1. Matthias Stewart
61 Lily Street
West Bromwich
West Midlands, B71 1QA
Tel: 0121 532 0810
Mob: 0774 555 7726
Personal Profile
A hardworking, dedicated and reliable individual, I have a strong background in
Customer Services and general Administration. Independent and able to work effectively
on my own initiative I have proved myself to be a strong team player.
I am capable of handling responsibility and working to strict deadlines in order to achieve
the desired results. I have proven myself to be a trust worthy and responsible individual
with experience and skills relating to your role.
Personal skills
Excellent communication skills
Positive work ethos
Great attention to detail
Fast and attentive learner
Strong problem solving skills
Extensive background in Microsoft office computer programs (word, excel, access)
Education
Churchfields High School 1997.
G.C.S.E English , Maths, Science, Business Studies, Media Studies, I.T.
Further Education
COMPTIA A+ Certified Pearson Vue 2016
ECDL Extra (Level 2) BCS 2012
ITQ (Level 1) Learn Direct 2012
Adult Literacy Level 2: Pass Learn Direct 2012
Adult Numeracy Level 2: Pass Learn Direct 2011
N.V.Q level 2 Business Administration Sandwell College1999
RSA Text Processing II Part 1 Sandwell College1999
RSA Computer Literacy and I.T. Stage 1 Sandwell College1999
2. RSA Typewriting I Part 2 Sandwell College1999
RSA Word Processing I Part 2 Sandwell College1999
Pitman English for Business Communications Sandwell College1999
Courses attended whilst in employment
Microsoft Access 2.0 Intermediate Rover Group 1999
Employment History
Stock Contoller: Tesco: April 2013 - present
Gap Scanning Investigating
Stock Reduction Procedure
Low Lines Scan Investigating
Job seeking: March 2011 – April 2013, supplementing job seeking with short term
temporary positions and education (gaining new skills and retraining).
Data Entry Clerk, EDM: February 2011 – March 2011 (Temporary work)
Sorting Files
Authenticating files
Checking out files on a database
Job seeking: May 2009 – February 2011, supplementing job seeking with short term
temporary positions.
Internal Account Manager, Sunlight Textiles: November 2007 – May 2009
General Customer services
Credit control
Account Management
Arranging appointments
Arranging deliveries
Processing orders
Sales
Administrative Assistant, PHS Limited (Laundryserv): August 2007 – October 2007
Booking in repairs
Ascertaining customer problems
Liaising with engineers
General admin: post, fax, filing etc
September 1997 – August 2007: Various office administration and call centre work.
