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MASTER OF SALES EXCELLENCE
           by The Hartfield-IMC Partnership




    “A Public Sales Course Dedicated to Educating, Enlightening,
     and Empowering Professionals in Every Sales Endeavour”
Organisations and clients we have worked with
CONTENT

1.   About Hartfield-IMC                                   2

2.   Tutor Profiles and Testimonies                        3-4

3.   Teaching Methodology                                  5

4.   Course Outline                                        6

5.   Programmes/ Schedule                                  7

6.   Investment Summary                                    8



                                            “our effective sales training
                                        programme is a combination of
                                           seminars, case studies, and
                                      group workshops aimed at giving
                                         delegates a solid grounding in
                                            the basic, intermediate and
                                            advanced aspects of sales.”




                                                                                           1
                                                  MASTER OF SALES EXCELLENCE
                                                        by The Hartfield-IMC Partnership
About the Hartfield-IMC Partnership




The Hartfield-IMC Partnership is the             The Master of Sales Excellence (MSE)
coming together of two companies with the        Programme
common purpose of helping organisations of       At Hartfield-IMC, we understand that
all sizes to coach and train their sales         Salespeople are the most vital elements in the
personnel into competent, effective, and         profitability of any organisation as their
result-driven professionals.                     performance defines the organisation's
                                                 bottom line. Our objective therefore is to
Hartfield-IMC takes pride in being one of the    produce sales professionals capable of
few partnerships in Nigeria to have              performing at the highest level consistently
harnessed, developed, and packaged a             whilst also transforming the perception of
coaching and training programme which            Sales into an endeavour worthy of honour,
draws on psychology, sales techniques and        respect and recognition.
scientifically-proven principles which have
contributed to the continued success of some
                                                 Programme Delivery
of the leading organisations in the world. For
                                                 The programme will be delivered over a
the first time in Nigeria, organisations and
                                                 period of 5 days and will be coordinated by
individuals now have the opportunity to enrol
                                                 the Hartfield-IMC Partnership. It will be open
on a Master of Sales Excellence (MSE)
                                                 to both business organisations and members
Programme which combines the best aspects
                                                 of the public wishing to take part in a
of Peak Performance Coaching and
                                                 programme that is essentially an “MBA in
Fundamental Sales Training.
                                                 Sales”

                                                 Our programme has been created to
                                                 incorporate proven coaching and training
                                                 methods which include practical simulations,
                                                 relevant case studies, and real-world
                                                 scenarios designed to educate and empower
                                                 training delegates.




2
Tutor Profiles & Testimonials

                                 ‘Lanre                studies in Psychology, Neuro Linguistic
                                 Olusola brings        Programming (NLP) and Quantum Physics, led
                            years of                   him to become an AAMET U.K. Certified
                            extensive study            Matrix Reimprinting Practitioner and
                            spanning the               Emotional Freedom Technique (EFT)
                            fields of                  Therapist.
                            Engineering,
                            Performance                Lanre Olusola is respected nationally and
                            Improvement                internationally for imparting exceptional
                            Management,                problem solving, motivational, inspirational,
                            Human                      human developmental, leadership and
                            Behavioural                management skills.
                            Psychology,
Governance, Organizational Design, Business            He has worked extensively with the UK
Transformations and MetaMedicine.                      Government through the Department for
                                                       International Development (DFID), and the
Consequent upon diverse engagements and                Nigerian Government, Various State
phenomenal transformation across several               Governments and Government agencies, and
industries, he has been described by many as           other International Donor Organizations such
Peak Performance Catalyst, Life Coach, Health          as The World Bank, and the British Council
Therapist, National Development Strategist             etc.
and Executive Advisor.
                                                       Lanre is involved in various capacities with
Lanre is an alumnus of the world-renowned              and sits on the board of some of the following
Harvard Business School, Boston                        not-for profit organizations: FATE Foundation,
Massachusetts USA, An ASET, U.K certified Life         Ford Foundation, MTN Foundation, UNICEF,
coach. He graduated as a Performance Coach             CITIGROUP Foundation, IFC, NESG, Linkachild
from Europe's Number 1 Coaching institution;           GTE Ltd, and Inspire Africa Foundation.
The Coaching Academy, U.K. His advanced


Testimonials on Lanre Olusola
“I live by certain virtues, positive energy works      “The most unique and important phenomenon
effectively for me in every situation! You             about sitting under Lanre Olusola's coaching is that
succeeded in bringing out those positive spiritual     from the very first session he makes a strong, deep
thoughts in me!"                                       or spiritual connection with your Essence i.e. who
                                                       you are as a person, brand or business. These
-Dr Mudashiru
                                                       sessions have been priceless to me.”
                                                       -TY Bello
“I found that my sessions with Lanre Olusola
helped me look deeper at the root causes, while
                                                       “I cannot thank you enough for your assistance in
talking through the solutions and even sometime
                                                       this our journey….With particular reference to the
tapping away the problems and over time, they
                                                       subject of emotional intelligence & quotient, it's
ALL go away.
                                                       evident that such matters must never be ignored.
I heal and even have the ability to look back and be
                                                       Many thanks once again for joining us in our
thankful for these experiences”.
                                                       journey. You're indeed “The Catalyst”.
-Mo Abudu
                                                       -Babasola Alokolaro (Chief Counsel to his
                                                       Excellency the Governor of Lagos State)
“It seemed insurmountable but one of Lanre's best
traits is his ability to help his 'coachee' re-train
their minds to believe and have faith that nothing
was insurmountable with the right attitude.”
-Betty Irabor




                                                                                                              3
                                                                     MASTER OF SALES EXCELLENCE
                                                                           by The Hartfield-IMC Partnership
Tutor Profiles

                              ‘Segun Akande           Amongst Segun's chief accomplishments is
                            possesses                 the setting up of the Nigerian Investment
                            extensive                 Banking League which has now become an
                            experience in             industry benchmark for recognition of
                            diverse business          performance and service quality amongst the
                            fields including          country's top investment banks.
                            Financial Services,
                            Recruitment,              In 2008, Segun Akande established SBA
                            Business Research,        Financial Training in partnership with 7-City
                            Training and Sales.       Learning, a UK-based training outfit with a
                            Segun is widely           global presence across Europe, Asia and
                            acknowledged as           North America. Today, SBA Financial Training
an expert on Sales and has continued to gain          has rapidly become one of the leading
a reputation for the “Effective Sales” courses        training companies in Nigeria. Segun is also a
he facilitates.                                       Technical Partner at Hartfield Limited for Sales
                                                      Training and has quickly garnered a reputation
He is currently the Managing Director of SBA          for his exciting, motivating and highly
Interactive, a financial data services and            informative Sales Courses.
research company based in Lagos with close            Segun brings to the fore a solid background in
ties to Reuters, Bloomberg, and The Financial         all aspects of sales as well as a genuine desire
Times Interactive Data, as well as clients            and passion to train and develop people of all
including Goldman Sachs and Barclays Capital.         levels and backgrounds into relationship-
                                                      focused and result-orientated individuals in
                                                      their professional and personal lives.

Testimonials on ‘Segun Akande
“Well-structured, practical, relevant and lively      “Segun has really impacted my psychology as a
training that fully met expectations...Segun          Salesperson. I am more confident, a better
demonstrated confidence in addressing issues; he      communicator, and feel enlightened knowing the
respects opinions, and delivered a well-structured    difference between SALES and MARKETING”
handbook... ”                                         -Michael, The Deekay Group
-Marina Securities
                                                      “This Sales Course has increased my confidence
“I'd find it hard to recommend any other sales        and has helped me to understand how to deal and
trainer than Segun Akande. He was on top of his       communicate with clients to get results”
game! ”                                               -Mamuda
-Mr. Kolawole, PZ Cussons
                                                      “The amount of ground this course covered within
“Being a teacher myself, the trainer has all I want   a short space of time was incredible. Even more
from a tutor. He is 99% satisfactory as a trainer     impressive is the fact that the course was delivered
anywhere”                                             in a simple, engaging and interactive way which
-Mr. Lawal, Assudamal Group                           ensured that everybody gained something”
                                                      -Adeoye




4
Teaching Methodology




Each day of the course is carefully structured    MSE Gold Certificate
to provide insights into different areas of how   (Distinction)          80% and above
to be an effective Sales Professional. For each   MSE Silver Certificate 65% - 79%
subject area we examine how the subject           MSE Bronze Certificate 50% - 64%
principles work, and how they can be applied
to everyday situations.                           Successful candidates will be issued with the
                                                  MSE Certificate (Gold, Silver or Bronze) which
A coaching & training day involves:               is recognized by NCFE, one of the United
Ÿ Lectures to convey underlying knowledge         Kingdom's leading and respected certification
Ÿ Case studies to contextualize knowledge         bodies. For more information about NCFE,
Ÿ Where possible, participation and               visit www.ncfe.org.uk. Candidates who fall
   contributions from a senior member of          short of the 50% pass mark will only be issued
   your organisation may be sought in order       a Certificate of Attendance.
   to further drive home the programme.
Ÿ Group work to ensure peer interaction,          Certificates will be issued to participants 4
   cultural mixing and networking skills          weeks after the programme at a special award
Ÿ Simulations to practice knowledge               ceremony.
Ÿ Homework to apply knowledge
Ÿ Projects to 'stitch' different knowledge                                        Tosin Oyelese
   areas                                                            On behalf of Hartfield-IMC
Ÿ An examination to test newly-acquired                                  Tel: +234813 797 5838
   knowledge                                                    Email: tosin@hartfieldltd.com

Materials
Classroom slide packs and workbooks
generated by Hartfield-IMC Knowledge
Management System.

Assessment
All participants in the Master of Sales
Excellence Programme will be required to sit
for an examination on the last day of the
programme. Certificates will be issued at
different grades according to individual
performance. Gold, Silver and Bronze
Certificates will be issued according to
individuals' results as follows:




                                                                                                       5
                                                              MASTER OF SALES EXCELLENCE
                                                                    by The Hartfield-IMC Partnership
Course Outline




Master of Sales Excellence (MSE):                At the end of this programme participants
                                                 will gain the following:
5-Day Programme
                                                    Ÿ The ability to overcome psychological
Everyone in business is in sales. A sales
                                                        barriers to peak performance
person sells ideas, products and services to
                                                    Ÿ   An understanding of how to evaluate
customers or clients as well as to those in
                                                        clients and select the best methods of
senior positions within the organization.
Chairmen, Presidents or CEO's sell their                selling to them
company, ideas, products and services to            Ÿ   A deep insight into the power of
financiers, shareholders, the press, and                Emotional Intelligence
clients.                                            Ÿ   Improved cold calling success rate
However, the art of sales is often overlooked,      Ÿ   Effective communication skills that will
undermined and unappreciated, thus leading              translate into increased sales
to underperformance. This programme will            Ÿ   Finely tuned negotiation skills
empower participants to be more effective           Ÿ   Competency at building excellent
sales professionals capable of building long-           rapport with clients and people in
term relationships and revenue for their                general
organisations.                                      Ÿ   A greater sense of pride in Sales and
                                                        Business Development




6
Programme/Schedule

        MODULES                          RATIONALE                                                    TUTOR
Day1    Introduction to the MSE          What the programme is about,                                 Tosin Oyelese
        Programme                        outline of course content and
                                         preparing participants for the
                                         course.
         Self-Discovery & Mastery                                                                     Lanre Olusola
                                         Discovering and building up your
                                         Emotional Quotient (E.Q.), and
                                         understanding the power of values,
                                         beliefs, words, emotions and
        Emotional Intelligence           thoughts.

Day2    Communication Skills             Developing good listening skills,                            Segun Ak ande
                                         understanding NLP, and building
                                         rapport.

        Client Profiling                 This module will explore the
                                                                                                      Lanre Olusola
                                         importance as well as the methods
                                         of profiling prospective clients.
                                         Profiling clients is one of the most
                                         effective ways of knowing the best
                                         way to approach a client.


        Cold Calling                     - Preparing for a cold call                                  Segun Akande
                                         - Rules of Engagement
                                         - How to Handle difficult and
                                         awkward prospects
                                         - Getting past gate keepers

Day3    Sales Psycology                  Understanding the power and                                  Segun Akande
                                         impact of internal and external                              Lanre Olusola
                                         perception.

                                         Finding win-win solutions,
        Neg otia tion Skills                                                                          Segun Akande
                                         observing the Golden Rules of
                                         Negotiations, and executing the
                                         “Silent Close”


Day4                                     Accepting Knowledge as the
        Knowledg e                                                                                    Segun Ak ande
                                         bedrock to successful and
                                         unsuccessful sales efforts, and
                                         “knowing what to know”

                                         Rediscovering the lost art of
        Building Relationship            Relationship Building in Sales.                              Segun Akande
                                         Applying the principles of Love,                             Lanre Olusola
                                         Honesty, and Care.


Days    Examination and Assessment Day   All participants in the programme
                                         will be required to sit an
                                         examination comprising of multiple
                                         choice questions as well as mini-
                                         case studies.
                                         Learning through play.
        Games, Exercises, & Networking




                                                                                                                      7
                                                             MASTER OF SALES EXCELLENCE
                                                                   by The Hartfield-IMC Partnership
Course Outline




    Details                                       Price (NGN)


    Coaching, Training & Development Materials    Included in Course Fee
    Study aids, handouts and Certificates
    Master of Sales Excellence –5 Day Programme
    Monday 20th June – Friday 24th June 2011
    ∞         Sales Coaching & Training           N275,000 per delegate




8
On a final note:

Having done sales in different capacities for over twenty
years in Nigeria, I believe that the practical experience, skill,
intelligence, competencies and even the formal training to
equip every participant.

Moreover I also believe that the Human Spirit/Mind/Body is
one and an Incredible Intelligent System

With the right Coach and Trainer, you can Maximize Your
Unbelievable and Untapped Potential, You “ONLY”need to
be Aware, and Understand how.

With intention and Belief You Can Achieve ANYTHING You
want to achieve and You Can become ANYONE You Want to
be.

Being the best Sales Man You can be, means You have the
critical life and people skills and therefore create
unbelievable life opportunities for Yourself.

I invite You to Engage, Explore and be Transformed.

‘Lanre Olusola




“A sale is not a sale until you have had at least three
referrals”. I believe that this statement rings true for anyone
involved in sales as it places emphasis on looking beyond
just making one sale and instead focussing on the building
of relationships.

By the end of the course, you will understand the art of
building relationships, what it takes to be truly successful in
sales, and most crucially a renewed perception of sales and
its importance to business survival and growth.

Our ultimate aim is to equip you with the skills that will
take you to that next level in your career and we welcome
you to this journey of self-discovery and self actualisation!

Segun Akande




                                                                                                             9
                                                                    MASTER OF SALES EXCELLENCE
                                                                          by The Hartfield-IMC Partnership
Hartfield Executive Search & Selection
20th Floor, NECOM House
15 Marina, Lagos
Nigeria

E-mail: info@hartfieldltd.com
Tel:    +234 1463 7422
        +234 703 669 5005
        + 234 812 764 0606

web: www.hartfieldltd.com/mse

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Master of Sales Excellence E-brochure

  • 1. MASTER OF SALES EXCELLENCE by The Hartfield-IMC Partnership “A Public Sales Course Dedicated to Educating, Enlightening, and Empowering Professionals in Every Sales Endeavour”
  • 2. Organisations and clients we have worked with
  • 3. CONTENT 1. About Hartfield-IMC 2 2. Tutor Profiles and Testimonies 3-4 3. Teaching Methodology 5 4. Course Outline 6 5. Programmes/ Schedule 7 6. Investment Summary 8 “our effective sales training programme is a combination of seminars, case studies, and group workshops aimed at giving delegates a solid grounding in the basic, intermediate and advanced aspects of sales.” 1 MASTER OF SALES EXCELLENCE by The Hartfield-IMC Partnership
  • 4. About the Hartfield-IMC Partnership The Hartfield-IMC Partnership is the The Master of Sales Excellence (MSE) coming together of two companies with the Programme common purpose of helping organisations of At Hartfield-IMC, we understand that all sizes to coach and train their sales Salespeople are the most vital elements in the personnel into competent, effective, and profitability of any organisation as their result-driven professionals. performance defines the organisation's bottom line. Our objective therefore is to Hartfield-IMC takes pride in being one of the produce sales professionals capable of few partnerships in Nigeria to have performing at the highest level consistently harnessed, developed, and packaged a whilst also transforming the perception of coaching and training programme which Sales into an endeavour worthy of honour, draws on psychology, sales techniques and respect and recognition. scientifically-proven principles which have contributed to the continued success of some Programme Delivery of the leading organisations in the world. For The programme will be delivered over a the first time in Nigeria, organisations and period of 5 days and will be coordinated by individuals now have the opportunity to enrol the Hartfield-IMC Partnership. It will be open on a Master of Sales Excellence (MSE) to both business organisations and members Programme which combines the best aspects of the public wishing to take part in a of Peak Performance Coaching and programme that is essentially an “MBA in Fundamental Sales Training. Sales” Our programme has been created to incorporate proven coaching and training methods which include practical simulations, relevant case studies, and real-world scenarios designed to educate and empower training delegates. 2
  • 5. Tutor Profiles & Testimonials ‘Lanre studies in Psychology, Neuro Linguistic Olusola brings Programming (NLP) and Quantum Physics, led years of him to become an AAMET U.K. Certified extensive study Matrix Reimprinting Practitioner and spanning the Emotional Freedom Technique (EFT) fields of Therapist. Engineering, Performance Lanre Olusola is respected nationally and Improvement internationally for imparting exceptional Management, problem solving, motivational, inspirational, Human human developmental, leadership and Behavioural management skills. Psychology, Governance, Organizational Design, Business He has worked extensively with the UK Transformations and MetaMedicine. Government through the Department for International Development (DFID), and the Consequent upon diverse engagements and Nigerian Government, Various State phenomenal transformation across several Governments and Government agencies, and industries, he has been described by many as other International Donor Organizations such Peak Performance Catalyst, Life Coach, Health as The World Bank, and the British Council Therapist, National Development Strategist etc. and Executive Advisor. Lanre is involved in various capacities with Lanre is an alumnus of the world-renowned and sits on the board of some of the following Harvard Business School, Boston not-for profit organizations: FATE Foundation, Massachusetts USA, An ASET, U.K certified Life Ford Foundation, MTN Foundation, UNICEF, coach. He graduated as a Performance Coach CITIGROUP Foundation, IFC, NESG, Linkachild from Europe's Number 1 Coaching institution; GTE Ltd, and Inspire Africa Foundation. The Coaching Academy, U.K. His advanced Testimonials on Lanre Olusola “I live by certain virtues, positive energy works “The most unique and important phenomenon effectively for me in every situation! You about sitting under Lanre Olusola's coaching is that succeeded in bringing out those positive spiritual from the very first session he makes a strong, deep thoughts in me!" or spiritual connection with your Essence i.e. who you are as a person, brand or business. These -Dr Mudashiru sessions have been priceless to me.” -TY Bello “I found that my sessions with Lanre Olusola helped me look deeper at the root causes, while “I cannot thank you enough for your assistance in talking through the solutions and even sometime this our journey….With particular reference to the tapping away the problems and over time, they subject of emotional intelligence & quotient, it's ALL go away. evident that such matters must never be ignored. I heal and even have the ability to look back and be Many thanks once again for joining us in our thankful for these experiences”. journey. You're indeed “The Catalyst”. -Mo Abudu -Babasola Alokolaro (Chief Counsel to his Excellency the Governor of Lagos State) “It seemed insurmountable but one of Lanre's best traits is his ability to help his 'coachee' re-train their minds to believe and have faith that nothing was insurmountable with the right attitude.” -Betty Irabor 3 MASTER OF SALES EXCELLENCE by The Hartfield-IMC Partnership
  • 6. Tutor Profiles ‘Segun Akande Amongst Segun's chief accomplishments is possesses the setting up of the Nigerian Investment extensive Banking League which has now become an experience in industry benchmark for recognition of diverse business performance and service quality amongst the fields including country's top investment banks. Financial Services, Recruitment, In 2008, Segun Akande established SBA Business Research, Financial Training in partnership with 7-City Training and Sales. Learning, a UK-based training outfit with a Segun is widely global presence across Europe, Asia and acknowledged as North America. Today, SBA Financial Training an expert on Sales and has continued to gain has rapidly become one of the leading a reputation for the “Effective Sales” courses training companies in Nigeria. Segun is also a he facilitates. Technical Partner at Hartfield Limited for Sales Training and has quickly garnered a reputation He is currently the Managing Director of SBA for his exciting, motivating and highly Interactive, a financial data services and informative Sales Courses. research company based in Lagos with close Segun brings to the fore a solid background in ties to Reuters, Bloomberg, and The Financial all aspects of sales as well as a genuine desire Times Interactive Data, as well as clients and passion to train and develop people of all including Goldman Sachs and Barclays Capital. levels and backgrounds into relationship- focused and result-orientated individuals in their professional and personal lives. Testimonials on ‘Segun Akande “Well-structured, practical, relevant and lively “Segun has really impacted my psychology as a training that fully met expectations...Segun Salesperson. I am more confident, a better demonstrated confidence in addressing issues; he communicator, and feel enlightened knowing the respects opinions, and delivered a well-structured difference between SALES and MARKETING” handbook... ” -Michael, The Deekay Group -Marina Securities “This Sales Course has increased my confidence “I'd find it hard to recommend any other sales and has helped me to understand how to deal and trainer than Segun Akande. He was on top of his communicate with clients to get results” game! ” -Mamuda -Mr. Kolawole, PZ Cussons “The amount of ground this course covered within “Being a teacher myself, the trainer has all I want a short space of time was incredible. Even more from a tutor. He is 99% satisfactory as a trainer impressive is the fact that the course was delivered anywhere” in a simple, engaging and interactive way which -Mr. Lawal, Assudamal Group ensured that everybody gained something” -Adeoye 4
  • 7. Teaching Methodology Each day of the course is carefully structured MSE Gold Certificate to provide insights into different areas of how (Distinction) 80% and above to be an effective Sales Professional. For each MSE Silver Certificate 65% - 79% subject area we examine how the subject MSE Bronze Certificate 50% - 64% principles work, and how they can be applied to everyday situations. Successful candidates will be issued with the MSE Certificate (Gold, Silver or Bronze) which A coaching & training day involves: is recognized by NCFE, one of the United Ÿ Lectures to convey underlying knowledge Kingdom's leading and respected certification Ÿ Case studies to contextualize knowledge bodies. For more information about NCFE, Ÿ Where possible, participation and visit www.ncfe.org.uk. Candidates who fall contributions from a senior member of short of the 50% pass mark will only be issued your organisation may be sought in order a Certificate of Attendance. to further drive home the programme. Ÿ Group work to ensure peer interaction, Certificates will be issued to participants 4 cultural mixing and networking skills weeks after the programme at a special award Ÿ Simulations to practice knowledge ceremony. Ÿ Homework to apply knowledge Ÿ Projects to 'stitch' different knowledge Tosin Oyelese areas On behalf of Hartfield-IMC Ÿ An examination to test newly-acquired Tel: +234813 797 5838 knowledge Email: tosin@hartfieldltd.com Materials Classroom slide packs and workbooks generated by Hartfield-IMC Knowledge Management System. Assessment All participants in the Master of Sales Excellence Programme will be required to sit for an examination on the last day of the programme. Certificates will be issued at different grades according to individual performance. Gold, Silver and Bronze Certificates will be issued according to individuals' results as follows: 5 MASTER OF SALES EXCELLENCE by The Hartfield-IMC Partnership
  • 8. Course Outline Master of Sales Excellence (MSE): At the end of this programme participants will gain the following: 5-Day Programme Ÿ The ability to overcome psychological Everyone in business is in sales. A sales barriers to peak performance person sells ideas, products and services to Ÿ An understanding of how to evaluate customers or clients as well as to those in clients and select the best methods of senior positions within the organization. Chairmen, Presidents or CEO's sell their selling to them company, ideas, products and services to Ÿ A deep insight into the power of financiers, shareholders, the press, and Emotional Intelligence clients. Ÿ Improved cold calling success rate However, the art of sales is often overlooked, Ÿ Effective communication skills that will undermined and unappreciated, thus leading translate into increased sales to underperformance. This programme will Ÿ Finely tuned negotiation skills empower participants to be more effective Ÿ Competency at building excellent sales professionals capable of building long- rapport with clients and people in term relationships and revenue for their general organisations. Ÿ A greater sense of pride in Sales and Business Development 6
  • 9. Programme/Schedule MODULES RATIONALE TUTOR Day1 Introduction to the MSE What the programme is about, Tosin Oyelese Programme outline of course content and preparing participants for the course. Self-Discovery & Mastery Lanre Olusola Discovering and building up your Emotional Quotient (E.Q.), and understanding the power of values, beliefs, words, emotions and Emotional Intelligence thoughts. Day2 Communication Skills Developing good listening skills, Segun Ak ande understanding NLP, and building rapport. Client Profiling This module will explore the Lanre Olusola importance as well as the methods of profiling prospective clients. Profiling clients is one of the most effective ways of knowing the best way to approach a client. Cold Calling - Preparing for a cold call Segun Akande - Rules of Engagement - How to Handle difficult and awkward prospects - Getting past gate keepers Day3 Sales Psycology Understanding the power and Segun Akande impact of internal and external Lanre Olusola perception. Finding win-win solutions, Neg otia tion Skills Segun Akande observing the Golden Rules of Negotiations, and executing the “Silent Close” Day4 Accepting Knowledge as the Knowledg e Segun Ak ande bedrock to successful and unsuccessful sales efforts, and “knowing what to know” Rediscovering the lost art of Building Relationship Relationship Building in Sales. Segun Akande Applying the principles of Love, Lanre Olusola Honesty, and Care. Days Examination and Assessment Day All participants in the programme will be required to sit an examination comprising of multiple choice questions as well as mini- case studies. Learning through play. Games, Exercises, & Networking 7 MASTER OF SALES EXCELLENCE by The Hartfield-IMC Partnership
  • 10. Course Outline Details Price (NGN) Coaching, Training & Development Materials Included in Course Fee Study aids, handouts and Certificates Master of Sales Excellence –5 Day Programme Monday 20th June – Friday 24th June 2011 ∞ Sales Coaching & Training N275,000 per delegate 8
  • 11. On a final note: Having done sales in different capacities for over twenty years in Nigeria, I believe that the practical experience, skill, intelligence, competencies and even the formal training to equip every participant. Moreover I also believe that the Human Spirit/Mind/Body is one and an Incredible Intelligent System With the right Coach and Trainer, you can Maximize Your Unbelievable and Untapped Potential, You “ONLY”need to be Aware, and Understand how. With intention and Belief You Can Achieve ANYTHING You want to achieve and You Can become ANYONE You Want to be. Being the best Sales Man You can be, means You have the critical life and people skills and therefore create unbelievable life opportunities for Yourself. I invite You to Engage, Explore and be Transformed. ‘Lanre Olusola “A sale is not a sale until you have had at least three referrals”. I believe that this statement rings true for anyone involved in sales as it places emphasis on looking beyond just making one sale and instead focussing on the building of relationships. By the end of the course, you will understand the art of building relationships, what it takes to be truly successful in sales, and most crucially a renewed perception of sales and its importance to business survival and growth. Our ultimate aim is to equip you with the skills that will take you to that next level in your career and we welcome you to this journey of self-discovery and self actualisation! Segun Akande 9 MASTER OF SALES EXCELLENCE by The Hartfield-IMC Partnership
  • 12. Hartfield Executive Search & Selection 20th Floor, NECOM House 15 Marina, Lagos Nigeria E-mail: info@hartfieldltd.com Tel: +234 1463 7422 +234 703 669 5005 + 234 812 764 0606 web: www.hartfieldltd.com/mse