2. Research is - Finding out what you don’t
know.
Advertising works WELL when You KNOW your
CUSTOMER!
3. 1) The Target
Audience
2) Factors that
motivate Purchase
Behavior
3) Unique
Characteristics of
the Brand
4. Demographics: Psychographics:
What are the different What motivates your
observable prospects to buy your
characteristics of your products and services?
buyers?
What social groups are What are their key needs
they a part of? and challenges?
i.e. family lifecycle: These might include
bachelor, married with characteristics such as
no children (DINKS: optimistic,
Double Income, No environmentalist, safety-
Kids), full-nest or
conscious, value-
solitary survivor.
oriented, status-driven.
7. 4 factors that motivate purchase behavior in
the Office Supplies business:
2. Price
3. Service
4. Availability
5. Convenience
8. USP has 3 parts:
Each ad must make a proposition --
"Buy this product and you get these
benefits".
The proposition must be unique --
something that your competitors do not,
cannot or will not offer.
The proposition must sell -- it must be
something prospects really want.
Reality of
Advertising, 1961.
Domino’s Pizza: “Fresh, hot pizza
delivered in 30 minutes or less — or it’s
free.”
FedEx: “When your package absolutely,
positively has to get there overnight”
M&M’s: “The milk chocolate melts in your
mouth, not in your hand”
9. Worksheet for Strategy:
3)TARGET AUDIENCE: __________________________
4)FACTORS THAT MOTIVATE PURCHASE
BEHAVIOR:__________________________________
5)UNIQUE CHARACTERISTICS OF THE
BRAND:_____________________________________
RESEARCH PLAN:
3)OBJECTIVES
4)STRATEGY (GROUP SESSIONS vs.ONE-on-ONE)
5)METHODOLOGY (HOW, WHERE,WHEN, HOW MANY)
6)SUMMARY OF FINDINGS
10. Gain insight
One Page Questionnaire
Pre-Test (6-8 respondents)
Ask the Right People
Be Thorough
Control - Never let your respondents fill out
the questionnaires by themselves
Direct questions - Direct answers.
And…
Don’t Just Sell – LEARN!