Mike Marshall introduces himself and his business beliefs and values in seeking potential career opportunities. He believes in a win-win philosophy over win-lose, leveraging technology as a means rather than an end, reinvesting in operations, recognizing all staff as sales professionals, surrounding oneself with quality people, and acknowledging wins and losses as lessons. He presents models for operational success and failure that balance the needs of customers, resources, staff, operations, sales, administration, corporate leadership, and owners.