Scrum team are discussed next, including the three key roles of Scrum Master, Product Owner, and Development Team. An explanation on how these roles interact with each other and the wider organization is provided.
The Scrum framework and its key components, including an overview of Sprints, Backlog, and Artifacts are also explained. The Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, are also covered.
Lastly, successful examples of how Agile and Scrum are used in various industries, such as software development, marketing, and education are presented. Discussions on how Agile and Scrum can be adapted to fit the needs of different projects and organizations are also provided.
By the end of the Agile and Scrum PPT presentation, attendees would have a solid foundation in Agile and Scrum methodologies, including a basic understanding of the principles and values, the Scrum framework and its key components, and the roles and responsibilities of the Scrum team. They would be equipped with the necessary knowledge to apply Agile and Scrum to their own work.
LEARNING OBJECTIVES
1. Understand the basic principles, values, benefits and drawbacks of Agile and Scrum.
2. Understand the key roles of the Scrum team, and the Scrum framework and its key components.
3. Understand how Agile and Scrum can be applied to various industries and projects and adapted to fit different situations.
Scrum, Kanban, and DevOps Sitting in a Tree… - Big Apple Scrum Day 2018Yuval Yeret
Scrum, Kanban, and DevOps Sitting on a Tree... (Learn how to leverage Kanban & Scrum together and how to fit DevOps into the picture)Should we use Scrum? Should we use Kanban? Where does DevOps fit into the picture? The best agile teams already know they don’t need to choose. Scrum teams improve when they start to look at flow inside and outside their sprints. Kanban teams improve when they have a disciplined cadence, and effective Product Ownership and Scrum Mastership. DevOps really is mainly about doing Agile the right way. In this session, we will look at a core definition of Scrum, Kanban & DevOps, do some myth-busting as well as identify the quite significant common ground between Scrum, Kanban and DevOps. We will then look at practical ways like the Kanban-based Sprint Backlog, Flow-based Daily Scrum, Visualizing aging work, Flow-based Sprint Planning - which bring some Kanban flow into your Scrum. We will look at how to bring Scrum roles/events/artifacts into your Kanban. We will look at ways to wrap Scrum with a Kanban Flow system that looks upstream/downstream and at the higher level picture of a DevOps Culture/Process. You’ll leave with a better understanding of how Scrum, Kanban, and DevOps relate to each other and with some ideas for experiments to try when back at work.
Agile development works well in small teams. But we encounter problems when Scrum is applied to other teams and the rest of the organisation. Large Scale Scrum (LeSS) can help. This slide deck explains why.
Scaled Agile Framework in 10 minutes (CAS2015)Unai Roldán
Scaled Agile Framework in 10 minutes (SAFe 3.0)
- Scaled: SAFe is designed for large-scale software development ecosystems of 50-125 people who need to resolve inter-dependencies
- Agile: SAFe is based on 9 Lean-Agile principles
- Framework: SAFe is a collection of a proven efficacy tools, and you only have to use what you need
https://www.youtube.com/watch?v=vysQQx7pQzg
El objetivo de la Lightning Talk es dar una visión "light" pero completa de lo que propone Scaled Agile Framework 3.0 como marco de referencia para el escalado de Agile.
Scaled Agile Framework es uno de los marcos de referencia para escalado de Agile que mayor aceptación está teniendo a día de hoy, sobre todo cuando hablamos de grandes organizaciones. El marco SAFe parte de las capas de abstracción clásicas de una organización para estructurar un cambio de perspectiva y de cultura basándose en los 4 valores y 9 principios Lean-Agile, apoyándose además en las prácticas Scrum-XP de desarrollo de productos. En la charla descubriremos de manera rápida los roles, artefactos y ceremonias que plantea el marco para conseguir un cambio de paradigma sostenible en las organizaciones.
Unai Roldán
UST Global
We are doing Agile well..We have been Agile now.. Is it just an assumption or do we have data to support it? Do metrics add any value or they are just a fad? Good metrics affirm & reinforce Agile principles. They open up the conversation and help the teams to improve. They are not only for management, it is for everyone who wants to inspect and adapt.
So this presentation is about how metrics can be used effectively in Agile to enable transparency and improve the overall efficiency at the team/ program and portfolio level.
10 steps to a successsful enterprise agile transformation global scrum 2018Agile Velocity
Presented at Scrum Gathering Minneapolis, Senior Agile Coach and Trainer Mike Hall provides leaders and managers 10 steps to a successful enterprise Agile transformation.
The "2017 Scrum by Picture" is something you can call Scrum Guide illustrated. It is based on the newest version of "Scrum Guide".
You will find the theory, scrum values, scrum team, scrum events including sprint, sprint planning, daily scrum, review and retrospective as well as scrum artifacts. All of those is explained in easy to follow, illustrated nicely presentation, which can assist you to catch the idea behind Scrum.
Feel free to share "2017 Scrum by Picture" with your Scrum friends.
Presenter:
Dr. Gail Ferreira, Agile Practice Leader, MATRIX Resources, San Francisco Center of Excellence
Rapid scale directly impacts all levels of decision-making, planning, execution, culture, and communications for executives in hypergrowth companies. In this session, we will discuss how to organize, support, and tailor agile practices for teams and sub-teams in companies with a rapid growth cycle. We will share contemporary case studies of hypergrowth companies who have delivered agile at scale.
Topics will include:
• Basic agile and lean methods
• Scrum of Scrums
• SAFe
• Disciplined Agile Delivery (DAD)
• Agility at Scale (Ambler/Lines)
• Spotify model (Tribes, Squads, Chapters & Guilds, DSDM).
Introduction to Scrum presentation which outlines common issues in software development, what is Scrum, and an introduction to the Scrum framework. This presentation has been used for training and presentations to both technology and business audiences.
When scaling Agile, an effective Scrum of Scrums is fundamental to success. This presentation covers common patterns for Scrum of Scrums, with varied purpose and format. Successful practices, learned experience, potential anti-patterns, and alternatives to Scrum of Scrums are included.
Presented at Agile New England as an ANE 101 session on 4 February 2021.
Scrum 101 Learning Objectives:
1. Waterfall project methodology basics - what is waterfall and where did it come from?
2. Agile umbrella practices and frameworks - what is agile? what isn't agile? Where does Scrum fit in?
3. Scrum empirical theory - emperical vs. theoretical
4. Parts of the Scrum framework - roles, events / ceremonies, artifacts and rules
5. Features of cultures that use Scrum
Training materials for Agile Scrum. Starts with an overview of Agile and Lean. Followed with the Agile Scrum key concepts like Product Owner, Scrum Master, Scrum Team and Product Backlog. Theory is complemented with learnings and best practices from real life software development.
It’s 2015, and the customer experience is increasingly being driven by techniques like A/B testing and optimization.
Optimizely recently surveyed digital experience owners to learn just how they think about and allocate resources towards their testing and optimization programs.
These slides answer the questions:
- How often do teams optimizing run A/B and multivariate tests?
- What are the top benefits that optimization programs are seeing?
- How do optimization teams manage their experiment process?
Agile development works well in small teams. But we encounter problems when Scrum is applied to other teams and the rest of the organisation. Large Scale Scrum (LeSS) can help. This slide deck explains why.
Scaled Agile Framework in 10 minutes (CAS2015)Unai Roldán
Scaled Agile Framework in 10 minutes (SAFe 3.0)
- Scaled: SAFe is designed for large-scale software development ecosystems of 50-125 people who need to resolve inter-dependencies
- Agile: SAFe is based on 9 Lean-Agile principles
- Framework: SAFe is a collection of a proven efficacy tools, and you only have to use what you need
https://www.youtube.com/watch?v=vysQQx7pQzg
El objetivo de la Lightning Talk es dar una visión "light" pero completa de lo que propone Scaled Agile Framework 3.0 como marco de referencia para el escalado de Agile.
Scaled Agile Framework es uno de los marcos de referencia para escalado de Agile que mayor aceptación está teniendo a día de hoy, sobre todo cuando hablamos de grandes organizaciones. El marco SAFe parte de las capas de abstracción clásicas de una organización para estructurar un cambio de perspectiva y de cultura basándose en los 4 valores y 9 principios Lean-Agile, apoyándose además en las prácticas Scrum-XP de desarrollo de productos. En la charla descubriremos de manera rápida los roles, artefactos y ceremonias que plantea el marco para conseguir un cambio de paradigma sostenible en las organizaciones.
Unai Roldán
UST Global
We are doing Agile well..We have been Agile now.. Is it just an assumption or do we have data to support it? Do metrics add any value or they are just a fad? Good metrics affirm & reinforce Agile principles. They open up the conversation and help the teams to improve. They are not only for management, it is for everyone who wants to inspect and adapt.
So this presentation is about how metrics can be used effectively in Agile to enable transparency and improve the overall efficiency at the team/ program and portfolio level.
10 steps to a successsful enterprise agile transformation global scrum 2018Agile Velocity
Presented at Scrum Gathering Minneapolis, Senior Agile Coach and Trainer Mike Hall provides leaders and managers 10 steps to a successful enterprise Agile transformation.
The "2017 Scrum by Picture" is something you can call Scrum Guide illustrated. It is based on the newest version of "Scrum Guide".
You will find the theory, scrum values, scrum team, scrum events including sprint, sprint planning, daily scrum, review and retrospective as well as scrum artifacts. All of those is explained in easy to follow, illustrated nicely presentation, which can assist you to catch the idea behind Scrum.
Feel free to share "2017 Scrum by Picture" with your Scrum friends.
Presenter:
Dr. Gail Ferreira, Agile Practice Leader, MATRIX Resources, San Francisco Center of Excellence
Rapid scale directly impacts all levels of decision-making, planning, execution, culture, and communications for executives in hypergrowth companies. In this session, we will discuss how to organize, support, and tailor agile practices for teams and sub-teams in companies with a rapid growth cycle. We will share contemporary case studies of hypergrowth companies who have delivered agile at scale.
Topics will include:
• Basic agile and lean methods
• Scrum of Scrums
• SAFe
• Disciplined Agile Delivery (DAD)
• Agility at Scale (Ambler/Lines)
• Spotify model (Tribes, Squads, Chapters & Guilds, DSDM).
Introduction to Scrum presentation which outlines common issues in software development, what is Scrum, and an introduction to the Scrum framework. This presentation has been used for training and presentations to both technology and business audiences.
When scaling Agile, an effective Scrum of Scrums is fundamental to success. This presentation covers common patterns for Scrum of Scrums, with varied purpose and format. Successful practices, learned experience, potential anti-patterns, and alternatives to Scrum of Scrums are included.
Presented at Agile New England as an ANE 101 session on 4 February 2021.
Scrum 101 Learning Objectives:
1. Waterfall project methodology basics - what is waterfall and where did it come from?
2. Agile umbrella practices and frameworks - what is agile? what isn't agile? Where does Scrum fit in?
3. Scrum empirical theory - emperical vs. theoretical
4. Parts of the Scrum framework - roles, events / ceremonies, artifacts and rules
5. Features of cultures that use Scrum
Training materials for Agile Scrum. Starts with an overview of Agile and Lean. Followed with the Agile Scrum key concepts like Product Owner, Scrum Master, Scrum Team and Product Backlog. Theory is complemented with learnings and best practices from real life software development.
It’s 2015, and the customer experience is increasingly being driven by techniques like A/B testing and optimization.
Optimizely recently surveyed digital experience owners to learn just how they think about and allocate resources towards their testing and optimization programs.
These slides answer the questions:
- How often do teams optimizing run A/B and multivariate tests?
- What are the top benefits that optimization programs are seeing?
- How do optimization teams manage their experiment process?
Onboarding 2.0 - How to Make Sure the Rockstars you Just Hired, Live Up to Th...Stephanie Middaugh
Companies lose 25% of all new employees within their first year, however companies with a standard onboarding process experience 50% greater new hire retention.
It seems like an easy enough task: get your new hires up to speed and productive as quickly as possible. This "easy" task can be difficult without a clear plan, process, or practice doing it. From recruiting to ramping to reinforcing - this slide presentation discusses best practices that we have learned at fast-growth companies to create a scalable, engaging, and FUN onboarding program that will not only ramp your new rockstar employees quickly, but ensures they retain the information for the length of their career at your company, while lessening internal friction with key departments.
Seven Key Metrics to Improve Agile PerformanceTechWell
It’s been said: If you can’t measure it, you can’t improve it. For most agile teams burndown charts and some type of velocity measurement are all they are doing. However, with just a few more metrics, you can gain substantial insight into how teams are performing and identify improvement opportunities. Andrew Graves explores seven key metrics―Effort by Class of Service, Accuracy of Estimation, Cost per Point, and four others―to measure how your team is doing and make adjustments in real time. Andrew illustrates how to use these metrics to communicate progress to stakeholders. Discover how to use these metrics to identify and analyze trends that lead to performance improvement ideas and strategies. Learn how to use these seven metrics to monitor the impact of changes made to verify they are bringing the hoped-for difference.
How to measure your success as a Customer Success ManagerAmity
As CSMs, we can usually rattle off a number of metrics and statistics that we use to measure our customer's health and success -- but it gets a little less standardized when others ask us how we measure our own success. Renewals and churn are both important metrics to keep an eye on, but they're not the only ones.
In this webinar, we’ve partnered with Sparkcentral to discuss:
- The benefits of a top-down approach when re-evaluating CS team goals
- The importance of CSAT metrics
- Which KPIs to measure if Account Management and CS roles are combined
- Which questions to ask yourself when exploring and assessing your team’s current KPIs and goals
Join Krysta Gahagen and Julia Burnett, two Customer Success Managers from Sparkcentral, for the rundown of which KPIs are truly key for CSMs, and why.
Optimizely & Photobox - DON'T PANIC: The No-Confusion Experimentation Startup...Optimizely
How do you know where to start with experimentation? What if you don’t have enough information, or simply too much to decide where to begin and where to invest your time/effort/money?
In this breakout session we will cover how to cut the BS by treating experimentation as an “internal services startup”, where the customers are the teams in your business: commercial, trading, marketing, product, SEO etc.
You wouldn’t start a startup by hiring a bunch of people without a tool or an idea to work on, or buy an office or expensive work management solution for a startup of 3 people without developing a product and taking it to market first. So why treat experimentation that way?
Agile Marketing How-To Guide and ToolkitDemand Metric
Your Problem
You need to help your marketing team become more efficient.
Our Solution
Agile Marketing is a powerful and proven tactical approach to improve the processes that empower your marketing team, encouraging constant and swift growth. An Agile approach allows teams to be more capable to adapt to real-time marketing challenges or opportunities. Not only does the Agile process improve a teams speed, but it encourages transparency and rewards adaptability, ultimately leading to happier and less stressed team members and more consistent results. This How-To Guide and Toolkit will help your team achieve an Agile Marketing process that is proven to deliver more results.
Key Benefits
leverage Agile Marketing best practices
quickly discover how to implement Agile
Full toolkit that supports what you learn
Get started acquiring customers NOW with simple frameworks and easy-to-use tools in this presentation. Includes links to reference materials and additional reading.
- Why is it crucial to learn about your customers quickly?
- How to organize the testing process?
- How to build a team in your organization for this purpose?
- How to implement it in your business?
We explain all that basing on the Pirate Metrics and the Lean Startup methodology.
QBR Playbooks That Drive Customer Accountability Amity
Responsible customers take initiatives to get more out of your solution. Such customers take control of their experience, and they are eager to grow with you. Sounds wonderful, doesn't it? If you're not there yet, don't panic. It takes some conscious efforts to nurture highly responsible customers. In this webinar you will learn:
• What the blueprint for a flawless Customer Business Review (aka QBR) looks like
• How do the best CSMs leverage QBRs to create responsible customers
• What is a maturity model, and how to develop your own and introduce it in QBRs
Agile Marketing: Managing Marketing in High Gearion interactive
There are two kinds of companies in the digital world: the quick and the dead.
Marketing software empowers you with the technology to act and react swiftly to new opportunities. But to take advantage of that power, marketing needs to adapt how it manages its activities to thrive at this new clockspeed. Agile marketing is the ideal management methodology for this environment.
Learn:
- The process of agile marketing
- Examples of how other companies have adopted it
- Steps for getting started
- How other companies are integrating agile with budgeting, long-term planning, metrics & multi-team coordination
Jaleh Rezaei - How to build a scalable growth engine through speed: 5 actiona...SaaStock
To win in the current market, your marketing strategy means life or death for your business. When it comes to building scalable growth, most marketers and CMOs have it wrong. They focus on content quality, channel strategy and planning, when they should be focused on one thing and one thing only -- SPEED. In this session Jaleh will share actionable strategies that any marketing team can adopt to move 10 times faster and stop wasting time building high quality campaigns that don’t work.
8 Essentials for Building Robust Features by EA Sr Product ManagerProduct School
Main Takeaways:
-Start from the right problems to solve
-Align feature goals
-Leverage the team power in idea generation
-Critically assess solutions
-Unbiased hypothesis Validation
-Prioritize Ruthlessly
-Show progress
-Communicate often
Similar to Measuring the Performance of a Scrum Master (20)
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition:12th Global Edition
author:by Hoffer
ISBN:ISBN 10: 0133544613 / ISBN 13: 9780133544619
type:solution manual
format:word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
12. www.gasche-consulting.comStephanie Gasche
What?
Increase of meeting efficiency
How?
Cost of the average team member * minutes saved due to meetings
becoming more efficient = how much money the Scrum Master is
saving the organisation
Why?
Facilitation of meetings
Scrum Master
Metric #1
13. www.gasche-consulting.comStephanie Gasche
What? Increase of
meeting effectiveness
How?
Option 1: measure the trend in
Return-On-Time-Invested (ROTI)
Option 2: keep a tally counting the
participation of each team
member
Why? Facilitation of meetings and
learning
Scrum Master
Metric #2
14. www.gasche-consulting.comStephanie Gasche
What? Rise in the team‘s bus factor
How? Watch the increase of knowledge on the team‘s Skills Matrix
over a dedicated time period
Why? Facilitation of know-how transfer and learning
Scrum Master
Metric #3
15. www.gasche-consulting.comStephanie Gasche
What? Increase of the understanding of Scrum
How? Keep a tally of the amount of times per sprint that the Scrum
Master has to discuss why and that the Scrum meetings are
important…
…within the team
…to people outside of the team
Why? Improve everyone‘s understanding of Scrum theory, practice,
rules and values
Scrum Master
Metric #4
16. www.gasche-consulting.comStephanie Gasche
What? Decrease in the amount
of time and money lost to
context switching.
How? Keep a tally on every
interruption from outside the
team (or even within the team)
that had not been planned for
this sprint.
Why? Improve on living the
Scrum values i.e. focus
Scrum Master
Metric #5
18. www.gasche-consulting.comStephanie Gasche
What? Increase of individual and
team happiness
How?
Option 1: Daily happiness index on the door
or happiness radar at end of sprint
Option 2: Gallup Employee Engagement
Survey or 5 Dysfunctions of a Team Check
Why? Improve team performance
Scrum Master
Metric #6
20. www.gasche-consulting.comStephanie Gasche
What? Improvement of predictability
How? Commitment during Sprint Planning
vs. finished deliverables at the end of the Sprint
Why? Improve on living the Scrum values i.e. commitment
Scrum Master
Metric #8
21. www.gasche-consulting.comStephanie Gasche
What? Increase of self-reflection of the team
How? Increase in the number of impediments (ideas for
continuous improvement) voiced by the team itself
Why? Foster self-organisation & mindset of continuous
improvement
• before Agile: 4-6 per month
• since Agile: 10-12 per month
Scrum Master
Metric #9
22. www.gasche-consulting.comStephanie Gasche
What? Increase in satisfaction for the Scrum Master‘s stakeholders
How?
Option 1: Ask the Scrum team: „How much money from your budget
would you spend on your Scrum Master?“ (à la Merit Money)
• What would make it worth the investment and why?
• What would you spend the money on instead and why?
Option 2: Ask the team at the end of the Sprint:
„On a scale from 1 to 10 - how supported did you feel by your Scrum
Master in this sprint and why?“
Why? Foster self-organisation & a culture of feedback
Scrum Master
Metric #10
25. www.gasche-consulting.comStephanie Gasche
What? Reduce waste in the organisation
How? € saved by removing impediments
(look up: Don Reinertsen‘s Cost of Delay)
Why? Increase productivity of the team and
value flow within the organisation
Scrum Master
Metric #12
26. www.gasche-consulting.comStephanie Gasche
What? Decision-making power of
the Scrum team
How? # of impediments that have
to be escalated because they can‘t
be solved by the Scrum Master or
the Scrum team
Why? Foster self-organisation
Scrum Master
Metric #13
28. www.gasche-consulting.comStephanie Gasche
What? Increase in customer value
How?
Option 1: Net Promoter Score
Option 2: stakeholder feedback in Sprint Review:
„On a scale from 1 to 10, how satisfied are you
with collaboration…value creation…delivery …
quality…speed…[fill in your own]…and why?“
Why? Foster feedback culture & focus on customer satisfaction
Scrum Master
Metric #15
30. www.gasche-consulting.comStephanie Gasche
Use this for continuous self-reflection as a
Scrum Master:
• What do you want to achieve with Scrum?
• What does your organisation want to achieve by doing Scrum?
• How do you want your team to be different in ___ time?
• Where can you add most value for the team?
• How would you define yourself as having been a good Scrum
Master?
… and what would good metrics be to support these reflections?
How would you measure your progress?
How do they pay into the overarching organisational goal?
31. www.gasche-consulting.comStephanie Gasche
Use your metrics as grounds for conversation:
• expectation management surrounding the Scrum Master role from
and towards team, management and other stakeholders
• get empowerment by showing what you need in order to have an
even larger impact
• compare your job description to reality and thus learn how far
your organisation actually is on its journey towards Agility
• use the metrics as an argument for your next pay rise
32. www.gasche-consulting.comStephanie Gasche
1. The chosen metrics should be sustainable. Don‘t just
measure Quick Wins.
2. Make sure to use a variety of metrics. Play around with
them and try out different ones.
3. Think about whether you really want to tell your team.
Maybe only tell them once you have some valuable data
to include them in the solution-finding process.
4. Always measure in relation to the past.
5. Continuously change metrics to trick the system.
When working with metrics…
33. www.gasche-consulting.comStephanie Gasche
1. Don’t use the same metrics too often. The metrics
evolve as the team evolves and your organisation
evolves.
2. Always look behind and understand the numbers.
3. Don’t abuse the data that you collect.
4. Don’t compare teams or Scrum Masters.
5. Don‘t annoy your team. Gamify or simplify measuring.
When working with metrics…
34. www.gasche-consulting.comStephanie Gasche
Call to Action for Scrum Masters:
1. Think about how you want to measure yourself. How will
you notice improvement?
2. Start measuring.
3. Gather the data, analyse it and take it
1. to your team
2. to your management
3. to other important stakeholders
4. Re-start at Step #1
Call to Action for Non-Scrum Masters:
Talk to your Scrum Master.