1. Melissa Darling
13 Brookstone Drive – Lakeville, MA 02347
Phone: (774) 766 - 8451
Email Address: m.darling1191@gmail.com
Objective: To obtain a position that allows me to apply my education and business
skills while gaining valuable experience in a progressive company.
Education
Bridgewater State University - Bridgewater, MA
Bachelor of Science in Psychology– 2014
Work Experience
National Grid – Waltham, MA [April 2014 to Present]
Field Support Services
 Create work packages to be used in the field
 Apply for Dig Safe tickets for services in Malden county
 Apply for streetpermits for services in Malden county
 Assist coordinator with administrative duties as needed
National Grid – Providence, RI [October 2014 to March 2014]
Gas Sales Support
 Process applications for gas services using Gridforce and CSS
 Represent and advocate for customer needs with internal departments when required
 Communicate clear expectationsand deliverables with customers
 Work directly with Customers, Executivesincluding Builders/Developers, Contractors,
Architects and Engineers to assess Gas Project opportunities
Franks Custom Draperies - East Taunton, MA [2011 to 2014]
Office Manager
 Create invoices and manage accounts payable and receivable using Quickbooks
 Deposit checks and pay monthly taxes
 Provide customers with status updates on orders
 Answer phone, maintain files, schedule and record appointments for owner
 Organize and take product inventory
 Managed confidential personal and business affairs for company owner
New Hope Inc. - Attleboro, MA [2013]
Education Outreach Intern
 Mailed out information packets to provide organizations with the services and
programs we provide to victims of domestic violence
 Responsible for constructing lesson plans for counselorsto work with the children and
adult clients
 Recruiting volunteers and spreading awareness of the services provided by New Hope
Inc.
Skills and Related Experience
Microsoft Office Suite, Intuit Quickbooks, Mac and PC platforms, Salesforce, Smallworld,
CSS, Storms, Maximo, ArcFM