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Mastering Online Surveys
1. The document discusses online surveys, including trends, features, and best practices. It covers topics like anonymous vs. personalized surveys, question types, and advanced features like randomization and routing. 2. Examples of advanced online survey features discussed include GET/URL parameters, participant administration, mandatory questions, plausibility checks, and dynamic elements like placeholders, lists, and loops. 3. Automating online surveys through triggers from transactions and integrating with customer databases is presented as a way to gather real-time feedback on things like products, services, and support.
