This document discusses the process of developing and implementing a new brand identity. It outlines key steps including creating urgency, forming a coalition, developing a vision aligned with business objectives, developing the new identity, communicating the vision, empowering others, and institutionalizing the new approaches. It asks key questions about the new identity and discusses translating the brand strategy into tools to communicate what the company does through words, names, colors, logos, and relationships. The process involves 5 key steps: identifying key issues, creating a brand system, evaluating the current assets, exploring extensions, and establishing the new branding system.