Marlabs Capabilities Overview
© 2016, Marlabs - Confidential
Contact@marlabs.com
+1 (732) 694 100
www.marlabs.com
• Founded in 1996
• 2100+ employees
• Consistent year-on-year revenue growth
• 100+ blue-chip clients across multiple verticals
• IP driven global consulting and software services
• Headquarters in Piscataway, NJ – USA
• Global delivery headquarters in Bangalore, India
• CMMI Level 5 and ISO/IEC 27001: 2013 certified
Marlabs Snapshot
2
Global Locations
Strategic PartnershipsAwards and Recognition Verticals Serviced
Overview
35%
22%
9%
23%
11%
Banking, Finance,
Insurance
Media &
Education
Transportation &
Logistics
Healthcare & Life
Sciences
Retail & Others
Global presence to drive speed and value
Key locations
3
Marlabs Corporate HQ: One Corporate Place South, Piscataway NJ
 Global Data Center
 Network Operations Center
 Sales, Acct. Management & Operations Support
 Onshore Development Center
Marlabs North American Training Facility Broadhead Road, Bethlehem, PA
 Global Training Facility
 Multi-Discipline Center of Excellence
 Onshore Development Center
 DR Data Center
Global Development Center BWTC, Bangalore, India
 Global Development Center
 Multi Discipline Center of Excellence
 Asia-Pacific Data Center
 Network Operations Center
Global Development & Training Center Udayaravi Road, Mysore, India
 Global IV&V Center and CoE
 Asia-Pacific Training Facility
 Global Development Center
Global Development Center & CoE Infopark, Kochi, India
 Global Development Center
 Centers of Excellence
Partners in our success
Customers
4
Media & Education
Banking, Financial Services,
Insurance
Healthcare & Life Sciences
Logistics & Hospitality Retail & others
Secure, scalable & state-of-the-art
Infrastructure
5
 20,000 Sq. Ft. of
infrastructure area (option to
expand)
 N+1 infrastructure
topography
 Dual and diverse power feed
 Lit with multi-entrance
fiber rings
 State-of-the-art backup
system & power unit
 Redundant service providers
for guaranteed network
uptime
 Dedicated secure channel
 VLAN for ODC isolation with
selective access using ODC
gateway
 Restricted access monitored
by card and CCTV
 Two factor authentication and
biometric finger print scan
 Advance intrusion prevention
capabilities
 ISO 27001 compliant
information security practices
 Full disaster recovery for
hosted applications
 FM200 fire suspension system
for complete protection
 Multisite Network Operations
Center (NOC) for monitoring
and management
 Scalability and extending
T1/T3 circuit to alternate DR
sites
SSAE 16 Type II Compliant
Data Center, Piscataway, NJ
Guaranteed Security Disaster Recovery
Full spectrum of solutions and services
Service Offerings
6
Application Development and Maintenance | Information Security | IT Infrastructure Services |
Testing | Packaged Implementation & Support | Product Engineering
Cloud | Mobility | DAM | DW-BI & Analytics| Microsoft |Java | Open Source | ERP | Salesforce | IoT
Services
Industry Verticals
Technology Solutions
BFSI Education Transport Healthcare
Energy RetailMedia Government
The expertise driving our solutions and services
Centers of Excellence
7
• Improve legacy and proprietary
Integration with current
solutions/software
• Positive impact on usability and
architecture decisions among project
teams
• Increase overall user adoption
• Implement the best practices for the
development of solutions
• Promote cross-platform flexibility
• Rapid scale up for project
requirements
Marlabs Centers of Excellence (CoE)
Primary objectives
Industrialized assets
and methods
Innovation
Architecture based on
cost/benefit analysis
Skills and Resources Alliance ecosystem
Microsoft
Java/ Open
Source
Digital Asset
Management
(DAM)
Testing
DW/BI &
Analytics
Mobile
Infrastructure,
Security & Cloud
UI/UX ERP/ CRM
Our IP assets
Products and Platforms
8
Marlabs’ SAPX Platform delivers consumer-grade,
mobile-first, cross-platform user experience for SAP
as well as HANA.
SAPX
Real-time customer feedback is vital to business
growth and sustainability.
SocialSenser™
A Digital Learning System is a mobile, personalized,
& measurable application developed by Marlabs for
the pharmaceutical industry.
MultiTouch™
A Web-based platform for developing and deploying
end-to-end workers' compensation claims
management systems
MCO Central™ Platform
Our IP assets (cont'd.)
Products and Platforms
9
Automated cloud migration assessment for
enterprise applications enabling customers to have
structured information and clear-cut strategy for
cloud adoption
Cloud Migration Assessment Toolkit (CMAT)
Unified single pane of glass dashboards providing
complete visibility into Managed Services operations
OneConsole™
Social connector app that provides secure access via
the web, smartphones, tablets. Enables private social
network
THOT: Bringing the benefits of social media
A robust monitoring and management platform for
mission critical applications running on public and
private clouds.
Cloud Monitoring and Management
Framework (CMMF)
Assess Build Deploy Manage
Utilize ITIL standards and best practices, 24x7 monitoring,
cloud based backup and recovery
Client Project
Stakeholders
Customer Centric Blended Model
Client Engagement
10
Client Executive
Sponsor
Client Program
Manager
Client Project
Manager
Client
SME’s
IT &
Infrastructure
Marlabs
Executive
Sponsor
Marlabs Account
Manager
Business Analyst/
Lead Developer
Technical
Architect
IT &
Infrastructure
Programmer/
Analysts
Quality
Assurance
IT &
Infrastructure
Client Team Marlabs On-Site/Off-Site Team Marlabs Off-Shore Team
• Strong Transition Mgmt.
• Peer to Peer Communication
• Defined Escalation Process
Steering
• Business Alignment
• Work Prioritization
• Metrics Monitoring
Project
Management
Requirements/
Deliverables
Task Monitoring
& Control
Project Status
Issue Management
Work
Packages
Technical Specs
Project Lead /
Manager
Project Lead /
Manager
Center Of Excellence - Objectives
Marlabs Service Offerings
Service Landscape
Application Development & Maintenance
Production Support
• User Support
• Configuration Management
• Emergency Fixes
• Application Support
• Application Monitoring
• Production Support (24x7)
• SLA Management
Maintenance
• User Support
• Regulatory
• Minor Enhancements
• Configuration Management
• Corrective Maintenance
• Preventive Maintenance
• Database Administration
• Change Management
• Product Review
• SLA management
Business Support
• Quality Assurance
• Emergency Fixes
• Application Continuity
• Application Monitoring
• Database Monitoring
• Product Enhancements
• Production Support (24x7)
• SLA Management
Multi-Level Support (L1, L2, & L3)
Flexible Shift Model
(8x5, 12x5, 16X7, 24X7)
Quality
Assurance
Multi-Channel Support
(Phone, Email & Chat)
Application Development
Water Fall Model Iterative & Incremental V Model Spiral Model
Code & Fix Life-Cycle
Model
Prototype Model Agile Model Custom Models
Development
Models
Application Maintenance
• Application design, development
• Systems integration/consolidation
• Re-engineering,
• Implementation of packages
Service
Offerings
12
Service Offerings
Microsoft
13
Microsoft Dynamics
Cloud Offerings
SharePoint Portals & Collaboration
Application Development &
Maintenance
Microsoft BI
Data Warehouse,
Big Data, Integration
(SQL Server, SSIS)
Microsoft CRM
development &
Migration
Development
Services for
Azure, EC2
SharePoint
Development
Web Application
Modernization to
work with Mobile
devices
Custom Application
Development
Legacy Modernization
SharePoint Governance
and Migration
SharePoint Testing
Cloud Migration to Azure
and EC2
Office365, Hosted CRM
Microsoft Dynamics GP
development & Migration
R&D Services
Reports, Analysis,
Dashboards
(RS/SS/Performance
Point)
SharePoint Integration, Power
View, Power Pivot
Code
Build
Test
DeployDevelopment
Cycle
JAVA
Development
Platform
Continuous Integration
(Hudson)
IDE with Plugins
(Eclipse)
Monitoring Code
Matrix (Sonar)
Artifact
(Nexus)
Accelerators
Secure Code
Repository
Core
Components
Email
Alert
Monitoring
Availability
Scalability
Reliability
SQL NoSQL
Postgres
Development Platform
Java
14
Enterprise Application Services
15
Strategy /
Roadmap
Transformation Arch and Design
EA Capability
Development
Asset
Harvesting and
Reuse
Service
Improvements
ApplicationDomain
Content
Delivery
Mobility
BI &
Analytics
ERP
Cloud IoT
EA
Business
Technology
Operations
Information/
Application
Business Domain
BFSI Telco & Media Education Government Transport Retail Healthcare
TechnologyDomain
UI/UX Java
Open Source .NET
Continuous
Delivery
Testing
Database Automation
Operations Domain
Release &
Deployment
Service Level
Service
Operation
Capacity
Continuous
Improvement
Enterprise Transformation, Legacy Migration
and SOA Capabilities
16
Consulting
SOA Certified Consultants
equipped with framework
Enterprise Transformation
Strategy
Framework for Application
Portfolio Optimization
Support from Offshore
Technology Architects
Implementation
Oracle, IBM and TIBCO SOA
Suites Experience
Open Source Implementation
Experience
Partnerships with industry best
SOA tool vendors
EAI Experience
Testing
SOA Testing Expertise
Open Source Testing Tools
Expertise
Enterprise Transformation, Legacy Migration and SOA Services
Competencies
APO Through SOA SOA Driven Integration Legacy modernization SOA Reference Architecture
Insights through Visualizations / Analytics / Predictive Sciences
DW, Business Intelligence & Analytics
17
• BI Roadmap
• Tool Evaluation
• Performance Tuning
• SSIS / SSRS
• Informatica
• Data Stage
• OBIEE
• QlikView
• Tableau
• SpotFire
• SAS
• R
• KNIME
Assessments
And
Consulting
Data
Warehousing
Dashboards
&
Visualizations
Predictive
Sciences
Database Management Data Warehousing Analytics
Solutions Based Approach
Deployment Hosting Batch Monitoring DWH Maintenance
18
Enterprise Social Network Services
Capability overview
Increase
Productivity
Identify Key
Assets
Foster
Collaboration
Streamline
Communication
Capture Collective
Intelligence
SharePoint Jive Tibbr
Salesforce.com
Chatter
Yammer Telligent
User Experience Services (UI/UX):
Delivers world class Digital User Experience on Web, Mobile, and Tablet
platforms for clients with specific target audience needs. We are passionate
about your success, about helping you design and deliver the best possible
experiences and services through Persuasion, Emotion, and Trust Design (PET)
approach
Enterprise Content Management:
Delivers unparalleled productivity gains to organizations by helping them
capture, manage, store, preserve and deliver their information assets in the best
possibly way
E-Learning Solutions:
Provides a learner centric design to track performance and progress with the
flexibility of configuration, scalability, easy revisions and maintainability and the
ability to track performance and progress
Portal Services:
Provides single gateway allowing the employees, customers, vendors and
suppliers to share, collaborate and contribute to the overall growth of the
extended enterprise
BFSI Education Media Healthcare
Retail Energy Government Transport
Mobile Application Development and Maintenance| Mobile Security | Infrastructure
Services | Social Connectors | Mobile Testing | Product Engineering | Prototyping
Mobile Cloud | Enterprise Mobility & BYOD| Mobile Analytics| Microsoft, Java and
Open Source Service integration| ERP Integration
Full Spectrum of Mobile Solutions and Services
Enabling Mobility Across Verticals
19
Offerings overview
UI/UX – Usability Engineering
20
UX Strategist for social media
Web Analytics and SEO
UX strategy for DAMs solutions
Web and Mobile User Experience Design
Software Development using UX Methodologies
Expert Usability Review Services
Quality Planning and User Advocacy Consulting and Training
IA UI UX
Responsive
Design
Interactive
Design
Usability
Digital Asset Management (DAM)
Offerings & Expertise
21
Advocacy and Advisory
Digital Asset Management
Maturity Analysis
Rapid DAM assessment Workflow/Strategy
Creating a DAM Business
Case and Use Cases
Selecting DAM Vendors
(Consulting)
Documentation and
Training
24x7 DAM Maintenance
Support
Review DAM Contracts
and Service Level
Agreements
Asset and Metadata
Migrations
Asset Deduplication
Permissions, Rights and
Talent Management
User Experience (UX)
 100% Vendor agnostic
approach
 Thought leadership with more
than 170+ articles and 130+
audio podcasts
 Deep understanding of Digital
Asset Management
 Purpose driven team with
strong commitment and
delivery excellence
 Flexible costing models.
End-to-end capability in SAP applications
SAP Solutions/Services
22
Global Implementation Partner in SAP
Mobility on HANA, Global Application
Support & Maintenance, Global
template rollouts,
Enhancement/development projects,
Application performance tuning,
Archiving.
ABAP development, SAP Net Weaver
Gateway, Basis, Security & GRC, BW,
Business Objects(BOBJ), HANA
development, Enterprise Portal (EP),
SAP Mobility applications development
(SMP 4.0 with UI5/FIORI, UX, Gateway)
Sales & Distribution, MM, FI/CO, PP,
HCM, CRM, SCM-QM, SCM-PM, APO
 Business Analysis
 Planning and Blueprinting
 Gap Analysis and Fitment Analysis
 Migration Study
 Project Scoping and Sizing
 Project Management
 Functional Consulting
 Customization.
 Technical Development (ABAP,
HANA,BASIS Support, EP, BW/BO)
 Enhancement/ Development
 Data Migration
 Offshore Technical
 Services Integration of SAP
 ERP with Other Systems
 Data Archiving
 Performance Fine tuning
 Testing projects in SAP
 Application Maintenance & Support,
24*7 support
 Enhancements / CRs
 Template Roll-out
 Troubleshooting,
 Fine Tuning of
 Configuration. Programs
 User Education & Training
PRE-
IMPLEMENTATION
SERVICES
OTHER
SERVICES
IMPLEMENTATION
SERVICES
POST
IMPLEMENTATION
SERVICES
SERVICE AREAS FUNCTIONAL SKILLS TECHNICAL SKILLS
Capability Overview
Salesforce.com
23
Our Salesforce
Practice strength
has been
augmented
through our
acquisition of a
Salesforce Gold
Cloud Alliance
Partner. Marlabs
now has more than
100 certified
Salesforce.com
consultants.
Enables the
customers to
leverage the talent,
expertise and best
practices that have
been built and
evolved over 380+
projects
Our Salesforce
Practice offerings
ensure end-to-end
implementation of
Salesforce CRM
for our customers
by mapping their
business objectives
Other offerings
include feasibility
analysis of
Force.com
platform for
custom application
development,
custom application
development,
migration form
mother CRM to
Salesforce,
evaluation of
AppExchange
applications and
administration
Capabilities
provided for
analyzing,
designing,
developing and
maintaining
applications &
integrations on
salesforce.com
Platform:
 Implementation/
Rollouts
 Custom Application
Development &
Integrations
 Administration
Services
 Collaborative
Services
 Training Services
• Knowledge Repository
• Process Repository
• Test Lifecycle Processes
• Standards, Templates, Checklists, Best Practices
• Open Source Tools: Test Management, Automation,
Performance, DWH BI testing
• Commercial Tools: HP, IBM, Microsoft, MicroFocus, Neotys,
• Reusable Frameworks: Test Automation, DWH BI, Mobile
testing
Overview
Testing Services
24
Domain Expertise & Repositories
Standardized Processes / Tools and Frameworks
Airline& Transportations BFSI Education
Energy & UtilityHealthcare & Life SciencesMedia
ManufacturingTelecomRetail
• TCoE Implementation
• Test Improvements Roadmap
• Test Process Consulting
Transformation Services
• Product Testing
• Mobile Testing
• Performance Testing
• BI DWH Testing
• Test Automation
• End-to-End Testing
• Regression Testing
• Functional Testing
System Integration Testing
Specialized Services
Comprehensive support of your environment
Infrastructure Services
25
 Application hosting services
 Enterprise Monitoring Services
 IT Service Desk
 Network Services
 Server Management
 DR Services
 Sysadmin Services
 DBA Services
 Managed Email Services
 Virtualization Optimization Services
 DevOps Services
 Infra consolidation Services
 Network Assessment &Transformation
 Unified Communication Solutions
 Application migration to Cloud
 Managed Cloud Services
 Hybrid Cloud Implementation
 Private Cloud implementation
 Cloud based DR
 Microsoft Office 365 Services
Managed IT Services
Infrastructure Consulting
Services
Cloud Services
SLAs:
Availability SLA
Response SLA
Resolution SLA
Tech Platforms:
Windows, IBM (AIX),
Oracle, Solaris, Linux,
VMware, Xen, Parallels,
MS Hyper –V, Citrix
Tools:
Tivoli, BMC Patrol,
Nagios,
Solarwinds, MRTG,
Symantec, Veeam ,
Operations Manager ,
SCCM, WSUS
Solution
Accelerators:
OneConsole Platform
CMAT
Partner Leverage:
Microsoft Gold Partner
VMware Solution
Provider
Oracle Gold Partner
IBM Business Partner
AWS Advanced
Consulting Partner
Cyber
Security
Operations
Center
Holistic
Intelligence
Network
Surveillance -
NIKSUN
Vulnerability
Assessment
Log Collection
Correlation
and Analysis
Security
Device
Management
Security
Incident Plan
Development
Cyber Security
Incident
Management
Service Portfolio
Cyber Threat Management Service
26
Standing apart in the marketplace
Value Proposition
27
Delivery
Excellence
Domain
Expertise
• Flexible, transparent, and mature engagement models
• Seamless solution integration
• Certification compliance
• Robust Governance
• Strong focus on emerging technologies
• CoEs for technology proficiency
• Best in class technology and security infrastructure
Customer
Centricity
Investment In
Talent
• US based, IP driven organization with a digital technology focus
• Flexible engagement models with global talent
• Proven record of successful on-site, off-shore and blended
engagements
• Customized solutions and services
• High competence levels in all technologies
• Home grown algorithm for matching resources with customer’s
unique need
• Global training centers: Continuous quality improvement programs
• High retention rates
Higher
Customer
Satisfaction
Excelling
Employees
Project
Certainty
Highest ROI
and Value
Contact Us
28
USA
New Jersey
Marlabs Inc. (Global Headquarters)
One Corporate Place South, Floor 3,
Piscataway NJ 08854 - 6116
Tel: +1 (732) 694 1000
Fax: +1 (732) 465 0100
Email: contact@marlabs.com
India
Bangalore
Marlabs Software (P) Ltd.
Bagmane World Technology Center,
14th Floor, Citrine Block - 4,
Marathahalli Outer Ring Road, Mahadevapura,
Bangalore – 560 048
Tel: +91 (80) 67229400/700
Email: contact@marlabs.com
Canada
Marlabs Canada Incorporated
1235, Bay Street, Suite 400
Toronto Ontario M5R 3K4
Tel: +1 (416) 934 5005
Email: contact@marlabs.com
Mysore
Marlabs Software (P) Ltd.
# 462, A & B Block, Udayaravi Road,
Kuvempunagar,
Mysore - 570023
Tel: +91 (821) 4000200
Email: contact@marlabs.com
Marlabs Software (P) Ltd.
# 469, A & B Block,
Udayaravi Road, Kuvempunagar,
Mysore - 570023
Tel: +91 (821) 4191450
Email: contact@marlabs.com
Mexico
Marlabs Technology Services
Av. Patriotismo 229 Piso 8
Col. San Pedro de los Pinos
Mexico, D. F. C. P. 03800
Tel: +1 (732) 694 1000 ext.6011
Email: contact@marlabs.com
Kochi
Marlabs Software (P) Ltd.
"Athulya", 2nd Floor, Infopark
Kusumagiri P.O. Kakkanad
Kochi - 682 030
Email: contact@marlabs.com
Marlabs Software (P) Ltd.
Trans Asian Corporate Park,
XIV/396-C, Seaport Airport Road,
Chittethukara,Kakkanad
Kochi - 682 037
Ph: +91 (484) 6062885/886
Email: contact@marlabs.com
THANK YOU
29

Marlabs Services Capabilities Overview

  • 1.
    Marlabs Capabilities Overview ©2016, Marlabs - Confidential Contact@marlabs.com +1 (732) 694 100 www.marlabs.com
  • 2.
    • Founded in1996 • 2100+ employees • Consistent year-on-year revenue growth • 100+ blue-chip clients across multiple verticals • IP driven global consulting and software services • Headquarters in Piscataway, NJ – USA • Global delivery headquarters in Bangalore, India • CMMI Level 5 and ISO/IEC 27001: 2013 certified Marlabs Snapshot 2 Global Locations Strategic PartnershipsAwards and Recognition Verticals Serviced Overview 35% 22% 9% 23% 11% Banking, Finance, Insurance Media & Education Transportation & Logistics Healthcare & Life Sciences Retail & Others
  • 3.
    Global presence todrive speed and value Key locations 3 Marlabs Corporate HQ: One Corporate Place South, Piscataway NJ  Global Data Center  Network Operations Center  Sales, Acct. Management & Operations Support  Onshore Development Center Marlabs North American Training Facility Broadhead Road, Bethlehem, PA  Global Training Facility  Multi-Discipline Center of Excellence  Onshore Development Center  DR Data Center Global Development Center BWTC, Bangalore, India  Global Development Center  Multi Discipline Center of Excellence  Asia-Pacific Data Center  Network Operations Center Global Development & Training Center Udayaravi Road, Mysore, India  Global IV&V Center and CoE  Asia-Pacific Training Facility  Global Development Center Global Development Center & CoE Infopark, Kochi, India  Global Development Center  Centers of Excellence
  • 4.
    Partners in oursuccess Customers 4 Media & Education Banking, Financial Services, Insurance Healthcare & Life Sciences Logistics & Hospitality Retail & others
  • 5.
    Secure, scalable &state-of-the-art Infrastructure 5  20,000 Sq. Ft. of infrastructure area (option to expand)  N+1 infrastructure topography  Dual and diverse power feed  Lit with multi-entrance fiber rings  State-of-the-art backup system & power unit  Redundant service providers for guaranteed network uptime  Dedicated secure channel  VLAN for ODC isolation with selective access using ODC gateway  Restricted access monitored by card and CCTV  Two factor authentication and biometric finger print scan  Advance intrusion prevention capabilities  ISO 27001 compliant information security practices  Full disaster recovery for hosted applications  FM200 fire suspension system for complete protection  Multisite Network Operations Center (NOC) for monitoring and management  Scalability and extending T1/T3 circuit to alternate DR sites SSAE 16 Type II Compliant Data Center, Piscataway, NJ Guaranteed Security Disaster Recovery
  • 6.
    Full spectrum ofsolutions and services Service Offerings 6 Application Development and Maintenance | Information Security | IT Infrastructure Services | Testing | Packaged Implementation & Support | Product Engineering Cloud | Mobility | DAM | DW-BI & Analytics| Microsoft |Java | Open Source | ERP | Salesforce | IoT Services Industry Verticals Technology Solutions BFSI Education Transport Healthcare Energy RetailMedia Government
  • 7.
    The expertise drivingour solutions and services Centers of Excellence 7 • Improve legacy and proprietary Integration with current solutions/software • Positive impact on usability and architecture decisions among project teams • Increase overall user adoption • Implement the best practices for the development of solutions • Promote cross-platform flexibility • Rapid scale up for project requirements Marlabs Centers of Excellence (CoE) Primary objectives Industrialized assets and methods Innovation Architecture based on cost/benefit analysis Skills and Resources Alliance ecosystem Microsoft Java/ Open Source Digital Asset Management (DAM) Testing DW/BI & Analytics Mobile Infrastructure, Security & Cloud UI/UX ERP/ CRM
  • 8.
    Our IP assets Productsand Platforms 8 Marlabs’ SAPX Platform delivers consumer-grade, mobile-first, cross-platform user experience for SAP as well as HANA. SAPX Real-time customer feedback is vital to business growth and sustainability. SocialSenser™ A Digital Learning System is a mobile, personalized, & measurable application developed by Marlabs for the pharmaceutical industry. MultiTouch™ A Web-based platform for developing and deploying end-to-end workers' compensation claims management systems MCO Central™ Platform
  • 9.
    Our IP assets(cont'd.) Products and Platforms 9 Automated cloud migration assessment for enterprise applications enabling customers to have structured information and clear-cut strategy for cloud adoption Cloud Migration Assessment Toolkit (CMAT) Unified single pane of glass dashboards providing complete visibility into Managed Services operations OneConsole™ Social connector app that provides secure access via the web, smartphones, tablets. Enables private social network THOT: Bringing the benefits of social media A robust monitoring and management platform for mission critical applications running on public and private clouds. Cloud Monitoring and Management Framework (CMMF) Assess Build Deploy Manage Utilize ITIL standards and best practices, 24x7 monitoring, cloud based backup and recovery
  • 10.
    Client Project Stakeholders Customer CentricBlended Model Client Engagement 10 Client Executive Sponsor Client Program Manager Client Project Manager Client SME’s IT & Infrastructure Marlabs Executive Sponsor Marlabs Account Manager Business Analyst/ Lead Developer Technical Architect IT & Infrastructure Programmer/ Analysts Quality Assurance IT & Infrastructure Client Team Marlabs On-Site/Off-Site Team Marlabs Off-Shore Team • Strong Transition Mgmt. • Peer to Peer Communication • Defined Escalation Process Steering • Business Alignment • Work Prioritization • Metrics Monitoring Project Management Requirements/ Deliverables Task Monitoring & Control Project Status Issue Management Work Packages Technical Specs Project Lead / Manager Project Lead / Manager
  • 11.
    Center Of Excellence- Objectives Marlabs Service Offerings
  • 12.
    Service Landscape Application Development& Maintenance Production Support • User Support • Configuration Management • Emergency Fixes • Application Support • Application Monitoring • Production Support (24x7) • SLA Management Maintenance • User Support • Regulatory • Minor Enhancements • Configuration Management • Corrective Maintenance • Preventive Maintenance • Database Administration • Change Management • Product Review • SLA management Business Support • Quality Assurance • Emergency Fixes • Application Continuity • Application Monitoring • Database Monitoring • Product Enhancements • Production Support (24x7) • SLA Management Multi-Level Support (L1, L2, & L3) Flexible Shift Model (8x5, 12x5, 16X7, 24X7) Quality Assurance Multi-Channel Support (Phone, Email & Chat) Application Development Water Fall Model Iterative & Incremental V Model Spiral Model Code & Fix Life-Cycle Model Prototype Model Agile Model Custom Models Development Models Application Maintenance • Application design, development • Systems integration/consolidation • Re-engineering, • Implementation of packages Service Offerings 12
  • 13.
    Service Offerings Microsoft 13 Microsoft Dynamics CloudOfferings SharePoint Portals & Collaboration Application Development & Maintenance Microsoft BI Data Warehouse, Big Data, Integration (SQL Server, SSIS) Microsoft CRM development & Migration Development Services for Azure, EC2 SharePoint Development Web Application Modernization to work with Mobile devices Custom Application Development Legacy Modernization SharePoint Governance and Migration SharePoint Testing Cloud Migration to Azure and EC2 Office365, Hosted CRM Microsoft Dynamics GP development & Migration R&D Services Reports, Analysis, Dashboards (RS/SS/Performance Point) SharePoint Integration, Power View, Power Pivot
  • 14.
    Code Build Test DeployDevelopment Cycle JAVA Development Platform Continuous Integration (Hudson) IDE withPlugins (Eclipse) Monitoring Code Matrix (Sonar) Artifact (Nexus) Accelerators Secure Code Repository Core Components Email Alert Monitoring Availability Scalability Reliability SQL NoSQL Postgres Development Platform Java 14
  • 15.
    Enterprise Application Services 15 Strategy/ Roadmap Transformation Arch and Design EA Capability Development Asset Harvesting and Reuse Service Improvements ApplicationDomain Content Delivery Mobility BI & Analytics ERP Cloud IoT EA Business Technology Operations Information/ Application Business Domain BFSI Telco & Media Education Government Transport Retail Healthcare TechnologyDomain UI/UX Java Open Source .NET Continuous Delivery Testing Database Automation Operations Domain Release & Deployment Service Level Service Operation Capacity Continuous Improvement
  • 16.
    Enterprise Transformation, LegacyMigration and SOA Capabilities 16 Consulting SOA Certified Consultants equipped with framework Enterprise Transformation Strategy Framework for Application Portfolio Optimization Support from Offshore Technology Architects Implementation Oracle, IBM and TIBCO SOA Suites Experience Open Source Implementation Experience Partnerships with industry best SOA tool vendors EAI Experience Testing SOA Testing Expertise Open Source Testing Tools Expertise Enterprise Transformation, Legacy Migration and SOA Services Competencies APO Through SOA SOA Driven Integration Legacy modernization SOA Reference Architecture
  • 17.
    Insights through Visualizations/ Analytics / Predictive Sciences DW, Business Intelligence & Analytics 17 • BI Roadmap • Tool Evaluation • Performance Tuning • SSIS / SSRS • Informatica • Data Stage • OBIEE • QlikView • Tableau • SpotFire • SAS • R • KNIME Assessments And Consulting Data Warehousing Dashboards & Visualizations Predictive Sciences Database Management Data Warehousing Analytics Solutions Based Approach Deployment Hosting Batch Monitoring DWH Maintenance
  • 18.
    18 Enterprise Social NetworkServices Capability overview Increase Productivity Identify Key Assets Foster Collaboration Streamline Communication Capture Collective Intelligence SharePoint Jive Tibbr Salesforce.com Chatter Yammer Telligent User Experience Services (UI/UX): Delivers world class Digital User Experience on Web, Mobile, and Tablet platforms for clients with specific target audience needs. We are passionate about your success, about helping you design and deliver the best possible experiences and services through Persuasion, Emotion, and Trust Design (PET) approach Enterprise Content Management: Delivers unparalleled productivity gains to organizations by helping them capture, manage, store, preserve and deliver their information assets in the best possibly way E-Learning Solutions: Provides a learner centric design to track performance and progress with the flexibility of configuration, scalability, easy revisions and maintainability and the ability to track performance and progress Portal Services: Provides single gateway allowing the employees, customers, vendors and suppliers to share, collaborate and contribute to the overall growth of the extended enterprise
  • 19.
    BFSI Education MediaHealthcare Retail Energy Government Transport Mobile Application Development and Maintenance| Mobile Security | Infrastructure Services | Social Connectors | Mobile Testing | Product Engineering | Prototyping Mobile Cloud | Enterprise Mobility & BYOD| Mobile Analytics| Microsoft, Java and Open Source Service integration| ERP Integration Full Spectrum of Mobile Solutions and Services Enabling Mobility Across Verticals 19
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    Offerings overview UI/UX –Usability Engineering 20 UX Strategist for social media Web Analytics and SEO UX strategy for DAMs solutions Web and Mobile User Experience Design Software Development using UX Methodologies Expert Usability Review Services Quality Planning and User Advocacy Consulting and Training IA UI UX Responsive Design Interactive Design Usability
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    Digital Asset Management(DAM) Offerings & Expertise 21 Advocacy and Advisory Digital Asset Management Maturity Analysis Rapid DAM assessment Workflow/Strategy Creating a DAM Business Case and Use Cases Selecting DAM Vendors (Consulting) Documentation and Training 24x7 DAM Maintenance Support Review DAM Contracts and Service Level Agreements Asset and Metadata Migrations Asset Deduplication Permissions, Rights and Talent Management User Experience (UX)  100% Vendor agnostic approach  Thought leadership with more than 170+ articles and 130+ audio podcasts  Deep understanding of Digital Asset Management  Purpose driven team with strong commitment and delivery excellence  Flexible costing models.
  • 22.
    End-to-end capability inSAP applications SAP Solutions/Services 22 Global Implementation Partner in SAP Mobility on HANA, Global Application Support & Maintenance, Global template rollouts, Enhancement/development projects, Application performance tuning, Archiving. ABAP development, SAP Net Weaver Gateway, Basis, Security & GRC, BW, Business Objects(BOBJ), HANA development, Enterprise Portal (EP), SAP Mobility applications development (SMP 4.0 with UI5/FIORI, UX, Gateway) Sales & Distribution, MM, FI/CO, PP, HCM, CRM, SCM-QM, SCM-PM, APO  Business Analysis  Planning and Blueprinting  Gap Analysis and Fitment Analysis  Migration Study  Project Scoping and Sizing  Project Management  Functional Consulting  Customization.  Technical Development (ABAP, HANA,BASIS Support, EP, BW/BO)  Enhancement/ Development  Data Migration  Offshore Technical  Services Integration of SAP  ERP with Other Systems  Data Archiving  Performance Fine tuning  Testing projects in SAP  Application Maintenance & Support, 24*7 support  Enhancements / CRs  Template Roll-out  Troubleshooting,  Fine Tuning of  Configuration. Programs  User Education & Training PRE- IMPLEMENTATION SERVICES OTHER SERVICES IMPLEMENTATION SERVICES POST IMPLEMENTATION SERVICES SERVICE AREAS FUNCTIONAL SKILLS TECHNICAL SKILLS
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    Capability Overview Salesforce.com 23 Our Salesforce Practicestrength has been augmented through our acquisition of a Salesforce Gold Cloud Alliance Partner. Marlabs now has more than 100 certified Salesforce.com consultants. Enables the customers to leverage the talent, expertise and best practices that have been built and evolved over 380+ projects Our Salesforce Practice offerings ensure end-to-end implementation of Salesforce CRM for our customers by mapping their business objectives Other offerings include feasibility analysis of Force.com platform for custom application development, custom application development, migration form mother CRM to Salesforce, evaluation of AppExchange applications and administration Capabilities provided for analyzing, designing, developing and maintaining applications & integrations on salesforce.com Platform:  Implementation/ Rollouts  Custom Application Development & Integrations  Administration Services  Collaborative Services  Training Services
  • 24.
    • Knowledge Repository •Process Repository • Test Lifecycle Processes • Standards, Templates, Checklists, Best Practices • Open Source Tools: Test Management, Automation, Performance, DWH BI testing • Commercial Tools: HP, IBM, Microsoft, MicroFocus, Neotys, • Reusable Frameworks: Test Automation, DWH BI, Mobile testing Overview Testing Services 24 Domain Expertise & Repositories Standardized Processes / Tools and Frameworks Airline& Transportations BFSI Education Energy & UtilityHealthcare & Life SciencesMedia ManufacturingTelecomRetail • TCoE Implementation • Test Improvements Roadmap • Test Process Consulting Transformation Services • Product Testing • Mobile Testing • Performance Testing • BI DWH Testing • Test Automation • End-to-End Testing • Regression Testing • Functional Testing System Integration Testing Specialized Services
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    Comprehensive support ofyour environment Infrastructure Services 25  Application hosting services  Enterprise Monitoring Services  IT Service Desk  Network Services  Server Management  DR Services  Sysadmin Services  DBA Services  Managed Email Services  Virtualization Optimization Services  DevOps Services  Infra consolidation Services  Network Assessment &Transformation  Unified Communication Solutions  Application migration to Cloud  Managed Cloud Services  Hybrid Cloud Implementation  Private Cloud implementation  Cloud based DR  Microsoft Office 365 Services Managed IT Services Infrastructure Consulting Services Cloud Services SLAs: Availability SLA Response SLA Resolution SLA Tech Platforms: Windows, IBM (AIX), Oracle, Solaris, Linux, VMware, Xen, Parallels, MS Hyper –V, Citrix Tools: Tivoli, BMC Patrol, Nagios, Solarwinds, MRTG, Symantec, Veeam , Operations Manager , SCCM, WSUS Solution Accelerators: OneConsole Platform CMAT Partner Leverage: Microsoft Gold Partner VMware Solution Provider Oracle Gold Partner IBM Business Partner AWS Advanced Consulting Partner
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    Cyber Security Operations Center Holistic Intelligence Network Surveillance - NIKSUN Vulnerability Assessment Log Collection Correlation andAnalysis Security Device Management Security Incident Plan Development Cyber Security Incident Management Service Portfolio Cyber Threat Management Service 26
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    Standing apart inthe marketplace Value Proposition 27 Delivery Excellence Domain Expertise • Flexible, transparent, and mature engagement models • Seamless solution integration • Certification compliance • Robust Governance • Strong focus on emerging technologies • CoEs for technology proficiency • Best in class technology and security infrastructure Customer Centricity Investment In Talent • US based, IP driven organization with a digital technology focus • Flexible engagement models with global talent • Proven record of successful on-site, off-shore and blended engagements • Customized solutions and services • High competence levels in all technologies • Home grown algorithm for matching resources with customer’s unique need • Global training centers: Continuous quality improvement programs • High retention rates Higher Customer Satisfaction Excelling Employees Project Certainty Highest ROI and Value
  • 28.
    Contact Us 28 USA New Jersey MarlabsInc. (Global Headquarters) One Corporate Place South, Floor 3, Piscataway NJ 08854 - 6116 Tel: +1 (732) 694 1000 Fax: +1 (732) 465 0100 Email: contact@marlabs.com India Bangalore Marlabs Software (P) Ltd. Bagmane World Technology Center, 14th Floor, Citrine Block - 4, Marathahalli Outer Ring Road, Mahadevapura, Bangalore – 560 048 Tel: +91 (80) 67229400/700 Email: contact@marlabs.com Canada Marlabs Canada Incorporated 1235, Bay Street, Suite 400 Toronto Ontario M5R 3K4 Tel: +1 (416) 934 5005 Email: contact@marlabs.com Mysore Marlabs Software (P) Ltd. # 462, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4000200 Email: contact@marlabs.com Marlabs Software (P) Ltd. # 469, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4191450 Email: contact@marlabs.com Mexico Marlabs Technology Services Av. Patriotismo 229 Piso 8 Col. San Pedro de los Pinos Mexico, D. F. C. P. 03800 Tel: +1 (732) 694 1000 ext.6011 Email: contact@marlabs.com Kochi Marlabs Software (P) Ltd. "Athulya", 2nd Floor, Infopark Kusumagiri P.O. Kakkanad Kochi - 682 030 Email: contact@marlabs.com Marlabs Software (P) Ltd. Trans Asian Corporate Park, XIV/396-C, Seaport Airport Road, Chittethukara,Kakkanad Kochi - 682 037 Ph: +91 (484) 6062885/886 Email: contact@marlabs.com
  • 29.