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Manage your pizza restaurant and delivery business with DiamondTouch Marquis. From driver management to streamlined order taking, Marquis makes running your pizza business a snap. From Granbury Restaurant Solutions. Learn more at www.granburyrs.com/diamondtouch
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Newly enhanced Sage Business Care plans.
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The document discusses client onboarding and managing the client lifecycle. It outlines three stages of onboarding: 1) account opening, 2) extending onboarding through the first year, and 3) ongoing onboarding management. It emphasizes optimizing the client experience through clear strategies, targeted communications, and addressing issues promptly. The document then introduces Doxim's OpenAdvantage client management platform, which allows for configurable workflows, integrated e-signatures, and automating processes like account transfers to improve efficiency and compliance.
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This document provides an overview of the next generation of Magento Commerce and how it can help businesses upgrade their e-commerce platforms. Some key points:
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- Using Magento Commerce can help businesses grow revenue through improved shopping experiences on any device, expanded sales channels, and business intelligence insights. It can also help reduce costs through streamlined operations and integration with any backend systems.
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PostPay is a web application developed for Deutsche Postbank Home Finance Limited to manage its sales channel payout processing. It allows online signup of sales channels, calculates payouts based on business rules, generates reports, and automates workflows. The application integrates with the company's existing FINONE system and database. It provides features like sales channel management, payout calculation, report generation, and automated email workflows. The application is designed to make the payout process more efficient and reduce time spent on related tasks.
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Credit Card Processing Industry Response to the Increasingly Tech Savvy Customer
The presentation discusses several payment industry topics:
1) EMV/chip cards that are more secure than magnetic stripe cards and reduce fraud; the checkout experience will change as cards are inserted not swiped.
2) Security and PCI 3.0 standards focusing on improved segmentation, firewalls, encryption and tokenization.
3) Apple Pay and mobile payments that create more trusted transactions using tokenization for security.
4) Growing use of digital deals and offers delivered via social media, text and mobile that will integrate with point of sale over time.
5) These changes represent opportunities for next generation secure processing as the payments industry adapts to the "perfect storm" of new technologies.
Securing Remote Access
As you see in the news every month, credit card breaches are on the rise. Recent investigations into credit card merchant breaches indicate that many attacks have been aimed at insecure remote access. In this session, Matt will cover how a credit card breach happens, what you should do to protect your business and your customers, and how you can take action to secure remote access in your system.
Providing Secure and Reliable Public Internet
Learn how and why to control your Wi-Fi and add real dollars to your bottom line! As a founding partner at WEBbeams, Brian will share the company’s expertise on deploying a national Wi-Fi network in coffee retail stores, with the goal of creating more loyal customers and revenue for you! Having "free with purchase” Wi-Fi will create a better user experience, and promote table turnover. Wi-Fi is a valuable opportunity to engage your customers through social media, and keep them informed. Find-out why a commercial grade service is needed to make them happy, and help protect you from Wi-Fi related hassles and liabilities.
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- It outlines GS's mission to help small hospitality businesses succeed with technology, and their vision to offer a complete suite of integrated POS systems, business tools, and analytics.
- Statistics are presented on the number of customers using GS products, online orders processed, consumers using their online platform, and loyalty program members.
Build your customer base webinar
This document discusses various strategies for coffee shops to increase business, including getting existing customers to buy more often, increasing ticket averages, and attracting new customers. It recommends using technology tools like mobile and online ordering to improve convenience and remove barriers. It also recommends implementing a customer loyalty program to encourage frequency, increase spending through prepaid cards and gift cards, and help turn new customers into regulars through communications and rewards.
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This document discusses the results and ROI of loyalty programs for restaurants based on real case studies. It provides examples of how loyalty programs can increase enrollments, ticket averages, customer frequency, and convert new customers into regulars. One case study found loyalty program enrollments were 3.38x higher than an email-only program. Loyalty customers also had higher ticket averages of $2.14 more than non-loyalty customers. Additional case studies found loyalty programs increased the likelihood of new customers returning multiple times and increased the number of transactions per customer. The document estimates the total monthly ROI of a loyalty program could be $6,632 or more after accounting for increased sales and reduced marketing costs.
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The document discusses the company's strategy to develop tablet-based point-of-sale (POS) solutions for their pizza and coffee clients. They plan to build on their existing robust POS platforms, refresh the user interfaces, and optimize them for tablets. Tablets running Android or iPad OS would mount or be mobile, while the server would still be in-store or hosted remotely. The tablet POS would be rolled out in phases starting with counter orders, employee clock-in, and then expanding to additional functions like phone orders, delivery dispatch, and table service over multiple phases. Input is sought on the tablet plan, development phasing, cloud hosting importance, and other big-picture POS desires.
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Marquis highlights
- 1. Great New Features – Great Reasons to Upgrade!
- 2. Windows POS New & Improved • Customize Main Screen • Shortcuts to frequently used features
- 3. • New Caller ID Screen displays: • Date since last order, • # orders, • Call Back status • Address confirmation • Just select a service type and proceed directly to Order Entry.
- 4. Multiple Phones per Customer Easy drag & drop organization
- 5. • More Customer Fields • Smart Search matching to existing customers • Prevent duplicate customer entries
- 6. • Driver drops • Driver close enhancements • Driver routing according to map grid • Driver contact info when you need it fast!
- 7. Google Map Integration Driving Directions
- 8. • Improved Smart Check Design adds information but maintains signature “highlight & exchange” features for quick modifications.
- 9. • Easily Sort & Filter “All Tickets”
- 10. • Easily view all the open checks at a table • Recall, cash out, split, or add a new
- 11. • New Split Check Features • Split an item to multiple checks
- 12. • Simplified Server cash out process • Detailed credit card info • Product mix info
- 13. • Employee breaks • Improved tip reporting
- 14. SalesBuilder loyalty & automated marketing integration
- 15. • New internal loyalty program lets you set up to 9 different reward levels
- 16. • Track Charities - allow organizations to drive business into your store in exchange for % of the sales contribution to their cause
- 17. • Select a charity affiliation at the end of the purchase process to track charity sales.
- 18. • New Reporting Feature • Save your favorites for quick access!
- 19. • 30 new reports • Graphs highlight areas of interest. • Export to .PDF, Excel, Word or text
- 20. Ready to upgrade? This software update is FREE to support subscribers! Step 1: Check Hardware Download our hardware check tool by clicking on the button at the right. It will e- mail our technical team the results to see if your POS hardware is compatible with Marquis! Step 2: We’ll Schedule Your Upgrade! We’ll be in touch with details on upgrade options. The software is free, hardware and labor charges may apply. Learn more at www.granburyrs.com/MQupdate