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Problem statement
Stakeholder
NEEDS A WAY TO
(describe person using empathetic language) (needs are VERBS)
DO
SAY
THINK
FEEL
BECAUSE
InsightNeed
STAKEHOLDER
Insights
Design Thinking Action Lab 2013
don't learn
enough
subject
can't implement
my knowledge
employers prefer
experienced people
the university
courses are
useless
my resume
isn't good
can't choice my
favorite field of
business
Mathematics
is very
theoretical
develop her
ICDL skills
employer
don't pay
attention to
her abilities
real
problems
are giant
her solution
is in books
she can't
solve real
problems
long resume
is very
important
she must
continue
learning
doing real
job is a
complicated
activity
experience
is the most
power
she doesn't like
Mathematics
lack of
confidence
search for job
interview advises
on the web
search for
ads in
medias
take more
courses
write and
modify her
resume
Recently graduated girl in
Mathematics and seeking for job
learn doing real works, prepare
for employment and take an
appropriate job
she recently graduated and think
can't do any work well

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Mathematics job challenge

  • 1. Problem statement Stakeholder NEEDS A WAY TO (describe person using empathetic language) (needs are VERBS) DO SAY THINK FEEL BECAUSE InsightNeed STAKEHOLDER Insights Design Thinking Action Lab 2013 don't learn enough subject can't implement my knowledge employers prefer experienced people the university courses are useless my resume isn't good can't choice my favorite field of business Mathematics is very theoretical develop her ICDL skills employer don't pay attention to her abilities real problems are giant her solution is in books she can't solve real problems long resume is very important she must continue learning doing real job is a complicated activity experience is the most power she doesn't like Mathematics lack of confidence search for job interview advises on the web search for ads in medias take more courses write and modify her resume Recently graduated girl in Mathematics and seeking for job learn doing real works, prepare for employment and take an appropriate job she recently graduated and think can't do any work well