1. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Mobile Device
management

2. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Mobile Device Management (MDM)
secures, monitors, manages and supports mobile
devices deployed across mobile operators, service
providers and enterprises.
MDM functionality typically includes over-the-
air distribution of applications, data and configuration
settings for all types of mobile devices,
including mobile phones, smartphones, tablet
computers, mobile printers etc.
What is Mobile Device Management?
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3. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
•MDM Solutions include a server component, which
sends out the management commands to the mobile
devices, and a client component, which runs on the
handset and receives and implements the
management commands.
•MDM has evolved over time.
First step: connect to the handset or install
a SIM in order to make changes and updates.
Implementation
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4. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Second step :Allow a client-initiated update.
Next step:Central remote management, using
commands sent over the air
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5. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Key Business Driver ExamplesKey Business Driver Examples
• Security and Governance Requirements
• Mobilization of a business process
(expense reporting, Salesforce
automation)
• Developing mobile applications and/or
mobilization of a business process
ChallengesChallenges
• Mobile device support
• Device and data security
• Applications deployment
• Device control
• Device deactivation
• BYOD (bring your own
device)
• Email security
Mobile Device Management Industry
Challenges and Drivers

6. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Mobile Device Management
Problems and causes
There are More Device
Form Factors and
OS Choices than Ever
Before (users are blurring
the lines between
company/ personal data).
Consumer Based Trends
and Preferences
Will Continue to Influence
Devices Used
in Enterprise.
Mobile Devices - Personal
And Corporate - Connecting
to Enterprise Assets Need
to be Managed and Secured
In a Scalable Manner.
There are a Growing
Number of Solutions Which
Provide Varied Capability
and Functionality
(Email, DM, Security, TEM).
Enterprise Demand
includes a Robust MDM
and Messaging Solutions,
But Have Varied Needs.
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44 55

7. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
• Management of mixed platforms/devices
• Carrier agnostic
• Protect Email
• Provisioning device enhances protection
• Application management
• Device monitoring
• Policy enforcement and notification
• Usage management
• Analysis and reporting
Mobile Device Management
Key Drivers

8. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
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Value
Challenge
• Difficult to manage and protect
SmartPhones & Tablets
• Devices are excellent productivity tools
• Easy to use
• Protect> Monitor > Control
Application
Management
Security
Management
Enterprise
Management
Loss & Theft
Management
Expense
Management
Remote
Management

9. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Key Takeaways
• Mobile Workers are rapidly increasing thereby increasing demand
for over-the-air device management solutions
• Sensitive corporate data reside on devices – including email
• Significant trends show plethora of consumer-oriented devices and
OS’s infiltrating the enterprise
• Regardless of who pays or owns the device, when accessing
corporate data, they must be protected
• Defined mobility policies must be in place regardless of the corporate
or individual responsibility

10. © 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
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