The document discusses high performance work systems and designing workspaces to support them. It describes key aspects of high performance work systems as empowerment, skills development, talent enhancement, and employee engagement. It also discusses how physical and virtual workspaces must be designed to support learning, knowledge sharing, conversation, and adaptability in order to foster high performance.

1. High Performance Working: designing the workspace Have a question? [email_address] or #nWOW11

3. sources Smart Working: Creating the Next Wave co-facilitate Johnson Controls Global Mobility Network work with senior execs nationally & internally - transition to new strategic positions Have a question? [email_address] or #nWOW11

4. what’s the story? learning is crucial for high performance workplace design is vital already know a lot about high-performance – not enough happening so got to create the future Have a question? [email_address] or #nWOW11

5. why new ways of working? “ We won’t just go down, we’ll go down big time if we don’t watch out. We have to think of the clever new ideas and be ahead of the game while we have the affluence... That includes the way we work .” Professor Cary Cooper Director Magazine, 2005 Have a question? [email_address] or #nWOW11

6. creating conditions for learning knowledge creation knowledge-sharing high performance work systems Have a question? [email_address] or #nWOW11

7. high performance work systems CIPD / CAP Gemini: a philosophy of empowerment investment in skills development and talent enhancement high levels of employee engagement Have a question? [email_address] or #nWOW11

8. Tamekin et al (2008) 4A Model: access (recruitment, roles, succession planning) attitude (engagement, involvement and motivation) ability (skills, learning and development) application (strategy, structure, work environment) high performance work systems Have a question? [email_address] or #nWOW11

9. Guest’s core components (2006): workforce competence creating environments and jobs that provide people with opportunities to contribute and learn continually workforce motivation for continuous learning , and organisational commitment high performance work systems Have a question? [email_address] or #nWOW11

10. workplace design design of physical and virtual workspace must support conversation and dialogue: physual congenial appropriate adaptable Have a question? [email_address] or #nWOW11

11. Dr Kjetil Kristensen: http://www.kristensenconsulting.com/ physical and virtual - how? Steelcase: Mediascape http://www.steelcase.com/en/products/category/workspace/freestanding/media-scape/pages/overview.aspx physual Have a question? [email_address] or #nWOW11

12. adaptable curiosity discovery sharing creative spaces must be adaptable by users: “ designers design for; cannot design in” Harrison, S. and Dourish, P. Re-placing Space: The Roles of Place and Space in Collaborative Systems http://dl.acm.org/citation.cfm?id=240193 Have a question? [email_address] or #nWOW11 http://keepstream.com/roundtrip/finding-ba

13. making it happen Have a question? [email_address] or #nWOW11

14. references CIPD / CAP Gemini: How Smart is UK plc? http://www.cipd.co.uk/NR/rdonlyres/62401E9E-0160-4B71-A477-3366BD1405DB/0/smartworkingguide.pdf Cooper, C. 2005. The shape of things to come. Director Magazine, 58(6) Tamkin, P., Cowling, M. and Hunt, W. 2008. People and the bottom line. Institute for Employment Studies [Online: Department for Business, Innovation and Skills]. Available at: http://www.bis.gov.uk/assets/biscore/corporate/migratedd/publications/d/dius_iip_448.pdf Guest, D. 2006. Smarter ways of working: the benefits of and barriers to adoption of high performance working. SSDA Catalyst [Online: October 2006]. Available at: http://www.ukces.org.uk/assets/bispartners/ukces/docs/publications/ssda-archive/ssda-catalyst-issue-3-smarter-ways-of-working.pdf http://www.johnsoncontrols.co.uk/publish/gb/en/products/building_efficiency/gws/gwi.html Teresa Amabile and Steve Kramer 2011. The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work http://www.amazon.co.uk/Progress-Principle-Ignite-Engagement-Creativity/dp/142219857X Mistakenly said she is from MIT; from Harvard. Was thinking of Sherry Turkle, who is at MIT. Her book Alone Together also highly relevant to workplace design http://www.amazon.co.uk/Alone-Together-Sherry-Turkle/dp/0465010210

15. thank you! Anne Marie McEwan The Smart Work Company Ltd www.thesmartworkcompany.com [email_address] Twitter: drmcewan