Hello
Are you familiar 
with this 
logo?
Faiyad Bin Khaled 
Sajedul Haque 
Imroj Ahmed 
Farhan Abid Chowdhury 
Joyanta Sen 
Mushfiqur Rahman Farazi 
Farabi Amin
History, Development 
and Growth 
Situation analysis 
Corporate Level 
strategy 
Business Level 
strategy 
Outline 
4P analysis & 
Recommendations 
Functional Level 
strategy
1960 
1965 
1978 
1998 
2000 
2010
Technological 
STEEP Analysis 
Economic
Threats of new entrants 
Moderate 
Power of buyer 
Low 
Power of supplier 
Low 
Threats of substitute 
High 
Intensity of rivalry 
High 
Porter’s 5 Forces
Competitor Analysis 
Immediate competitor Impending competitor Invisible competitor
S W 
• Brand Image 
• Fastest Delivery 
• Cross trained 
employee 
SWOT 
Analysis 
• Conscious 
Customer 
• Limited Menu 
O T 
• Efficiency 
• Redefining 
menu 
• Expansion 
• Substitutes 
• Small 
competitors 
• Local 
competitors 
• Franchise
Value chain Analysis
Inbound 
Logistic 
Operations Outbound 
Logistic 
Sales 
& 
Marketing 
Service 
Value chain Analysis 
Primary activities
Administrative Human 
Resource 
Product & 
Technology 
Development 
Procurement 
Value chain Analysis 
Support activities
Corporate level strategy 
Domestically owned 
and franchised stores 
Domestic supply chain 
stores 
International 
operating stores
Corporate level strategy 
Concentration 
Strategy 
• Market 
development 
• Product 
development 
• Market 
penetration 
Backward 
Vertical 
Integration 
• Dough 
manufacturing 
center 
• Thin Crust 
supply chain 
center 
• Vegetable 
center 
Horizontal 
Integration 
• Acquisition 
Franchising 
• Domestic 
• International
Cost 
Leadership 
Integrated Cost 
Leadership & 
Differentiation 
Differentiation 
Focused Cost 
Leadership 
Focused 
Differentiation 
Business level strategy 
?
Business level strategy 
Cost 
Leadership 
Integrated Cost 
Leadership & 
Differentiation 
Differentiation 
Focused Cost 
Leadership 
Focused 
Differentiation
Integrated Cost 
Leadership & 
Differentiation 
Business level strategy 
Cost 
Leadership
Efficiency 
Quality 
Innovation 
Customer Responsiveness 
Business level strategy 
Operation 
Management 
Human Resource 
Research & Development
Position Priorities 
• Mission 
• Vision 
• values 
• Good quality 
pizza 
• Service and 
satisfaction 
• minimize cost 
efficiency 
Payment 
• Research and 
development 
• Market 
development 
• Marketing and 
advertising 
Performance 
• Ensuring Brand 
Loyalty 
• Improve 
reputation 
• Improve Financial 
condition 
4P Analysis
Recommendations 
• Coverage in Asian market 
• Focus on customer loyalty 
• Utilize intelligent advertising techniques 
• Improve innovative strategies 
• Improve its brand image
WE DON’T 
LIKE QUESTIONS

Domino s Pizza: A case study on organizational evolution

  • 1.
  • 2.
    Are you familiar with this logo?
  • 4.
    Faiyad Bin Khaled Sajedul Haque Imroj Ahmed Farhan Abid Chowdhury Joyanta Sen Mushfiqur Rahman Farazi Farabi Amin
  • 5.
    History, Development andGrowth Situation analysis Corporate Level strategy Business Level strategy Outline 4P analysis & Recommendations Functional Level strategy
  • 6.
    1960 1965 1978 1998 2000 2010
  • 7.
  • 8.
    Threats of newentrants Moderate Power of buyer Low Power of supplier Low Threats of substitute High Intensity of rivalry High Porter’s 5 Forces
  • 9.
    Competitor Analysis Immediatecompetitor Impending competitor Invisible competitor
  • 10.
    S W •Brand Image • Fastest Delivery • Cross trained employee SWOT Analysis • Conscious Customer • Limited Menu O T • Efficiency • Redefining menu • Expansion • Substitutes • Small competitors • Local competitors • Franchise
  • 11.
  • 12.
    Inbound Logistic OperationsOutbound Logistic Sales & Marketing Service Value chain Analysis Primary activities
  • 13.
    Administrative Human Resource Product & Technology Development Procurement Value chain Analysis Support activities
  • 14.
    Corporate level strategy Domestically owned and franchised stores Domestic supply chain stores International operating stores
  • 15.
    Corporate level strategy Concentration Strategy • Market development • Product development • Market penetration Backward Vertical Integration • Dough manufacturing center • Thin Crust supply chain center • Vegetable center Horizontal Integration • Acquisition Franchising • Domestic • International
  • 16.
    Cost Leadership IntegratedCost Leadership & Differentiation Differentiation Focused Cost Leadership Focused Differentiation Business level strategy ?
  • 17.
    Business level strategy Cost Leadership Integrated Cost Leadership & Differentiation Differentiation Focused Cost Leadership Focused Differentiation
  • 18.
    Integrated Cost Leadership& Differentiation Business level strategy Cost Leadership
  • 19.
    Efficiency Quality Innovation Customer Responsiveness Business level strategy Operation Management Human Resource Research & Development
  • 20.
    Position Priorities •Mission • Vision • values • Good quality pizza • Service and satisfaction • minimize cost efficiency Payment • Research and development • Market development • Marketing and advertising Performance • Ensuring Brand Loyalty • Improve reputation • Improve Financial condition 4P Analysis
  • 21.
    Recommendations • Coveragein Asian market • Focus on customer loyalty • Utilize intelligent advertising techniques • Improve innovative strategies • Improve its brand image
  • 22.
    WE DON’T LIKEQUESTIONS