"In fiction, diegesis is that part of an entertainment which is obviously part of the narrative itself. In film and television, something is said to be diegetic when it is experienced by the characters."
–Dr. Who's Tardis Datacore
We no longer develop content strictly for a television series, a feature film, or a single interactive experience. Today, story content must be developed for multi-platform media systems consumed through a variety of experiences. Although at first glance this may seem to complicate the development process, through deeper exploration of the relationship between story and discourse, we can better understand the nature of transmedia narrative.
This talk will explore methods for understanding the development of transmedia story content, how to present this content to clients, and how fluid structuralist thinking can help us create multiple narrative experiences of a focused, singular story-world.
Check out the article on Matthew Thomas Maloney:
"The future is all about the (transmedia) narrative"
The Web is the largest public big data repository that humankind has created. In this overwhelming data ocean, we need to be aware of the quality and, in particular, of the biases that exist in this data. In the Web, biases also come from redundancy and spam, as well as from algorithms that we design to improve the user experience. This problem is further exacerbated by biases that are added by these algorithms, specially in the context of search and recommendation systems. They include selection and presentation bias in many forms, interaction bias, social bias, etc. We give several examples and their relation to sparsity and privacy, stressing the importance of the user context to avoid these biases.
The Web is the largest public big data repository that humankind has created. In this overwhelming data ocean, we need to be aware of the quality and, in particular, of the biases that exist in this data. In the Web, biases also come from redundancy and spam, as well as from algorithms that we design to improve the user experience. This problem is further exacerbated by biases that are added by these algorithms, specially in the context of search and recommendation systems. They include selection and presentation bias in many forms, interaction bias, social bias, etc. We give several examples and their relation to sparsity and privacy, stressing the importance of the user context to avoid these biases.
Semantic Web and Blockchain for Decentralized and Web-wide Content Management in the Era of Social Media
Digitalisation and the web have made it difficult for content owners to manage their rights, keep track of how their content is used and paid for. Creators also struggle to be paid royalties in a timely way. While changes are needed, a balance is required so that creativity is not stifled with a resulting loss to society. These challenges require mechanisms that scale to the Web but take into account the subtleties of the underlying copyright regimes, including moral rights, fair use and other exceptions.
We propose using Web 3.0 technologies - ranging from semantic technologies to blockchain. Semantic technologies provide knowledge representation tools capable of modelling copyright and enable computer-supported rights management. Blockchain with smart contracts makes it possible to both register copyright and record transactions in a trustless environment while providing for automatic execution of the smart contract’s terms.
Together, semantic representations like Copyright Ontology smart contracts provide a promising foundation to build a decentralised platform capable of dealing with rights management at the Web scale and enable new business models that better accommodate copyright in the era of social media.
Talk to inspire creating surprising new user experiences (like the examples in the talk) that use powerful new technologies (like AI, AR, VR, IoT, brainwave-control, depth-sensing, eye-tracking, etc.) through mostly free SDKs and software (to which the presentation provides some links).
The presentation shows examples of experiences that are literally 'wonder'-ful, and fulfill a real need at the same time (they're not just games), like a school bus to Mars, AI robot for the elderly, and apps that teach our thoughts.
It bundles information that is freely available on the Internet, and mostly not my own work.
SlideShare doesn't run embedded videos, but they run if you downloaded this PDF.
Fans fuel media, but how fan-centric is your media? This presentation from consultant Nick DeMartino, looks at that question from the perspective of Theatrics.com, a cloud-based collaborative storytelling platform which he advises. The presentation shows how easy it is to create a Theatrics story or brand experience in which fans can directly engage.
Generative AI, Game Development and the Future of CivilizationJon Radoff
This is my talk from Gamescom Congress in 2023: the topic is the use of generative AI in game development -- but the context is much broader. This is about the next stage of human civilization, where our minds and our creativity are extended through the use of AI tools and agents. My talk is not only about creativity, but empowerment: tools that act upon our goals and reflect our individuality.
This is a somewhat condensed and updated version of a lecture I presented at the MIT Media Lab course on Metaverse (MAS.S61).
Christian Titze, "Hello From the Other Side: Adapting the Agile Agency to Cli...WebVisions
Many agencies have become frustrated with over-specced sequential waterfall projects. Their inflexible methodologies have too often led to outcomes that didn’t realize their full potential. In contrast, agile methods like Scrum and Kanban have proven successful ways to build and run software. But how do you apply agile methods to the reality of an agency’s project based work? There are many challenges and the most crucial question is: what if our ideal work method and our clients’ realities don’t match?
Edenspiekermann have been working agile since 2009. They’ve since achieved terrific results and have never looked back. They now employ about as many developers as designers, creating meaningful digital products and services for global clients like Red Bull, Cisco Systems, The Economist and the German and Dutch Railways.
Christian will talk about the often challenging contrast between wanting to deliver the best possible product and making sure you’re satisfying the client’s internal project needs. How to deliver excellent customer satisfaction while working as agile as possible?
. . . . . . . . . . . . . . . .
Christian is the guy designers are ambivalent about. He’s not a font guy. He’s the business guy—the one who works the odd hours creating and maintaining relationships with some of the largest companies in the world. Over the past decade, he has led business development efforts for numerous agencies on three continents.
Anthropology is the study of humans past and present. Design is the skill of solving complex problems to create a better future. But can a discipline focused on the past/present merge with a discipline focused on the future? The answer is yes. Welcome to Design Anthropology 101.
Design anthropology converges two powerful fields that can push design beyond just “innovation”. In this talk, you’ll learn what design anthropology is and what it means for the future of design. Most importantly, you’ll walk away with a basic understanding of how to use ethnographic methodologies and collaboration to make products that push humanity forward.
. . . . . . . . . . . . . . . . .
Amélie is a product designer at a small startup who combines her love for user experience and design anthropology to make great products. She made her first foray into design and development making Sailor Moon and DBZ websites. Don't be afraid to say hello (especially if you have food).
More Related Content
Similar to Matthew Thomas Maloney, "Digital Diegesis: Multi-platform Story-World Development"
Semantic Web and Blockchain for Decentralized and Web-wide Content Management in the Era of Social Media
Digitalisation and the web have made it difficult for content owners to manage their rights, keep track of how their content is used and paid for. Creators also struggle to be paid royalties in a timely way. While changes are needed, a balance is required so that creativity is not stifled with a resulting loss to society. These challenges require mechanisms that scale to the Web but take into account the subtleties of the underlying copyright regimes, including moral rights, fair use and other exceptions.
We propose using Web 3.0 technologies - ranging from semantic technologies to blockchain. Semantic technologies provide knowledge representation tools capable of modelling copyright and enable computer-supported rights management. Blockchain with smart contracts makes it possible to both register copyright and record transactions in a trustless environment while providing for automatic execution of the smart contract’s terms.
Together, semantic representations like Copyright Ontology smart contracts provide a promising foundation to build a decentralised platform capable of dealing with rights management at the Web scale and enable new business models that better accommodate copyright in the era of social media.
Talk to inspire creating surprising new user experiences (like the examples in the talk) that use powerful new technologies (like AI, AR, VR, IoT, brainwave-control, depth-sensing, eye-tracking, etc.) through mostly free SDKs and software (to which the presentation provides some links).
The presentation shows examples of experiences that are literally 'wonder'-ful, and fulfill a real need at the same time (they're not just games), like a school bus to Mars, AI robot for the elderly, and apps that teach our thoughts.
It bundles information that is freely available on the Internet, and mostly not my own work.
SlideShare doesn't run embedded videos, but they run if you downloaded this PDF.
Fans fuel media, but how fan-centric is your media? This presentation from consultant Nick DeMartino, looks at that question from the perspective of Theatrics.com, a cloud-based collaborative storytelling platform which he advises. The presentation shows how easy it is to create a Theatrics story or brand experience in which fans can directly engage.
Generative AI, Game Development and the Future of CivilizationJon Radoff
This is my talk from Gamescom Congress in 2023: the topic is the use of generative AI in game development -- but the context is much broader. This is about the next stage of human civilization, where our minds and our creativity are extended through the use of AI tools and agents. My talk is not only about creativity, but empowerment: tools that act upon our goals and reflect our individuality.
This is a somewhat condensed and updated version of a lecture I presented at the MIT Media Lab course on Metaverse (MAS.S61).
Christian Titze, "Hello From the Other Side: Adapting the Agile Agency to Cli...WebVisions
Many agencies have become frustrated with over-specced sequential waterfall projects. Their inflexible methodologies have too often led to outcomes that didn’t realize their full potential. In contrast, agile methods like Scrum and Kanban have proven successful ways to build and run software. But how do you apply agile methods to the reality of an agency’s project based work? There are many challenges and the most crucial question is: what if our ideal work method and our clients’ realities don’t match?
Edenspiekermann have been working agile since 2009. They’ve since achieved terrific results and have never looked back. They now employ about as many developers as designers, creating meaningful digital products and services for global clients like Red Bull, Cisco Systems, The Economist and the German and Dutch Railways.
Christian will talk about the often challenging contrast between wanting to deliver the best possible product and making sure you’re satisfying the client’s internal project needs. How to deliver excellent customer satisfaction while working as agile as possible?
. . . . . . . . . . . . . . . .
Christian is the guy designers are ambivalent about. He’s not a font guy. He’s the business guy—the one who works the odd hours creating and maintaining relationships with some of the largest companies in the world. Over the past decade, he has led business development efforts for numerous agencies on three continents.
Anthropology is the study of humans past and present. Design is the skill of solving complex problems to create a better future. But can a discipline focused on the past/present merge with a discipline focused on the future? The answer is yes. Welcome to Design Anthropology 101.
Design anthropology converges two powerful fields that can push design beyond just “innovation”. In this talk, you’ll learn what design anthropology is and what it means for the future of design. Most importantly, you’ll walk away with a basic understanding of how to use ethnographic methodologies and collaboration to make products that push humanity forward.
. . . . . . . . . . . . . . . . .
Amélie is a product designer at a small startup who combines her love for user experience and design anthropology to make great products. She made her first foray into design and development making Sailor Moon and DBZ websites. Don't be afraid to say hello (especially if you have food).
Nate Clinton, "Conversations with Machines"WebVisions
While drones deliver our purchases and cars drive themselves, there’s something special about the personal touch that only a one-on-one interaction with a human assistant can provide. It’s special because humans have expertise, empathy, and insight that robots lack. Unfortunately, the “concierge experience” is expensive to offer, and scales slowly. In this session, we’ll discuss how technology can help businesses leverage their experts to scale the concierge experience cheaply and effectively, without losing the human qualities that make it great.
. . . . . . . . . . . . . . . .
Nate is the Director of Strategy at Cooper. In his role, he blends the decisiveness and collaborative skills of a Product Manager with the acumen of an Economist to build bridges with people and organizations. Equal parts teacher and student, Nate leads initiatives in content creation, business development, and creative leadership.
Thomas Phinney, “Fonts. Everything is Changing. Again.”WebVisions
Just when you thought it was safe to go back in the font-water.
On September 14th, representatives from Microsoft, Adobe, Apple and Google made a joint font announcement in Warsaw: OpenType 1.8 was unveiled, featuring variable fonts, a.k.a. OpenType Font Variations, based on an all-but forgotten Apple technology, GX Variations.
Variable fonts enable type designers to create fonts that have one or more design axes, such as weight or width. Use of a design axis frees designers; for example, if there is a weight axis, a designer is free to choose any arbitrary weight within the font's design space, not just a few pre-set weights.
Many type designers have long used such technology for font design, so there is a backlog of existing typefaces that could be adapted to this technology. But two previous axis-fonts technologies did not take off: Apple's GX/AAT Typography allowed it, and Adobe's Multiple Master did as well. Why should this be different?
. . . . . . . . . . . . . . .
Thomas Phinney is President of FontLab, the font software tools company. Previously he was product manager for fonts and global typography at Adobe, and then senior product manager for Extensis. In the 2000s he was instrumental in driving the adoption of OpenType, both within Adobe and in the marketplace.
The lowly side project—you know that thing you do for fun when you have some downtime? The history of the Internet is rife with stories of side projects starting as innocent little ways to kill some time or scratch an itch only to turn into something much larger.
From Blogger to Flickr to Twitter to Slack, a lot of very popular services started out as small side projects before eclipsing the very thing they grew from. And they’re not just important for startups, they’re also vital to anyone working on the web today. Thanks to a plethora of self-directed learning sites, there’s not much stopping you from building anything you can dream as your next side project. In the end, they’re great ways for anyone to expand their skill set, build on their hobbies, and impress future employers.
It’s time for side projects to take center stage.
. . . . . . . . . . . . . . . . . . . . .
Matt Haughey is a veteran of the Internet, starting from the first days of blogging when he created MetaFilter and later with his work on Blogger. He helped launch and design Creative Commons and most recently has helped Slack share their vision for making everyone's working lives simpler, more pleasant, and more productive.
Kate Bingaman-Burt explores harnessing the power of accumulation and consumption through a system of rules to structure creative chaos. Commit to being a vigilant "Art Soldier" - keep making, keep moving.
. . . . . . . . . . . . . . . . . . . . .
Kate Bingaman-Burt makes piles of work about the things that we buy (and want) and the emotions attached to our stuff. She also happily thinks and draws for good people and companies. She have been making work about consumption since 2002, teaching since 2004
“I don’t know” is certainly the most common answer I give to my clients’ questions. That may sound crazy, but I actually think it’s the smartest thing you can say as a freelancer. BUT I know how to find out, and when I do, I'll deliver them the most informed and creative answer they have ever heard. User surveys, forms, interviews, A/B testing, big shift and even street events, "I will explain how to combine the power of intuition with logic and reasoning to reach very significant results. Because after all, the biggest barriers to great work and creativity is not money, time or technical limitations but MENTAL obstacles.
. . . . . . . . . . . . . . . . . . . . .
Adrien is a digital expert helping startups & advertising agencies to reach the highest summit focusing on UI & UX design, digital and marketing strategy. He's the Founder of Creatives Without Borders, design teacher, startups mentor & investor, he also writes articles about entrepreneurship, freelance and self development. He is currently based in New York City.
What happens when the digital tools and platforms we make and use for communication and entertainment are hijacked for terrorism, violence against the vulnerable and nefarious transactions? What role do designers and developers play? Are we complicit as creators of these technologies and products? Should we police them or fight back? As Portfolio Lead for Northern Lab, Northern Trust's internal innovation startup focused on client and partner experience, Antonio will share a mix of provocative scenarios torn from today's headlines and compelling stories where activism and technology facilitated peace—and war.
As a call-to-action for designers and developers to engage in projects capable of transformational change, he'll explore the question: How might technology foster new experiences to better accelerate social activism and make the world a smarter, safer place?
Mike Monteiro, "This is the Golden Age of Design...and We're Screwed"WebVisions
Everywhere I look companies are hiring designers! Two hundred over here! A thousand over here! We need a lot of them and we need them fast. Finally! Companies have come to understand the importance of design in building successful products and services. Isn’t that great?
Mike gave his awesome keynote at WebVisions Portland on Thurs., May 19, 2016.
. . . . . . . . . . . . . . . . . . . .
Mike runs Mule Design Studio. It’s a nice place. They do good, quality work. He makes paintings with words on them. He picks fights with the Tea Party on Twitter. He lives in San Francisco with Erika Hall, his son Henry, and his dog Rupert.
Mark Wyner, "A New Dawn of the Human Experience"WebVisions
In what is being called the “third era of computing,” cognitive computing is revolutionizing the relationship between humans and computers. Internet of Things is only the beginning. Artificial Intelligence is finally sprouting out of science fiction and blossoming into palpable technology. Cognitive systems are able to learn independently, build upon pre-programmed knowledge, understand natural language, and interact with human beings with reasoning and logic.
In this session Mark will explore how, through the anthropomorphizing of machines, we are creating an environment of fabricated empathy that will change the human experience, and how we are asking machines to make ethical decisions that they’re grossly unprepared to do. He will also discuss why Artificial Intelligence won’t create an apocalypse of robots who take over the world. Maybe.
Mark's keynote was given at WebVisions Portland on Fri., May 20, 2016.
. . . . . . . . . . . . . . . . . . . .
Mark has been working as a creative professional and technologist for nearly twenty years, partnering with Fortune 100/500 companies and non-profits to craft meaningful experiences for digital UIs and ecosystems in new technologies. He shares his thoughts as an international speaker and writer.
Kevin Hoyt, "On the Verge of Genius: Smart Cities Workshop"WebVisions
(Kevin's workshop was given at WebVisions Portland on May 18, 2016)
Cross a WebVisions workshop with Bill Nye the Science Guy (or Mr. Wizard depending on your generation), and you will get IBM's Kevin Hoyt, leading you through an interactive, hands-on, exploration of the increasingly connected world of cities, farms, and you.
On this three-hour tour, the weather may just get rough, but smart cities with vast arrays of connected sensors will keep us on course and on time. Leaving the city behind, we will discover that data is the new fertilizer for the green acres of smart agriculture. The next stop on this fantastic voyage is inner space as we seek to leverage smart healthcare to unlock the secrets of heart disease and asthma.
This workshop is packed with live demonstrations of a large number of scientific sensors in action. The PH of your drinking water. The air quality of the conference center. The galvanic skin response (sweating) of the presenter. And many more. Having established the possibilities, you will have the option to spend an hour with your very own Internet-connected hardware. Solving the world's problems is hard work, but together we can achieve genius.
What You'll Learn:
How crowdsourcing social change and overcoming human bias in decision making, is leading to the rise of the machines;
How cities like Amsterdam and London are using the Internet of Things to protect personal property and save lives;
How companies like Harman and John Deere discovered the best user experience to keep up with population growth;
How the science of you may just be able to eradicate the world biggest health problems - if you let it;
Basic electronics, and how to connect a device of your own to an Internet of Things platform using Arduino.
Who Should Attend
If you think products like the Google Nest are cool, but are not sure what value they play in society, this workshop is for you. If you look at the emergence of self-driving cars, and wonder about the economic impact, this workshop is for you. If you enjoy gardening or farm-to-table food, and want to find out how to make that scale to a societal level, this workshop is for you. If you fear Skynet, this workshop is for you. If you picked up on any of the 60s, 70s, and 80s references in the overview, this workshop is for you. Or, if you just want to geek out with Internet-connected hardware, this workshop is for you.
. . . . . . . . . . . . . .
Kevin Hoyt is a Developer Advocate at IBM where he has been actively involved in furthering web technologies. He focuses on mobile application development, cloud services, and the Internet of Things.
Art has always had an uncomfortable relationship with commerce. Never more so than now that the bulk of the "creative class" is employed by the business sector in the service of selling products and increasing their bottom line. This has created a new, and often uncomfortable dynamic, where our work is now evaluated primarily for it's ability to affect consumers and sell a product and secondarily for its creative merit. These pressures have also made it difficult for our "art" to fulfill one of its essential functions -- provoke essential conversations/debates in society. This has in turn left many of us frequently feeling frustrated and unsatisfied by the work itself.
It wasn't always like this, but since we can't go back, we have to find the right way to move forward. Is there an alternative pathway where we can create for business, but still advocate for principles and ideals that we believe in through our work? How do we re-establish ourselves as an artist and assert our creative/cultural authority?
This session will explore all of the above, with a particular focus on the NYC market from a present day and historical perspective. As well as look at tactical ways to begin to advocate for this shift in your own work/business.
Too often we create brands, experiences, and content that sacrifice humanity on the altar of conversion optimization. In this session, we’ll explore how to make our products feel less like a business transaction and more like a conversation through human-oriented brand, marketing, and experience design.
Don’t worry, this won’t be a stern sermon about user personas or focus groups – Meagan knows that conference attendees are people too. Instead she’ll share some of the practical hows and whys of designing for people, not customers.
“Perhaps all interaction is about wanting and getting.” –David Mitchell
Drawing on her experience as Creative Director at SproutVideo, Meagan will share techniques that you can bring to your work to honor the humanity of users through happiness-driven design and content.
If the Design Process were a boy band, Feature Prioritization would never be the fan favorite with a breakout solo career. Prioritization isn’t sexy. It hurts to let go of the beloved features created during brainstorming. The decision-making design phase often involves negotiation and compromise in an uncomfortable social environment. Prioritization can be downright painful!
If only you could recapture the enthusiasm and creative glow of brainstorming. Well, wish no longer! Design fairy godmothers Carolyn Chandler and Anna van Slee are here to transform this pumpkin into a stage coach. Strap in!
Taming Context in the Internet of ThingsWebVisions
As we continue to stitch our physical world together with digital information, context is becoming harder to manage and understand. Everything we do or buy is potentially connected to everything else, complicating the meaning of our everyday actions. How do we insure that the networked "things" we put into the world make sense as part a human environment? The answers have less to do with the devices we make than with the way people perceive and comprehend their surroundings.
Using everyday examples and practical models, this talk shows how we can figure out the contextual angles underlying the experiences of your product's or service's users and customers.
Mind Melds and BattleBots: Creating the Right Kind of Designer/Developer DynamicWebVisions
Improving the designer/developer relationship is an ardent wish on a lot of project teams. And yet, a lot of excuses seem to be made for bad relationships between designers and developers… several of which are tied to when and how each are involved.
Do these sound familiar?
“There’s not enough budget to involve all members of the team from beginning to end.”
“We don’t want to limit designer creativity too soon by bringing tech into the process.”
“We don’t want to waste developer time at the beginning when there’s nothing fully defined yet.”
“If we design a detailed enough style guide, development should be able to implement without retaining a designer through implementation.”
How do you find the right balance of involvement without breaking the budget - and make the most of the skills that each team member can bring to the table?
In this presentation, Carolyn Chandler (Experience Designer and instructor) and Don Bora (Developer and iconic tech mentor) will take you on a journey through the main stages of a project from both sides of the divide.
Poetry for Robots: A Digital Humanities ExperimentWebVisions
In 1989, scholar Norman Cousins published a piece called The Poet and the Computer. Anticipating the computer revolution at his doorstep Cousins makes a plea: do not allow our machines to dehumanize us. And he offers a specific prescription against the potential malady - poetry.
"The danger," he explains, is "not so much that man will be controlled by the computer as that he may imitate it.” Intimate and repeated communication with the robots may require us to too conform our minds to their limited logics and cold calculations.
To preserve and reinforce humanness, Cousins hypothesizes that “…it might be fruitful to effect some sort of junction between the computer technologist and the poet.” And I agree. I propose we write poetry for the robots. What would happen if we created metaphorical metadata for an image bank? Would a search for ‘stars' return image of ‘eyes'?
At Poetry4Robots.com, we’ve made the experiment live. This ‘digital humanities experiment’ is being conducted by Neologic Labs, Webvisions, and Arizona State University's Center for Science and the Imagination.
This talk is about how we may further turn to the arts and humanities to ensure human-centric UX.
Kent Nichols, "Downshifting Your Life to Rev Up Your Creativity"WebVisions
Life is not a linear journey from point A to B, there are bumps, detours, and failures that we must endure and persevere to achieve our goals and get to the next level. Kent Nichols talks about his journey from College dropout to New Media darling to overcoming being a one-hit wonder in this humorous look at his life since dropping out of the LA rat race.
He tackles sensible irrationality, building a strong foundation, networking, picking the right place to escape to, and taking your time while being decisive. And you'll discover the pains and joys of moving to a "lifestyle" city, including no one caring about your Lexus Hybrid, realizing you're the fattest person in a 50 mile radius, and trading a 2 hour daily commute for a lot more time on an airplane.
Robert Stulle, "Stories From the Agile Agency"WebVisions
In his talk, Robert shows some recent projects and shares the methods and tools that he and his colleagues at Edenspiekermann have found to be useful in their daily work. His agency works with multidisciplinary teams and agile methods in a user centric way. Robert will share some insights and anecdotes and talk about all the good things and the bad things that can be.
As one of the integral parts of the What If Technique™, Mona Patel, Founder/CEO of Motivate Design, will ask you to reflect on and question your behaviors and attitudes when it comes to ideating and thinking in a creative space. Do you hesitate to strive for the impossible? Is that hesitation rooted in fact or belief? Are you just creating excuses?
Mona will walk you through the six Excuse Personas that are preventing you from getting what you really want in not only your personal life but in business and beyond. She will cover how we all have personality barriers and that each can be overcome through self-reflection and a commitment to action. Expect to leave the session with a sense of self-realization that will motivate you to embrace the white space and start training your creativity muscle.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
First Things First: Building and Effective Marketing Strategy
Too many companies (and marketers) jump straight into activation planning without formalizing a marketing strategy. It may seem tedious, but analyzing the mindset of your targeted audiences and identifying the messaging points most likely to resonate with them is time well spent. That process is also a great opportunity for marketers to collaborate with sales leaders and account managers on a galvanized go-to-market approach. I’ll walk you through the methods and tools we use with our clients to ensure campaign success.
Key Takeaways:
-Recognize the critical role of strategy in marketing
-Learn our approach for building an actionable, effective marketing strategy
-Receive templates and guides for developing a marketing strategy
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
The What, Why & How of 3D and AR in Digital CommercePushON Ltd
Vladimir Mulhem has over 20 years of experience in commercialising cutting edge creative technology across construction, marketing and retail.
Previously the founder and Tech and Innovation Director of Creative Content Works working with the likes of Next, John Lewis and JD Sport, he now helps retailers, brands and agencies solve challenges of applying the emerging technologies 3D, AR, VR and Gen AI to real-world problems.
In this webinar, Vladimir will be covering the following topics:
Applications of 3D and AR in Digital Commerce,
Benefits of 3D and AR,
Tools to create, manage and publish 3D and AR in Digital Commerce.
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
The Secret to Engaging Modern Consumers: Journey Mapping and Personalization
In today's digital landscape, understanding the customer's journey and delivering personalized experiences are paramount. This masterclass delves into the art of consumer journey mapping, a powerful technique that visualizes the entire customer experience across touchpoints. Attendees will learn how to create detailed journey maps, identify pain points, and uncover opportunities for optimization. The presentation also explores personalization strategies that leverage data and technology to tailor content, products, and experiences to individual customers. From real-time personalization to predictive analytics, attendees will gain insights into cutting-edge approaches that drive engagement and loyalty.
Key Takeaways:
Current consumer landscape; Steps to mapping an effective consumer journey; Understanding the value of personalization; Integrating mapping and personalization for success; Brands that are getting It right!; Best Practices; Future Trends
Is AI-Generated Content the Future of Content Creation?Cut-the-SaaS
Discover the transformative power of AI in content creation with our presentation, "Is AI-Generated Content the Future of Content Creation?" by Puran Parsani, CEO & Editor of Cut-The-SaaS. Learn how AI-generated content is revolutionizing marketing, publishing, education, healthcare, and finance by offering unprecedented efficiency, creativity, and scalability.
Understanding
AI-Generated Content:
AI-generated content includes text, images, videos, and audio produced by AI without direct human involvement. This technology leverages large datasets to create contextually relevant and coherent material, streamlining content production.
Key Benefits:
Content Creation: Rapidly generate high-quality content for blogs, articles, and social media.
Brainstorming: AI simulates conversations to inspire creative ideas.
Research Assistance: Efficiently summarize and research information.
Market Insights:
The content marketing industry is projected to grow to $17.6 billion by 2032, with AI-generated content expected to dominate over 55% of the market.
Case Study: CNET’s AI Content Controversy:
CNET’s use of AI for news articles led to public scrutiny due to factual inaccuracies, highlighting the need for transparency and human oversight.
Benefits Across Industries:
Marketing: Personalize content at scale and optimize engagement with predictive analytics.
Publishing: Automate content creation for faster publication cycles.
Education: Efficiently generate educational materials.
Healthcare: Create accurate content for patients and professionals.
Finance: Produce timely financial content for decision-making.
Challenges and Ethical Considerations:
Transparency: Disclose AI use to maintain trust.
Bias: Address potential AI biases with diverse datasets.
SEO: Ensure AI content meets SEO standards.
Quality: Maintain high standards to prevent misinformation.
Conclusion:
AI-generated content offers significant benefits in efficiency, personalization, and scalability. However, ethical considerations and quality assurance are crucial for responsible use. Explore the future of content creation with us and see how AI is transforming various industries.
Connect with Us:
Follow Cut-The-SaaS on LinkedIn, Instagram, YouTube, Twitter, and Medium. Visit cut-the-saas.com for more insights and resources.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
How to Run Landing Page Tests On and Off Paid Social PlatformsVWO
Join us for an exclusive webinar featuring Mariate, Alexandra and Nima where we will unveil a comprehensive blueprint for crafting a successful paid media strategy focused on landing page testing.With escalating costs in paid advertising, understanding how to maximize each visitor’s experience is crucial for retention and conversion.
This session will dive into the methodologies for executing and analyzing landing page tests within paid social channels, offering a blend of theoretical knowledge and practical insights.
The Pearmill team will guide you through the nuances of setting up and managing landing page experiments on paid social platforms. You will learn about the critical rules to follow, the structure of effective tests, optimal conversion duration and budget allocation.
The session will also cover data analysis techniques and criteria for graduating landing pages.
In the second part of the webinar, Pearmill will explore the use of A/B testing platforms. Discover common pitfalls to avoid in A/B testing and gain insights into analyzing A/B tests results effectively.
Everyone knows the power of stories, but when asked to come up with them, we struggle. Either we second guess ourselves as to the story's relevance, or we just come up blank and can't think of any. Unlocking Everyday Narratives: The Power of Storytelling in Marketing will teach you how to recognize stories in the moment and to recall forgotten moments that your audience needs to hear.
Key Takeaways:
Understand Why Personal Stories Connect Better
How To Remember Forgotten Stories
How To Use Customer Experiences As Stories For Your Brand
24. {Case Study}
A character is on his way to a million
dollar business deal that will save his
home town and flicks a cigarette butt out
of his car window.
25. {Case Study}
It lands on a group of tiny explorers, mortally
wounding their captain. They are miles from
their home.
37. “This is hard! There is often a tension between our
need for creative control and the desire to create
a feedback loop with the audience, or to allow
them to be shared authors of a project.”
-Ingrid Kopp
62. {Takeaways}
• Content is perfect. A story cannot be good,
bad, boring, engaging, long or short.
• Brand is narrative. It is not “story.” The story
is in there somewhere, but it is formless.
• Narrative is in everything. It has nothing to do
with orthodox ‘telling’ and nothing to do with
time.
• Be like water.
Introduction.
There are things we don’t need to talk about- things we can all agree on.
And while it may not be the delineation of terms like “Trans-media” vs “Multi-platform” or, forgive me: “New Media” to describe what is happening in narrative….. We should be able to agree that multiplatform narrative is not a recent phenomenon. There are countless examples spanning many decades and genres.
We can also agree that narrative content that can cross diegetic boundaries and pluralize modes of audience experience is something that people want and expect. They’ll call it second screen, they’ll call it meta, they’ll call it simply interactive, but the bottom line is that companies, studios, agencies, and even individual clients expect more from their media.
For example, one does not simply create a television series. This is not fully-formed narrative.
One now creates a system of experience around a property. Themed entertainment, casual games, secondary episodics, and a number of other outlets all pulling from the same source content. And many creators might think this narrative web would look something like this. But this is completely inaccurate, because depending on your audience demographic and how well certain aspects of a property are promoted……..
It might just as well look like this. And this too, is totally transitive. A slight fluxuation, a moment of inspiration, a generous round of retweeting, and it may look like this……
And this is where creators have been struggling. This kind of fluidity is problematic for traditionalists and causes obvious problems for development strategies, not to mention sponsorship and sales. But we’ll get back to this. The fundamental reason that creators are struggling with this so-called multiplatform narrative is that this nebulous web of storytelling and content distribution actually looks like this……
So, to solve this problem, we might visualize that content development should look like this. However this falsely assumes that BRAND is a content source and not a narrative itself. We will get back to this. Brand may influence all of these outlets and connect the dots, but it does not exist in and of itself as a source, no matter how much we might feel it should. It’s much more complicated.
And this is as traditional as it gets . In fact, it’s been around since Plato. The fact that so many creators struggle with this as a general concept is that they actually don’t understand what narrative actually is. They’ll throw around words like “storytelling” “story” “narrative” and “discourse” – without understanding the structure of narrative itself.
So let’s correct our definitions of some of those words by learning the definition of another: Diegesis. Consisting of characters, places, and dynamics (conflicts.)
These two terms will lay the framework for understanding the fluid nature of narrative. Essentially we have the world of story, or content- this needn’t be attributed to just traditional stories with characters and places. It can be a DEVELOPED into a brand. A system of core values and/or messages. Extra-diegesis, then, is everything outside of that world INCLUDING the form of expression. These two levels represent two separate aspects of trans-media storytelling. The idea of content which can be distributed through multiple channels of experience and the concept of the audience interpretation, social media backchatter, and ekphrastic work being part of the narrative itself.
We can first understand that diegesis is without narrative form. It lives in the mind. As soon as it is TOLD or EXPRESSED in any way, it takes FORM and becomes NARRATIVE.
Therefore story only exists without discourse in the mind. Like a memory. As soon as it is told, drawn, written, danced, painted, or otherwise expressed, it becomes narrative and takes on properties of narrative like subjectivity, tense, filtering, temporal alteration, and so forth.
Therefore story only exists without discourse in the mind. Like a memory. As soon as it is told, drawn, written, danced, painted, or otherwise expressed, it becomes narrative and takes on properties of narrative like subjectivity, tense, filtering, temporal alteration, and so forth.
And while we’re aware of diegesis in its pure form, we cannot experience it without some form of narrative. For example, we all know Little Red Riding Hood, but we may consume it in a variety of different media.
A user playing a casual game, another watching a webisode, and a third writing a piece of fan-fiction are technically creating and experiencing narrative of the same story. The mistake often made by creators is that they believe the content or storyworld is somehow connected to the narrative, or form of expression or that content inherently exists in a ‘master form.’ This is obviously not the case.
There is also a public awareness of diegetic space, often times without ever having seen, read, or otherwise experienced any source material or so-called “official” narrative channels. This would indicate that diegesis exists without these narrative channels.
We are even able, with some degree of accuracy, to predict character choices from diegetic space we have not directly experienced, or at least have no memory of experiencing. Would Ronald McDonald steal hamburgers from an orphanage?
We can do this because a story-world consists only of characters, places, dynamics (conflicts) and events. Creators still develop this. But these characters exist in a sort of parallel reality with individual lives. There are no main characters, there are no heroes and no villians. This distinction depends on “point of view,” which diegesis doesn’t have.
Because diegesis is objective. The distinction between what might be an important event and what is an insignificant one depends on focalization, or character viewpoint, which doesn’t enter into the equation until the diegesis is formed into some form of narrative.
Our own predilections will cause a tendency to create story-worlds with protagonist and antagonist traits in the character set, but we must remember that the nature of diegesis is to be totally neutral. Therefore a narrative might be constructed that centers on any existent character, placing them in a protagonist role.
Or a so-called “side” character might end up being a fan favorite and a protagonist in secondary narratives generated through fan-art or licensed derivative work. We can even tell the same story over and over again using different character or narrative viewpoints.
Diegesis also does not distinguish between events in terms of narrative importance. Any event can be important, depending on the viewpoint.
At which level do we place our narrative? There is drama on every level provided the character viewpoint is synchronized to the event. Galactus probably does not care about the tiny explorers. Perhaps it is not our job to select merely one viewpoint or a single event.
This allows multiple access points to the same story from a variety of character viewpoints, servicing a wider demographic who may not identify with a single, select protagonist.
Content can be developed, presented, then retired or promoted depending on how users respond. One cannot necessarily predict what will be successful.
Selected story-events may also be experienced from multiple viewpoints simultaneously through asynchronous narrative. This only requires us to let our precious intended protagonists or “story-line” go and allow users to investigate their own narratives, their own access points to our story world.
Because while our narrative or arrangement of story-world is fluid, condensed, disconnected, and rearranged to suit our viewpoint, diegesis is purely linear and uninterrupted.
We distort this pure, linear time by arranging events into narrative. Leaving out moments, skipping over things, flashing back, flashing forward, etc. Even freezing time to play a minigame.
All alterations to time happen at the point of expression. Not only is Diegetic space linear and uninterrupted, but it extends forever in both directions. While creators might develop enough content to span, say, nearly 5000 years, one can always ask “what happened the day before that?”
If phenomena exist at a certain point in time, it must have existed (or at least its causes) existed the moment prior. Adding this to the idea of countless potential viewpoints and the idea that we can always subdivide diegetic time to identify additional significant events…..
…and we’re left with the fact that although George RR Martin might develop 12,500 years of history within the Game of Thrones diegesis, he can’t account for every unit of measureable time within that 12,500 year history, nor every point of view from potentially billions of characters….nor can he account for what might have happened “the day before” or “the day after.”
This freaks creators out because it means that they can’t control their stories, and that’s absolutely true. We can control the individual narratives we create from story-world content, however we cannot control the story-world itself (anymore than we can control the real one.)
And a better question is ‘why would we want to?’ Our content is open-source. If we create compelling characters, worlds, and conflicts, we might compel others to participate in creating narrative.
Ingrid Kopp, Director of Digital Initiatives at the Tribeca Film Institute laid it out in a recent Indiewire article and acknowledged this challenge. In my own discussions with development staff for Adult Swim, Cartoon Network, and Floyd County Productions as well as companies like Disney Interactive, Sony, and Nickelodeon, this seems to be a universal mantra. You have to let go. A story isn’t so much “created” as it is “revealed.”
The mistake is to become overly rigid and to not plan for alternative narratives to be created. It’s a losing battle. Grasping at a single narrative or believing that the story-world and the narrative are intrinsically connected might lead to missed opportunities to capitalize on diegetic material becoming “viral.”
Because diegetic space exists with Extra-Diegetic space. The big scary world of the storyteller where there is a real audience who, hopefully, is consuming our media. They are part of the narrative equation. Not only from a business-sense, but in the sense that it is necessary to perceive that there is an audience level in order for many experiences to feel complete.
Why add a laugh-track into a television program, why provide a hit-counter on a website, why list “likes” on a managed facebook page? Because these are forms of extra-diegetic engagement. Without extra-diegesis, it isn’t narrative. And while most healthy multichannel narrative might look like this…….
It would be even better if it looked like this. One-way media is a 20th century phenomenon.
Because as Kevin Slavin and Kenyatta Cheese (Founders of Everybody at Once) put it, the audience has an audience. People are watching and using what they see others watch and use, but moreover they are consuming the actual feedback from these experiences. Not just critics, but anyone with engaging means to provide feedback on content.
And it’s real. We’re not using laugh-tracks, we’re not using propaganda.
But we can learn a lot from 20th century single-channel narratives in terms of steering the interpretive level of the narrative.
But none of this is real and in the 21st century, things are more transparent.
We can still attempt to sway perception, but we’re working inside of a glass house.
And while we don’t own the story, we certainly create the denotations and consumers know this. There’s no anonymity in social media and you want it that way. In some respects, the creators become characters themselves. Creators as individuals or as agencies or studios might become a sort of mimetic device within the narrative.
This isn’t the case with all forms of media, of course. But in many forms, the creator or creators become part of the larger narrative. You can’t strip authorial presence from the narrative picture.
And this should be embraced. It’s part of the narrative.
So given that we’re not tasked with developing formless story content into narrative form, what do we do? What can be done to anchor something this fluid in documentation that investors can understand? Just because we realize that discourse is separate from content doesn’t mean we don’ t need to present a concrete vision for what that story might be.
Eric Robles and the development team at Nickelodeon have anchored this in character development. Ultimately, characters and their dynamics are what drive the formation of narrative in whatever form it may take.
Robles will then “whitebox” his characters. Putting the characters into a void context and allowing them to ‘improv.’ This is his litmus test. It doesn’t provide an external document, but it helps development push the dynamics between characters.
It also demonstrates that the character dynamics are not stuck or fused to a specific context.
Once characters are developed and dynamics are created, we still need to place them in context. Developing diegetic space doesn’t mean we don’t have a strategy for user experience.
Create as many mockups of as many different narrative experiences as you can.
Apple does not sell computers……..Apple does not sell anything. Apple is not to be found in, amongst, or underneath any products.
Apple doesn’t even exist in and of itself, or from it’s own point of view. There is no inherent APPLE that must be sold to people. There is no self-existent APPLE BRAND.
Apple’s brand is recognizeable, of course, but it does not self-generate. It is PROJECTED because of an assemblage of apple-like things.
Remember this campaign? Who has appleness?
This is only the tip of the iceberg. There is so much thinking, so much criticism along stucturalist and post-structuralist lines. One of the most universal takeaways from understanding split level narrative is this: Content is indifferent. There are no good stories, no bad stories. Content is indifferent. Diegesis is perfect and cannot be qualified. There is only quality in the form of expression. It’s on you.
Let it simmer, think about how this changes the implications of what you do everyday. And start with these takeaways..